Provider profile
Dryman Group
Provider snapshot
What this listing says
Rockwall and east Dallas homeowners dealing with water damage who want one company to handle mitigation, mold removal, and full reconstruction without coordinating multiple contractors.
Best for
- Rockwall, Heath, Wylie, and Royse City homeowners who need water damage dried out and rebuilt by one crew.
- Property managers and HOAs in east Dallas who need a single vendor for mitigation, reconstruction, and insurance documentation across multiple units.
- Homeowners who discover mold after a water event and want the same company to handle removal and the repairs that follow.
- Commercial property owners in the DFW area who need fast emergency response with insurance claim support.
About this company
Dryman Group is a Rockwall, Texas-based restoration and construction company that handles water damage, fire damage, mold removal, roofing, and full reconstruction. Their main differentiator is keeping everything under one operation — from the emergency water extraction on day one through drywall, flooring, and paint at the end. They work with both residential and commercial properties, including HOAs, multifamily buildings, and medical offices (they restored a Quest Diagnostics location in Rockwall after a pipe burst).
On the mold side, they have IICRC certified technicians and describe a process that includes HEPA filtered containment barriers during removal, surface cleaning within the contained area, and repairs afterward. They also recommend hiring an independent industrial hygienist for air quality testing before remediation begins, which is a good sign — it means they are at least pointing clients toward third-party testing. Their website mentions dehumidification and structural drying as part of their water damage work, which feeds directly into mold prevention.
The company is based at 1348 Mims Rd in Rockwall and serves the broader Dallas-Fort Worth area, with specific service area pages for Wylie, Heath, Royse City, and Sachse. Their Google listing categorizes them as a contractor rather than a restoration company, which reflects the breadth of what they do — roofing, construction, and exterior restoration alongside the damage work.
With 83 Google reviews at 4.8 stars, Dryman Group sits in strong territory. The review volume is modest but the rating is high, and the consistency of praise — especially around response speed and insurance coordination — suggests a company that has its operations dialed in for the Rockwall and east Dallas corridor.
Services
Service area
Dryman Group is headquartered in Rockwall, Texas. They list specific service area pages for Wylie, Heath, Royse City, and Sachse. Their main site also names Dallas, Garland, Mesquite, Richardson, and Plano as service areas, covering the broader DFW metro. Response times are likely fastest in the Rockwall and east Dallas corridor based on their office location.
Review consensus
Wade Schrade is the most-mentioned name across the reviews, praised for showing up fast (often within an hour), explaining the process clearly, and coordinating directly with insurance. Tia draws consistent praise for communication — multiple reviewers call her out specifically for keeping them informed from first call through project completion. Hunter gets credit for honest assessments (one reviewer says he told them their leak was small and they did not need extra services). Jeff, Josh, Matt, and Greg also appear in positive reviews, with Greg noted for patience in explaining options. The dominant theme is speed: reviewers repeatedly describe same-day arrivals, middle-of-the-night responses, and weekend availability. Insurance coordination is the second strongest theme — several reviewers say Dryman handled all communication with their adjuster.
1 found across 83 total reviews at 4.8★. The single recent negative is a 3-star review from April 2025. Paulette Chester describes a billing miscommunication: she was told she would only pay for restoration, not mitigation, but received an invoice for the mitigation balance after insurance paid its portion. She also says she was told the balance would be written off if she left a Google review, which she found inappropriate given she had already paid over $15,000 for restoration. She credits the subcontractors for doing good work. The owner responded with an apology acknowledging the miscommunication around mitigation charges, though the response does not address the review-for-discount claim directly.
The 100% owner response rate on negative reviews is a positive signal, though with only one recent negative there is not enough volume to judge response quality as a pattern. The review-for-discount allegation from that single complaint is worth watching — if it surfaces in future reviews, it would indicate a systematic practice rather than a one-off miscommunication.
Wade Schrade (project manager/owner — praised repeatedly for fast response, clear explanations, and insurance coordination). Tia (project coordinator — praised for communication and keeping clients informed). Hunter (technician — praised for honest assessments and fast response). Jeff (team member — praised for being easy to work with and helping with insurance). Josh (team member — praised alongside Jeff and Tia for availability). Matt (team member — praised for skilled reconstruction work). Greg (team member — praised for patience, communication, and professionalism). John (crew lead — praised for helpfulness during mitigation). Tina (team member — praised for professionalism).
Ask for Wade or Tia when you call — they are the names reviewers mention most, and both are tied to fast response and clear communication. Get your mitigation costs spelled out in writing before work begins, including what insurance will cover versus your out-of-pocket share. If you are hiring them for mold removal, ask whether they will accept an independent hygienist's test results or require their own assessment first.
Keep in mind
- Dryman Group does both mold testing referrals and mold remediation. Their website recommends hiring an industrial hygienist for air quality testing, but they also perform the removal work. Ask whether they will accept a third-party test result or if they push their own assessment before scoping the job.
- One reviewer reported confusion about mitigation charges — she was told she would not owe anything for mitigation, then received an invoice for the balance after insurance paid. The owner response acknowledged the miscommunication. Get mitigation costs and your out-of-pocket responsibility in writing before work starts.
- The same reviewer said she was told her remaining balance would be written off in exchange for a Google review. Whether or not this is standard practice, it is worth knowing that incentivized reviews may be part of their process.
- Their service area claims stretch across Dallas-Fort Worth, but their office is in Rockwall. Response times to the west side of Dallas or Fort Worth may be longer than the sub-hour times reviewers report locally.