Provider profile
USA Clean Master
Provider snapshot
What this listing says
Fort Worth homeowners who want mold remediation bundled with carpet, upholstery, or water damage work from a single national cleaning franchise operating since 2003.
Best for
- Fort Worth and Dallas homeowners who need mold remediation handled alongside carpet or upholstery cleaning in the same visit.
- Renters or homeowners dealing with water damage who want a single company to handle extraction, drying, and any resulting mold growth.
- Pet owners in the Fort Worth area who need recurring cleaning and want a company that uses non-toxic, green products safe for animals.
- Commercial property managers looking for a franchise operation that covers cleaning, water damage, and mold under one contract.
- Anyone who needs weekend or evening scheduling, since the branch operates seven days a week until 8 PM.
About this company
USA Clean Master operates a Fort Worth branch on Throckmorton Street, dispatching from there and from Dallas. The company is a national cleaning franchise headquartered in Rockville, Maryland, with locations in 40+ U.S. cities. Mold remediation is one service among many — carpet cleaning, upholstery cleaning, and water damage restoration make up the core business.
The mold remediation page describes a multi-step process: emergency call, inspection, mold correction, containment setup, demolition, cleaning and sanitizing, then restoration. The company also offers mold testing, which means the same company that finds the mold can sell you the remediation work. They use green cleaning products developed under a partnership with U.S. manufacturers and deploy truck-mounted hot water extraction equipment for cleaning jobs. Technicians go through a two-month training program at the national headquarters.
USA Clean Master has operated since 2003, giving it over 20 years in the cleaning industry. The Fort Worth branch runs seven days a week, 8 AM to 8 PM. The company works with insurance on water and fire damage claims.
The Fort Worth location holds a 4.8-star rating across 81 Google reviews with no negative reviews in the last 18 months. That is a strong record, though most reviews reference carpet and upholstery cleaning rather than mold work specifically.
Services
Service area
USA Clean Master Fort Worth operates from Throckmorton Street in Fort Worth, TX 76102, with an additional dispatch point in Dallas. The national company lists service locations in 40+ cities across the U.S., but the Fort Worth branch's actual service radius is not specified on the website. Confirm coverage for your specific address before booking.
Review consensus
Reviewers consistently name individual technicians and praise their friendliness and the visible results on upholstery. Enrique draws three separate mentions for knowledge and customer service. Sam gets called out by name twice, with one long-time Local Guide reviewer (Krystine Randolph, 206 reviews) calling the carpet results exceptional. Stas received praise for being informative and efficient, and one reviewer (Keleisha Webb) noted Stas training Carlos on the job. Pat, Ernesto, Tony, Vlad, and Jimmy each earned single positive mentions. Several reviewers highlight that technicians explained the cleaning process before starting. On-time arrivals and same-day additional services come up multiple times.
0 found across 81 total reviews at 4.8★. No complaints surfaced in the last 18 months. The review record for this period is entirely positive.
A large number of the 81 reviews contain no text at all — just a 5-star rating with no comment. This inflates the star count without providing detail. Among reviews that do include text, nearly all describe upholstery or carpet cleaning. No reviewer mentions mold remediation, water damage work, or air duct cleaning. The strong rating reflects cleaning performance, not restoration or mold work.
Enrique (technician — positive, mentioned 3 times for customer service and knowledge). Sam (technician — positive, mentioned 2 times, praised for results). Stas (technician — positive, mentioned 3 times for being informative and efficient, noted training Carlos). Pat (technician — positive, praised for upholstery cleaning). Ernesto (technician — positive, praised for quick cushion cleaning). Tony (technician — positive, praised for stain removal). Jimmy (technician — positive, thanked by name). Vlad (technician — positive, mentioned 2 times for efficiency and knowledge). Carlos (trainee — positive, mentioned as being trained by Stas).
The Fort Worth branch earns strong marks for carpet and upholstery cleaning, with multiple named technicians drawing personal praise. Ask for Enrique or Sam based on review frequency. If you are hiring them for mold work specifically, ask pointed questions about their mold remediation experience and the number of mold jobs the Fort Worth branch handles per year — the review record gives no visibility into that side of the business.
Keep in mind
- USA Clean Master does both mold testing and mold remediation. The company that tells you that you have a mold problem also profits from fixing it. Consider getting an independent mold test before agreeing to remediation work.
- This is a national cleaning franchise, not a mold-focused firm. Most of their reviews and case studies involve carpet and upholstery cleaning. No reviews in the packet mention mold remediation specifically.
- The company claims service locations in 40+ cities nationwide. For the Fort Worth branch, confirm that your address falls within their actual dispatch range rather than relying on the broad city list.
- Truck-mounted equipment is listed as subject to availability and not available in certain areas. Ask whether your location qualifies before booking.
- The corporate headquarters is in Rockville, Maryland. If you have a complaint, the local branch and the national office are separate contacts.