Provider profile

Paul Davis Emergency Services of Mansfield TX

Mansfield, TX / 5 rating / 39 reviews / Water damage restoration service

PD

Provider snapshot

What this listing says

Mansfield-area homeowners who need mold remediation bundled with water damage restoration from an owner-operated Paul Davis franchise with a perfect 5.0-star Google rating across 39 reviews.

24/7 emergency responseWater + mold restorationInsurance claims helpCommercial large loss
Base location Mansfield, TX
Provider type Restoration company
Public reviews 5 from 39 reviews

Best for

  • Mansfield, Arlington, and Grand Prairie homeowners dealing with water damage who want a single company to handle extraction, drying, and mold remediation.
  • Homeowners who want to work directly with the business owner rather than a rotating crew, since Pele Nunley personally handles many jobs.
  • Property owners who need after-hours emergency response in the southern Dallas-Fort Worth metro area.
  • Insurance claimants who want a restoration company that coordinates directly with their carrier and handles paperwork.

About this company

Paul Davis Emergency Services of Mansfield is an independently owned franchise at 13 Miterton Ct in Mansfield, Texas, run by Pele Nunley. Their primary business is water damage restoration, but they also handle mold remediation, fire and smoke damage, storm damage, and biohazard cleanup for both residential and commercial properties.

The website states their water restoration specialists are IICRC-certified. They claim 24/7 availability with a 30-minute response window. The franchise also handles insurance claims directly, including a dedicated claim-assignment portal for adjusters and carriers. Nothing on their site describes specific mold remediation equipment or methods beyond the IICRC credential.

Pele Nunley owns and operates this location and regularly works jobs himself. His LinkedIn is linked from the company's social media. The Paul Davis franchise network was founded in 1966 and has over 300 locations, but this Mansfield office operates independently. Multiple reviewers spanning from 2015 to 2026 mention Pele by name, suggesting long-term ownership stability.

A perfect 5.0-star rating on Google is rare for any service company. With 39 reviews and not a single rating below 5 stars, the volume is modest but the consistency is notable. Several reviewers are Local Guides or have extensive review histories, which adds credibility.

Services

Mold remediationmold testingwater damage restorationwater extractionstructural dryingfire damage restorationsmoke damage cleanupstorm damage restorationbiohazard cleanupsewage cleanupcontent restorationelectronics restoration

Service area

Headquartered in Mansfield, Texas, at 13 Miterton Ct. The website lists 17 service-area cities: Mansfield, Arlington, Grand Prairie, Midlothian, Waxahachie, Cleburne, Kennedale, Alvarado, Godley, Grandview, Itasca, Joshua, Keene, Lillian, Maypearl, Milford, and Venus. Review locations confirm work in DeSoto, Duncanville, Cedar Hill, Dallas, Coppell, Plano, Crowley, Fort Worth, Keller, Carrollton, and Glenn Heights, extending well beyond the listed service area.

Review consensus

What reviewers praise

Pele Nunley is the dominant name. Reviewers from 2015 through 2026 single him out for responsiveness, knowledge, and personal attention. Jenn Greenup and Jenn Fernandez both describe Pele as someone who put them at ease during stressful mold situations. Catherine Montgomery identifies him as the owner and praises his honesty. Jonathan (also written Johnathan) appears in multiple reviews for hands-on work — Michael Gerald describes him arriving same-day and going above expectations. Christian Cruz is praised by Deria Dotson for coming out at 11pm on a holiday weekend. David is named by Jim Ann Grandstaff for doing repairs quickly and well. Response speed is a consistent theme: Mispa Anyicha reports a crew within 30 minutes, David McDurham says they arrived within an hour during a flooding emergency while he was out of town. Andre is praised alongside Pele by Kelsey Coombs for making the process easy.

What low reviews reveal

0 found across 39 total reviews at 5.0★. No complaints at 3 stars or below exist in the last 18 months. The company has zero negative reviews across its entire 39-review history on Google.

Pattern worth noting

The small review count and perfect rating likely reflect the scale of this operation — Pele Nunley appears to be personally involved in most jobs, which limits volume but produces consistently positive outcomes. Several reviewers are repeat customers (Mispa Anyicha, Jessica) or referral-based (Cortena Williams called from Florida to refer her godmother), suggesting strong word-of-mouth. The franchise model means corporate Paul Davis standards apply, but the actual work is done by Pele's local crew.

Named staff

Pele Nunley (owner — consistently positive, named in reviews spanning 2015 to 2026). Jonathan/Johnathan (technician — positive, praised for same-day response and thoroughness). Christian Cruz (technician — positive, praised for 11pm holiday emergency response). David (technician/repairs — positive, praised for quality repair work). Andre (technician — positive, praised alongside Pele for smooth process). Hector (technician — positive, praised for scheduling flexibility including Sundays). Jerry (technician — positive, praised alongside Andre for courtesy).

Bottom line

This is a small, owner-operated Paul Davis franchise where Pele Nunley stays personally involved. The perfect rating and lack of any complaints are genuine strengths, but the 39-review volume means you are relying on a smaller sample. Ask Pele directly about his mold remediation process and whether he uses a third party for mold testing. If you are in Mansfield or nearby cities, the response speed record is strong.

Keep in mind

  • Paul Davis of Mansfield both tests for mold and performs remediation. This means the same company diagnosing the problem profits from fixing it. Consider getting a separate mold assessment from an independent inspector before agreeing to remediation.
  • With 39 total Google reviews and zero negatives, the review volume is small. A 5.0-star rating at this count tells you nobody has complained publicly, but it does not provide the depth of signal you get from hundreds of reviews.
  • The website claims a 30-minute response window, but the listed service area stretches from Arlington to Waxahachie to Cleburne. Properties at the edges of that range may see longer arrival times.
  • The site describes mold remediation as a service but provides no detail on equipment, isolation procedures, or post-remediation testing. Ask specifically what their mold removal process involves before booking.