Provider profile
A-Team
Provider snapshot
What this listing says
DFW apartment managers and multi-family property owners who need a single restoration company for water extraction, mold work, and rebuild under one roof with 24/7 response.
Best for
- DFW multi-family property managers who need a single vendor for water extraction, mold remediation, and carpet cleaning on a recurring basis.
- Apartment residents in the mid-cities area (Hurst, Arlington, Grand Prairie) who need same-day emergency water damage response.
- Commercial property owners who want one company to handle damage assessment through rebuild without subcontractor handoffs.
- Property managers who need after-hours and weekend emergency restoration with a track record of showing up at 2 AM.
About this company
A-Team Restoration operates out of Hurst, Texas, and serves the Dallas-Fort Worth metroplex. They are primarily a restoration company — water damage, fire and smoke, mold, hazmat — that also handles construction rebuild, air duct cleaning, and carpet cleaning. Their distinguishing feature is their multi-family property management client base: Greystar, Lincoln Property Company, Cortland, Balfour Beatty, and several others appear on their website as partners.
Their mold remediation process uses negative air pressure for containment and HEPA vacuums for removal, according to their website. They do both mold testing (air quality testing) and remediation in-house, which means the same company deciding you have a problem is the one getting paid to fix it. They also handle the rebuild afterward — from water extraction through drywall replacement — without subcontracting.
They claim 30-plus years in business and IICRC-certified technicians. Multiple reviewers mention using them repeatedly over several years, particularly apartment community managers who call them for recurring water extractions and carpet cleaning. One property manager wrote that they have used A-Team at their community for years, including during the 2021 Texas winter storm.
A 4.9-star rating across 57 Google reviews with zero negatives in the last 18 months is unusually clean. Most of the review volume comes from property managers and apartment residents, which fits a company whose bread and butter is multi-family restoration contracts rather than one-off residential jobs.
Services
Service area
Headquartered in Hurst, Texas. Claims to serve the entire Dallas-Fort Worth metroplex including Dallas, Fort Worth, Arlington, Plano, Irving, Garland, Frisco, McKinney, and Grand Prairie. Review evidence confirms work in apartment communities across mid-cities and DFW suburbs, but the full reach of this service area is worth confirming for outlying locations.
Review consensus
Sawyer is the most frequently named technician, mentioned by at least five reviewers across different years. Property managers call him their "go-to" for water extractions and carpet cleaning. Brayden draws praise for late-night emergency response alongside Sawyer. Parker was noted for being informative and working on his birthday. Mike is named by long-term clients, including a property manager who has worked with A-Team for over five years. Multiple apartment community managers describe repeat use — one reviewer called them out five times in two years and praised consistency. Speed is the dominant theme: reviewers say A-Team shows up fast, works quickly, and leaves the site clean.
0 found across 57 total reviews at 4.9★. No 1-star or negative reviews exist in the last 18 months. With 57 total reviews at 4.9 stars, there is no complaint data to analyze within the recency window.
A-Team's review base skews heavily toward multi-family property management. Many reviewers identify themselves as apartment managers, maintenance coordinators, or residents whose community contracted A-Team. This explains both the high rating and the repeat-customer pattern — property managers who use a vendor regularly are unlikely to leave negative reviews for a company they keep re-hiring. It also means the reviews reflect commercial relationship satisfaction more than one-time residential buyer experience.
Sawyer (technician — praised repeatedly for speed, reliability, and quality work across water extraction and carpet cleaning). Brayden (technician — praised for late-night emergency response). Parker (technician — praised for being informative and polite). Mike (manager/owner — praised by long-term property management clients). Martha (office staff/manager — praised for being nice and helpful). Josh (technician — praised for air duct cleaning thoroughness). Scott (technician — praised for friendliness and vent cleaning). Varis (technician — praised for being on top of work). Steve (technician — praised for quality work). Brian (technician — praised for carpet cleaning). Andy (technician — praised for customer service). Jeff (staff — praised by name alongside Joshua and Martha). Julio (technician — praised for consistent service).
If you manage apartments or multi-family properties in DFW, A-Team has a long track record with that exact buyer. Ask for Sawyer if you need water extraction or carpet work. For standalone homeowners considering mold remediation, get an independent mold test first — A-Team does both testing and remediation, and you want a second opinion on scope before signing a remediation contract.
Keep in mind
- A-Team does both mold testing and mold remediation. The same company telling you that you have mold is the one billing you to remove it. Consider getting an independent test before committing to their remediation work.
- Their service area claim covers the entire DFW metroplex — Dallas, Fort Worth, Arlington, Plano, Irving, Garland, Frisco, McKinney, Grand Prairie, and more. Their office is in Hurst. Confirm response time to your specific location before booking.
- Most of their Google reviews come from apartment community managers and residents, not standalone homeowners. If you own a single-family home, ask for references from homeowner projects specifically.
- The website mentions hazmat services but provides no detail on what types of hazardous materials they handle or what certifications their crew holds for that work. Ask before assuming they cover your situation.