Provider profile

Specialty Restoration of Texas

Pflugerville, TX / 4 rating / 26 reviews / Water damage restoration service

SR

Provider snapshot

What this listing says

Pflugerville and Central Texas homeowners who need mold remediation handled alongside water or storm damage restoration by a family-owned firm operating since 1968.

Full-service restoration24/7 emergency responseInsurance coordination
Base location Pflugerville, TX
Provider type Restoration company
Public reviews 4 from 26 reviews

Best for

  • Pflugerville, Austin, and Central Texas property owners dealing with mold that developed after water damage or flooding, where the same crew can handle both problems.
  • Commercial property managers needing mold remediation for offices, schools, healthcare facilities, or churches across multiple Texas regions.
  • Homeowners who want their insurance coordination handled by the restoration company rather than managing it themselves.

About this company

Specialty Restoration of Texas is a family-owned restoration company based in Pflugerville, serving the broader Austin and Central Texas region. Mold remediation is one piece of a larger operation that covers water damage, fire and smoke damage, storm damage, roofing, biohazard cleanup, and structural reconstruction. They are primarily a restoration company that also handles mold, not a mold-focused firm.

Their mold remediation page describes containment, cleaning, treatment, and removal of mold in contaminated buildings. Equipment listed includes moisture meters, humidity gauges, humidistats, boroscopes for inspecting wall cavities, and high-quality HVAC filters during remediation. They hold IICRC certification. Nothing on the website distinguishes their mold approach from what most restoration companies offer.

Services

Mold remediationwater damage extraction and restorationfire and smoke damage restorationstorm damage restorationpipe burst damage repairstructural repairs and constructiondrying and dehumidificationroofingair duct cleaningcarpet cleaning and repairfurniture and upholstery cleaningbiohazard cleanup

Service area

Headquartered in Pflugerville, Texas, with additional offices in Waco, Arlington (serving Dallas/Fort Worth), Tyler, and Salado. They list Austin, Georgetown, Round Rock, San Marcos, New Braunfels, Bastrop, Cedar Park, Hutto, Leander, and Buda as additional service areas. The website also claims expansion into Louisiana and Oklahoma, which is a broad reach for a four-office operation.

Review consensus

What reviewers praise

Fast emergency response comes up repeatedly. Multiple reviewers describe same-day or next-day arrivals for water damage. Tony and Kevin are named for water damage mitigation work, with reviewers noting they kept homeowners informed during drying. Ambrose stands out for fire mitigation coordination, described as organized, informative, and honest. Paige is named as a project manager who coordinated well. Martin is praised for getting flood damage floors replaced quickly. Several reviewers mention the team worked directly with their insurance company.

What low reviews reveal

2 found across 26 total reviews at 4.0★. (2 found across 26 total reviews at 4.0 stars) One reviewer complained about reckless and aggressive driving by company trucks. The second, from Haleigh P., describes a flooring restoration that ballooned from 3 weeks to 3 months, with buckling planks, gaps, and a nail poking through. The owner response from Blaine Furman attributed the issues to foundation shifting after a separate contractor leveled the home's piers, noting the foundation company's own warranty warned of movement. The owner also cited an unpaid balance as the reason warranty work was refused. Haleigh disputes the characterization, noting she withheld less than $5,000 of a $30,000+ job and that certain defects like a nail through the planks are not foundation-related.

Pattern worth noting

The review base is thin and heavily concentrated in 2022, with almost nothing recent. Most positive reviews describe water damage mitigation, not mold or reconstruction. The one detailed negative suggests a gap between the mitigation team (which reviewers consistently praise) and longer-term reconstruction work, where project management and quality control may not hold up as well.

Named staff

Tony (mitigation technician — positive). Kevin (mitigation technician — positive). Ambrose (fire mitigation coordinator — positive). Paige (project manager — positive). Martin (flooring/restoration — positive). Aaron (roofing follow-up — positive). Daniel Barns (project manager — positive). Steve (management/coordination — positive). Blaine Furman (corporate response to complaint — neutral, responded with factual detail but declined warranty work over unpaid balance).

Bottom line

For emergency water extraction and initial mitigation, reviewers consistently describe a fast and communicative team. Ask for Tony or Kevin if your job involves water damage. For longer reconstruction projects, push for a written timeline and penalty clause. The Haleigh P. dispute suggests the handoff from mitigation to reconstruction is where things can go sideways.

Keep in mind

  • Mold remediation is a secondary service here. The company's core work is water damage, fire restoration, and storm repair. None of their 26 Google reviews mention mold work specifically.
  • A 4.0 Google rating across 26 reviews is below the threshold where you can feel confident without extra diligence. One recent 1-star review describes a flooring restoration that went from a 3-week estimate to 3 months out of the home, with ongoing defects.
  • They claim service areas spanning Waco, Dallas/Fort Worth, Tyler, and Central Texas, plus expansion into Louisiana and Oklahoma. That is a very wide geographic footprint for a company with four Texas offices.