Provider profile
United Cleaning & Emergency Water Restoration
Provider snapshot
What this listing says
Hurst and Mid-Cities homeowners dealing with water damage who want a single family-owned company to handle extraction, drying, mold remediation, and reconstruction under one roof.
Best for
- Hurst, Bedford, Euless, and Mid-Cities homeowners needing emergency water damage restoration with same-day response.
- DFW real estate agents who need a reliable cleaning and restoration vendor they can send clients to repeatedly.
- Homeowners who want one company to handle water extraction, drying, mold treatment, and rebuild without coordinating multiple contractors.
- Property owners dealing with severe pet odor or staining who need restoration-grade treatment beyond standard carpet cleaning.
- Commercial property managers in the HEB corridor who need floor stripping, waxing, or emergency water response.
About this company
United Cleaning & Emergency Water Restoration is a family-owned restoration and cleaning company based in Hurst, Texas, run by the Larriviere family since 1979. Their primary identity is water damage restoration, but they also do mold remediation, fire and storm damage work, carpet and floor cleaning, air duct cleaning, upholstery cleaning, odor treatment, and construction rebuild. They serve both residential and commercial clients across the DFW Mid-Cities corridor.
What stands out is the breadth of work they handle in-house. They run their own 24/7 dispatch, do their own extraction with truck-mounted equipment, use thermal imaging and moisture meters for inspection, apply antimicrobial treatment as a standard step on every water job, and handle reconstruction afterward. They also do mold inspection using thermal imaging and moisture detection tools, then perform the remediation themselves. The website describes this as a single integrated process from first call to final walkthrough, including direct insurance adjuster coordination.
John Larriviere is the owner. Scott Larriviere runs operations. Shawn Larriviere manages commercial accounts. Crystal Larriviere handles the books. The company is a member of several local realtor associations — Arlington Board of Realtors, Greater Fort Worth Association of Realtors, MetroTex Association of Realtors, and the HEB Chamber of Commerce. Multiple reviews come from real estate agents who refer their clients to United for cleaning and restoration work.
4.9 stars across 80 Google reviews with zero negative reviews in the last 18 months is an unusually clean record. The review base includes a meaningful number of Local Guides and repeat reviewers, which adds credibility. Several reviewers mention using the company for over a decade.
Services
Service area
Based in Hurst, Texas. Primary service area covers the Mid-Cities corridor: Hurst, Euless, Bedford, Fort Worth, Arlington, Colleyville, North Richland Hills, Haltom City, and Watauga. The website also lists Grand Prairie, Irving, Grapevine, and Mansfield, and broadly claims coverage across the entire DFW Metroplex.
Review consensus
Scott Larriviere and Rick are the two most frequently named staff members. Scott is praised for fast emergency response — one reviewer described him arriving the same evening after a water leak and mold discovery, then coordinating with the insurance adjuster. Rick is praised repeatedly for carpet cleaning work, with reviewers noting his knowledge, courtesy, and stain removal skills. John, the owner, is mentioned by name across multiple reviews as honest and personally involved. Joei is called out for strong customer service on the phone. Shamshad (Sham) is praised for carpet cleaning quality. Several real estate agents — Sandra McCormick, Carmen Chapa, Theresa Wood, Lisa Creed, Glenda Pettit — describe referring clients to United for years. Repeat business is a strong theme: multiple reviewers mention using the company for 10-15+ years. Fast response time is consistently praised, including middle-of-the-night water emergencies.
0 found across 80 total reviews at 4.9★. No negative reviews to assess. The company has zero reviews at 3 stars or below in the last 18 months.
The realtor referral pipeline is a distinctive pattern. At least six reviewers identify themselves as real estate agents who send clients to United. This suggests the company has built a steady commercial relationship channel with the local real estate community, which likely drives consistent volume and incentivizes reliable service. The two 4-star reviews are both positive — one notes the company could not remove every stain from heavily soiled carpet but praised the team and communication, and the other had no text.
Scott Larriviere (operations manager — positive, praised for fast emergency response, water damage coordination, and carpet cleaning). Rick (technician — positive, praised repeatedly for carpet cleaning skill, courtesy, and knowledge). John Larriviere (owner — positive, praised for honesty, personal involvement, and odor treatment). Kevin (technician — positive, praised for carpet cleaning efficiency). Jason (technician — positive, praised for promptness and detailed work). Pierce (technician — positive, praised for carpet cleaning knowledge and speed). Shamshad/Sham (technician — positive, praised for carpet cleaning quality and customer care). Steve (technician — positive, praised alongside Rick for on-time, courteous work). Joei (customer service — positive, described as customer service personified). Maya (office/communication — positive, praised for great communication). Christal (customer service — positive, praised for outgoing customer service). Shawn Larriviere (commercial manager — positive, praised for floor stripping and waxing at an assisted living facility).
This is a family-run operation with a deep bench of named, praised employees and an unusually loyal client base. If you are hiring them for mold work, get a separate mold inspection first — they do both testing and remediation, which creates a financial incentive to find problems. For water damage or cleaning, the review record is strong across many years and many staff members. Ask for Scott or Rick by name.
Keep in mind
- They do both mold inspection and mold remediation. This is a conflict of interest — the company finding the mold is the same company billing to remove it. Ask for an independent mold assessment from a separate inspector before agreeing to remediation work.
- Their core identity is water damage and cleaning, not mold-specific work. Mold remediation is one of many services, and the website does not describe mold-specific containment procedures, equipment, or post-remediation verification in detail.
- The website claims service across the entire DFW Metroplex, including cities like Grand Prairie, Irving, and Grapevine. Their office is in Hurst. Confirm response time and availability for locations outside the immediate Mid-Cities area before booking.
- With 80 reviews and no negatives in 18 months, there is very little critical data to evaluate. This is a positive signal, but it also means you are working with limited information about how the company handles problems when things go wrong.