Provider profile
Lone Star Pro Services
Provider snapshot
What this listing says
Houston-area homeowners dealing with mold in CIRS-sensitive households, where standard remediation methods fall short and multi-phase particle cleaning matters.
Best for
- Houston and Harris County homeowners who need mold remediation, particularly after water damage or HVAC-related mold issues.
- Households with CIRS-diagnosed or environmentally sensitive occupants who need remediation that goes beyond standard mold removal.
- Property owners looking for a company that coordinates with third-party mold inspectors and accepts ERMI or HERTSMI-2 clearance testing.
- Commercial and industrial property managers in the greater Houston area needing mold or water damage restoration.
About this company
Lone Star Pro Services is a Houston-based restoration company that has carved out an unusual niche: CIRS-focused mold remediation. They work with individuals diagnosed with Chronic Inflammatory Response Syndrome, a condition where even trace mold fragments trigger serious health reactions. Their CIRS page details a multi-phase process including sealed containment, HEPA air scrubbers for negative air pressure, repeated non-toxic wipe-downs, and fine-particle cleaning designed to remove microscopic contaminants that standard remediation leaves behind.
What stands out is their willingness to coordinate with CIRS-literate physicians and third-party environmental consultants on clearance testing like ERMI and HERTSMI-2. They also handle HVAC mold removal, which matters in Houston's humid climate where ductwork frequently harbors growth. The company holds a Texas mold remediation license (RCO1401), an HVAC license (TACLA00106049E), and IICRC firm certification. George, the owner, holds CMRC (Council-level Microbial Remediation Consultant) and CMI credentials through MICRO.
George has been the consistent face of the company since at least 2017, based on review history. Multiple reviewers describe him turning away unnecessary work or redirecting customers to less expensive solutions. One reviewer noted George pointed her toward a different service for air duct cleaning, saving her money rather than taking the job himself. The company also handles water damage, storm damage, fire remediation, and serves commercial and industrial properties from their office on Veterans Memorial Drive in north Houston.
4.8 stars across 124 Google reviews with zero negative reviews in the last 18 months is unusual for a restoration company. The volume is modest but the consistency is notable, spanning seven years of review history with the same owner and similar praise themes throughout.
Services
Service area
Headquartered at 13700 Veterans Memorial Drive in north Houston, Texas. They list specific service areas including Cypress, Katy, The Woodlands, Pearland, Sugar Land, Kingwood, Spring, Pasadena, Missouri City, Montgomery, Bellaire, Conroe, Humble, Magnolia, Tomball, and Cinco Ranch. The website also lists Austin and San Antonio, which are 160-200 miles from their Houston office and may involve different response times.
Review consensus
George is mentioned by name in the majority of reviews, consistently praised for honest assessments, clear communication, and willingness to talk customers through the process without pressure. Multiple reviewers say he recommended against unnecessary work or pointed them toward less expensive solutions. Serhii drew specific praise from Barbie Sparks for meticulous containment work and small particle cleaning. Valentina was named by Laura Sweatt alongside George for going above and beyond during a difficult family situation. Edgar was praised by Eydie Nimtz as a supervisor who reviewed the house, listened to concerns, and checked in during and after the job. Vlad and Alex were noted for conscientious remediation and cleanup. Several reviewers specifically mention the quality of containment and detailed cleaning. Third-party inspector validation was cited by Nick Sammons, whose independent inspector was impressed with the work.
0 found across 124 total reviews at 4.8★. (0 found across 124 total reviews at 4.8 stars). No 1-star reviews appear in the review data. The three 4-star reviews are all textless or contain minor praise, offering no complaint signal.
George's personal involvement in nearly every reviewed job, from initial consultation through completion, suggests a small owner-operated company where the owner is the primary point of contact. This likely explains both the high satisfaction rate and the modest review volume. The company appears to have evolved from general cleaning and restoration (early reviews mention carpet cleaning and dryer vent work) into a more focused mold and water damage operation with a CIRS specialty.
George (owner — consistently positive, praised for honesty, knowledge, and communication across dozens of reviews). Serhii (field technician — positive, praised for meticulous containment and cleaning work). Valentina (team member — positive, praised for going above and beyond). Edgar/Edgard (supervisor — positive, praised for detailed house review and follow-up). Vlad (technician — positive, praised for conscientious remediation). Alex (technician — positive, praised for conscientious work and cleanup). Josh (team lead — positive, praised for fast response and accurate recommendations during a flooding emergency). Chris (crew member — positive, praised for painting and detail work in an older review).
Ask for George directly when you call. He handles consultations personally and reviewers consistently describe him as straightforward about what work is actually needed. If your situation involves CIRS or environmental sensitivity, this is one of the few Houston companies with a dedicated page and process for that population. Get your own independent mold test before and after remediation to keep the testing and remediation roles separate.
Keep in mind
- They do both mold testing and mold remediation. This is a conflict of interest in the mold industry because the same company that finds the problem profits from fixing it. Ask whether they will accept results from an independent inspector you choose.
- Their service area list includes Austin and San Antonio, which are roughly 160 and 200 miles from their Houston office. Confirm lead times and whether the same crew handles jobs that far out.
- The website lists fire damage as a service, but review evidence for fire work is limited to a single mention. Water damage and mold make up the clear majority of their documented work.
- With 124 reviews and no recent negatives, the review profile is unusually clean. This could reflect genuinely strong service or a small enough operation that dissatisfied customers are rare. Either way, there is limited complaint data to evaluate.