Provider profile
24/7 Wаtеr Ꭰаmаցе Ꭱеstоratiоn & Ꭱераir Ꮋоսstоn
Provider snapshot
What this listing says
Houston homeowners in the 77084 area dealing with water damage that has led to mold, where one company handling both cleanup and remediation simplifies the process.
Best for
- Houston-area homeowners who had a water event (burst pipe, roof leak, appliance overflow) and now need mold addressed by the same crew that handled the water damage.
- Property owners who want a single company to handle insurance paperwork, water extraction, drying, and mold remediation under one scope of work.
About this company
Rhino Restoration operates out of Houston's 77084 zip code on Bouldgreen Street, primarily as a water damage restoration company. Mold remediation is one piece of a broader service menu that includes fire and smoke damage, storm damage, sewage cleanup, and roof leak repair. They market under the name "24/7 Water Damage Restoration & Repair Houston" on Google, which tells you where their focus sits.
Their mold remediation page describes a multi-step process: inspection with moisture meters and infrared cameras, containment with negative air pressure, HEPA vacuuming, antimicrobial treatments, and dehumidification. They also collect air and surface samples when needed. The website displays IICRC and BBB logos. They offer direct insurance billing and financing for out-of-pocket costs.
Services
Service area
Rhino Restoration is based at 16835 Bouldgreen Street in Houston, TX 77084. The service area page on their website was inaccessible during data collection. Their Google listing and website content reference Houston broadly, but no specific suburbs or counties beyond the city are named.
Review consensus
Reviewers consistently highlight speed. Multiple customers describe same-day or next-day response after burst pipes, washing machine overflows, and basement floods. Indalecio drew specific praise from Lou for being knowledgeable on a bathtub leak job and for recommending a plumber named Julio. Vanesa, the office manager, was called out by Olive Lewis for strong customer service. Debra McCann emphasized start-to-finish communication. Aloa Johnson noted Rhino handled insurance paperwork directly. Most reviews describe water damage jobs, not mold-specific work.
0 found across 24 total reviews at 5.0★. No complaints at 3 stars or below exist in the last 18 months across 24 total reviews.
Nearly every review describes a water damage scenario (burst pipe, flood, overflow, sewage backup). Only one website testimonial mentions mold directly. This suggests the review base reflects water damage restoration work, not mold remediation specifically. Buyers hiring Rhino for a standalone mold job have no peer feedback to reference.
Indalecio (field technician — positive, praised for knowledge and going above expectations). Vanesa (office manager — positive, praised for customer service). Julio (plumber recommended by Indalecio — positive, not a Rhino employee). Malik (blog author, likely staff — neutral, not mentioned in reviews).
Rhino Restoration has a clean review record for water damage jobs, with fast response times and hands-on insurance help. But mold-specific feedback is nearly nonexistent in the reviews. Ask for references from past mold remediation clients specifically, and get an independent mold assessment before agreeing to their remediation scope.
Keep in mind
- Rhino Restoration does both mold testing and mold remediation. That means the same company deciding whether you have a mold problem is also the one billing you to fix it. Consider getting an independent mold assessment before committing to their remediation work.
- This is a water damage company that also does mold work, not a mold-focused firm. If your mold issue has no connection to a recent water event, a company that specializes solely in mold may be a better fit.
- Only 24 Google reviews total. That is a small sample for a Houston-area restoration company, so the 5.0 rating reflects limited data rather than hundreds of confirmed experiences.
- The service area page was blocked during data collection, so the geographic reach they actually cover is unclear beyond their Houston 77084 base address.