Provider profile
Paul Davis Restoration of Northeast Texas
Provider snapshot
What this listing says
Northeast Texas homeowners and businesses from Princeton to Paris needing mold remediation bundled with water or fire damage restoration under one franchise roof.
Best for
- Northeast Texas property owners from Princeton to Greenville who need mold remediation as part of a water or storm damage restoration project.
- Commercial property owners needing large-loss restoration with direct insurance billing and adjuster coordination.
- Homeowners dealing with an active water emergency who need same-day response and want one company to handle everything from water extraction through mold cleanup and reconstruction.
- Buyers who want a nationally backed franchise with standardized training and processes rather than an independent operator.
- Property owners who need financing options for out-of-pocket restoration costs.
About this company
Paul Davis Restoration of Northeast Texas operates out of Princeton, TX as a franchise of the Paul Davis national network. Mold remediation is one piece of a larger restoration operation that also covers water damage, fire and smoke damage, storm damage, and reconstruction. They hold Texas Mold Remediation Contractor License #MRC2094 and carry IICRC certification for their technicians.
The company uses infrared cameras and moisture meters to locate hidden water. For mold work, their commercial page references antimicrobial treatments and HEPA filtration. They also run ozone machines and hydroxyl generators for odor removal. The website claims a 30-minute response window and 24/7 availability, and multiple reviewers confirm same-day arrival.
Paul Davis as a national brand was founded in 1966 and runs 300+ independently owned franchises across the US and Canada. This Northeast Texas location lists 50+ cities in its service area, stretching from Garland and Rowlett in the west to Mount Pleasant and Paris in the east. They say they are a preferred vendor for 8 of the 10 largest insurance carriers and offer financing through Acorn Finance.
A perfect 5.0 rating across 46 Google reviews is unusual. Every single reviewer gave 5 stars, and no negative reviews appear in the last 18 months. That track record is worth noting, though 46 reviews is still a modest sample size for a franchise operation.
Services
Service area
Headquartered in Princeton, TX at 4287 US-380 Suite 6B. Lists 50+ cities across Northeast Texas including Garland, Rowlett, Wylie, Sachse, Greenville, Sulphur Springs, Paris, Bonham, Commerce, Mount Pleasant, Winnsboro, and Mineola. The coverage area spans from the DFW suburbs east through deep rural Northeast Texas, which is a wide territory for a single franchise location.
Review consensus
AB draws the most mentions—at least 12 reviews name him for fast problem diagnosis, clear step-by-step explanations, and working directly with insurance. Dacotah Jones gets praised for mold demolition work and walking homeowners through the process. Michael Hamilton appears in several reviews for water damage response, with repeat customers specifically citing him. Jermiya and Carlos are frequently named together for mold remediation and water cleanup teamwork. Steven Remy gets credit for keeping projects under budget and earning referrals from realtors. Chris is praised for knowledge on drywall and water issues. Communication is the dominant theme—reviewers consistently say the team explains every step, answers questions patiently, and sends weekly schedules during longer projects.
0 found across 46 total reviews at 5.0★. (0 found across 46 total reviews at 5.0★) No negative reviews exist in the last 18 months. This means there is no complaint data to analyze. A perfect record with 46 reviews could reflect genuinely strong service, or it could mean the review sample is still too small to capture dissatisfied customers.
An unusually high number of reviews were posted on the same dates—particularly April 15, 2025 (8 reviews) and February 19, 2026 (3 reviews). Most of the April 15 batch references AB by name. This clustering could reflect a coordinated review request after project completion, which is a common franchise practice. The reviews contain specific project details rather than generic praise, which suggests they come from actual customers.
AB (field technician/project lead — positive, most-mentioned staff member across 12+ reviews). Dacotah Jones (technician — positive, praised for mold demolition and customer guidance). Michael Hamilton (project manager/technician — positive, praised for water damage response and communication). Jermiya/Jeremiah (technician — positive, praised for mold and water work alongside Carlos and AB). Carlos (technician — positive, named alongside Jermiya and AB for team-based restoration work). Steven Remy / Steve Remy (team lead or manager — positive, praised for budget management and fast storm response). Chris (technician — positive, praised for knowledge on water and drywall issues). Austin (technician — positive, praised for home renovation and repair). Aeron (estimator — positive, praised for being informative during remodel consultation). Ali (technician — positive, mentioned alongside AB for water leak response).
With 46 five-star reviews and no negatives, this franchise has an exceptionally clean record. AB and Dacotah Jones are the standouts for mold-related work—ask for one of them if your project involves mold remediation. Since there are no complaints to learn from, ask the company for references from jobs similar to yours in scope and budget, and confirm upfront who from their team will manage your project.
Keep in mind
- Mold remediation is a secondary service here. This is a full-service restoration company that also does mold work—not a mold-focused specialist. If you have a mold-only situation without water or fire damage, confirm their crew handles standalone mold jobs regularly.
- The service area covers 50+ cities spread across a wide swath of Northeast Texas. Confirm response times for locations far from their Princeton headquarters, especially rural towns east of Sulphur Springs.
- As a franchise, the local team operates independently from corporate Paul Davis. Quality and staffing depend on this specific franchise owner, not the national brand. Ask who will be on your job.
- A perfect 5.0 rating with zero negative reviews makes it impossible to assess how this company handles complaints or disagreements. Ask for references from projects similar to yours.
- The website claims a 30-minute response window, but the FAQ page mentions 60 minutes. Clarify expected arrival time when you call.