Provider profile
Predator Restoration
Provider snapshot
What this listing says
North Houston homeowners dealing with water damage or mold who want a single locally owned crew to handle demolition, remediation, and full rebuild under one contract.
Best for
- Homeowners in Willowbrook, Klein, Cypress, Jersey Village, or north Houston who need same-day emergency water extraction.
- Families dealing with mold after a water event who want one company to handle testing, removal, and the rebuild without coordinating multiple contractors.
- Property managers and churches needing a restoration vendor who handles insurance documentation and adjuster coordination directly.
- Homeowners who want a hands-on owner involved in their project rather than a franchise dispatch model.
About this company
Predator Restoration is a locally owned restoration company based in north Houston, operating out of the Theall Road corridor near Willowbrook. Owner Ken Barnes runs the operation and stays involved in jobs personally, from initial estimates through final walkthroughs. Their Google category is water damage restoration, but they handle mold removal, storm damage, sewage backup, fire damage, and full reconstruction. They also do mold and asbestos testing, duct cleaning, and general remodeling work including countertops, epoxy floors, cabinetry, and fireplace builds.
What stands out is the breadth of in-house capability. They tear out, dry, remediate, and rebuild with their own crews rather than subcontracting the reconstruction phase. The website references IICRC certification and Goldmorr Master Technician credentials. Equipment includes truck-mounted extractors, low-grain refrigerant dehumidifiers, thermal imaging cameras, HEPA air scrubbers, and negative air systems. They also offer financing for larger projects.
Ken Barnes is the visible face of the company. His email is on the contact page, reviewers reference him by name in the majority of reviews, and multiple customers describe him showing up on-site during jobs to check progress. The company has been operating for over a decade in the Houston area and claims 24/7/365 availability.
A perfect 5.0 rating across 102 Google reviews is unusual for any restoration company, particularly one handling insurance claims and emergency work. That volume with zero complaints suggests either genuinely strong operations or that negative feedback gets resolved before it reaches Google. Either way, the rating speaks to a company that prioritizes customer experience.
Services
Service area
Predator Restoration is headquartered at 6723 Theall Rd Suite C in Houston, TX 77066, in the north Houston corridor. They serve Willowbrook, Klein, Cypress, Jersey Village, Louetta, Greenwood Forest, North Houston, Kingwood, The Woodlands, Tomball, Conroe, Bellaire, The Heights, Galena Park, and surrounding communities. The claimed coverage stretches from Conroe in the north to Bellaire in the south, which is a wide range. Confirm response time for your specific location.
Review consensus
Ken Barnes draws the most praise. Reviewers describe him estimating jobs personally, showing up on-site during work, fighting insurance adjusters for better coverage, and staying in constant communication. Jason handles inspections and mold removal, and reviewers note his patience in explaining processes and willingness to stage work to minimize demolition. Juan leads rebuild crews and gets praised for craftsmanship on ceilings, painting, and baseboard work. Erika, the office manager, is credited with handling insurance paperwork and adjuster negotiations. Across the board, reviewers highlight fast response times, fair pricing, and willingness to work within tight budgets and timelines.
0 found across 102 total reviews at 5.0★. No negative reviews exist in the last 18 months. Without complaint data, there is nothing to assess here.
The review profile skews heavily toward owner-driven relationships. Ken Barnes appears by name in the majority of reviews, suggesting the customer experience depends significantly on his personal involvement. Several reviews reference work outside traditional restoration, including custom cabinetry, epoxy floors, countertop installation, and fireplace builds. This diversification means the company operates more like a general contractor with restoration roots than a pure mold or water damage specialist.
Ken Barnes (owner — positive across majority of reviews). Jason (demolition, inspection, mold removal — positive, praised for patience and thoroughness). Juan (rebuild crew leader — positive, praised for craftsmanship). Erika (office manager — positive, praised for insurance coordination). Josiah (crew member — positive, mentioned in fireplace build). Nick (crew member — positive, mentioned alongside Jason). Ramon (crew member — positive, mentioned alongside Ken and Jason).
Ask for Ken by name when you call and confirm he will be involved in your project. If you need mold work, get an independent test from a separate company before or after Predator does the remediation. The company delivers strong results when Ken is personally engaged, but verify that your job will get his direct attention given the volume of remodeling work they take on.
Keep in mind
- Predator Restoration does both mold testing and mold remediation. That creates a conflict of interest: the same company diagnosing the problem profits from fixing it. Consider getting an independent mold test before or after their work.
- The company does substantial general contracting work: epoxy floors, cabinetry, fireplace builds, garage doors. This is a broad scope for a restoration company, and your mold or water job competes for crew time with remodeling projects.
- A perfect 5.0 across 102 reviews with zero negatives is statistically uncommon. There is no third-party complaint data to cross-reference, so you have no independent view of how they handle dissatisfied customers.
- Their listed office hours are Monday-Friday 11 AM to 4 PM, with weekend and holiday hours 9 AM to 5 PM. Verify actual emergency availability if you call outside those windows.
- The website lists service areas from The Woodlands to Bellaire to Conroe. That covers a wide geographic range. Confirm response time to your specific location before committing.