Provider profile
JDN Water and Fire Restoration
Provider snapshot
What this listing says
San Antonio homeowners dealing with water damage that has led to mold, who want a locally owned restoration company with in-house plumbing and reconstruction under one roof.
Best for
- San Antonio homeowners with water damage from burst pipes or flooding who need same-day extraction, structural drying, and follow-up mold prevention from one company.
- Property owners in the northeast San Antonio corridor (Schertz, Cibolo, New Braunfels, Garden Ridge) who want a locally owned operation rather than a franchise.
- Homeowners who need plumbing repair alongside water damage restoration and do not want to hire a separate plumber.
- Residential or commercial property owners facing combined water-and-mold situations who want containment, remediation, and reconstruction handled by the same crew.
About this company
JDN Water and Fire Restoration is a locally owned, family-operated restoration company based on FM 2252 in northeast San Antonio. Justin Huber runs the operation with his brother Josh and a small crew that handles water damage, fire and smoke cleanup, mold removal, storm damage, and full reconstruction. They carry IICRC credentials and work with both residential and commercial properties.
What stands out is the breadth of in-house capability. They employ their own plumber (Nick Hall-Trevino, frequently praised by name in reviews) and handle reconstruction and repairs after mitigation, so you do not need to coordinate separate trades. One reviewer noted that after a leak inside a wall, Josh showed up the same day, set up containment, and ran drying equipment. Another reviewer described Justin and Josh tag-teaming a water emergency with fast turnaround. The company also does mold inspection, removal, and remediation, including containment and air filtration.
The family dynamic is visible in the reviews. Justin handles estimates, customer communication, and project oversight. Josh and the field crew (Chris, Julian, Nick) do the hands-on work. Multiple reviewers describe the team as treating them like family, and several mention the company switching over from a competitor mid-project and immediately improving communication.
4.8 stars across 118 Google reviews is a strong record for a small restoration outfit. The volume is meaningful and the rating has held steady through a period of rapid growth in review count.
Services
Service area
Based at 18835 FM 2252 Suite 215 in northeast San Antonio, TX. The website lists 40+ service areas spanning San Antonio proper, Schertz, Cibolo, Converse, New Braunfels, Canyon Lake, Garden Ridge, Boerne, Seguin, and extending to Austin, Kyle, Buda, Dripping Springs, San Marcos, Wimberley, Bulverde, and many smaller communities in between. That covers a radius of roughly 80 miles from their single office. Confirm response time for locations outside the immediate San Antonio metro.
Review consensus
Justin Huber is named in the majority of positive reviews for clear communication, fast response, and hands-on project management. Sharon Gordon-Johns (Local Guide, 19 reviews) described him as instrumental in getting her house back together after a water break. Nick Hall-Trevino draws a cluster of praise from September 2025: Kelsey Tabor (Local Guide, 18 reviews) credited him for staying within budget, Contessa Hall praised his plumbing knowledge, and multiple reviewers called out his work ethic by name. Josh gets repeat mentions for showing up quickly and working alongside Justin on demolition and dryout. Sabina (Local Guide, 15 reviews) named both Justin and Josh for removing water damage and mold from her kitchen. Reviewers frequently mention the company arriving the same day, explaining each step of the process, and leaving the workspace clean.
2 found across 118 total reviews at 4.8★. Dennis Gavrishchuk (2 reviews, August 2025) accused Justin of dishonesty, failure to follow through on promises, and financial exploitation. The owner responded that no contract existed under that reviewer's name and asked for clarification. The dispute was never resolved publicly. Jst Doit (3 reviews, June 2025) left a 1-star rating with no text. The owner responded with a generic request for more details. Neither negative review describes a specific mold or water damage job in enough detail to identify a pattern.
Both negative reviews received owner responses within the same day they were posted, and the owner's response to the Dennis review directly challenged the complaint by noting no matching contract existed. The one text-bearing negative names Justin specifically for dishonesty, while 30+ positive reviews name Justin for helpfulness and communication. This is a single complaint against an otherwise heavily praised individual. The Jst Doit review is a textless 1-star from an account with 3 reviews and no detail to evaluate. A notable cluster of Nick Hall-related 5-star reviews appeared in September 2025 (7 reviews in 3 days), several from low-review-count accounts. The praise themes are consistent but the timing concentration is worth noting.
Justin Huber (owner/project manager — positive in 30+ reviews for communication, fast response, and hands-on work; negative in 1 review alleging dishonesty). Josh (field technician, Justin's brother — positive, praised for quick response and demolition/dryout work). Nick Hall-Trevino (in-house plumber — positive, praised by 7+ reviewers for plumbing knowledge, budget transparency, and work ethic). Chris (field technician — positive, named for going above and beyond on water damage jobs). Julian (field technician — positive, named for walking customers through the process).
Ask for Justin by name for the estimate and project coordination. If you need plumbing alongside water damage work, request Nick Hall-Trevino. Get an independent mold test before agreeing to remediation since JDN does not offer state-licensed testing and does its own inspections. The owner responds to every negative review quickly, which signals active reputation management, but the Dennis Gavrishchuk complaint about dishonesty remains unresolved.
Keep in mind
- They do both mold inspection and mold remediation. The company identifying your mold problem is the same one billing to fix it. Get an independent assessment before committing to remediation work.
- One reviewer (Zanda Alters, a Local Guide with 179 reviews) reported that JDN does not offer state-licensed mold testing. Justin referred her to a competitor for testing. Confirm whether they can provide the type of mold test your situation requires before booking.
- The service area they list covers 40+ cities stretching from Austin to Seguin to Boerne to Canyon Lake. That is a massive geographic range from a single office on FM 2252. Confirm response time and crew availability for locations far from northeast San Antonio.
- One 1-star reviewer (Dennis Gavrishchuk) accused Justin of dishonesty and financial overcharging. The owner responded stating they could not find a contract under that name. The dispute is unresolved, and the disagreement itself is worth noting.
- Many positive reviews come from accounts with only 1-2 total Google reviews. The praise is consistent in theme, but the reviewer credibility profile is lighter than typical for 118 reviews.