Provider profile
Rapid Restoration Texas
Provider snapshot
What this listing says
Fort Worth and Tarrant County homeowners dealing with water damage or mold who want a restoration company that handles insurance paperwork and offers 24/7 emergency response.
Best for
- Fort Worth, Mansfield, and Tarrant County homeowners who need emergency water extraction and structural drying after a pipe burst or flood.
- Property owners who want one company to handle everything from water removal through mold remediation to reconstruction, avoiding multiple contractors.
- Homeowners who want their restoration company to coordinate directly with their insurance provider on documentation and claims.
- Commercial property owners in the DFW area needing water or mold work with 24/7 availability.
About this company
Rapid Restoration Texas is a restoration company based in Mansfield, TX, with a second office in Fort Worth. They handle water damage, fire damage, mold remediation, storm damage, and reconstruction for both residential and commercial properties across Tarrant and Johnson counties. They are IICRC-certified and offer 24/7 emergency services.
Their mold remediation process includes assessment, containment with plastic sheeting, air filtration, physical removal, drying, and post-remediation testing. On the water damage side, they use fans and dehumidifiers for structural drying. They also do carpet cleaning, tile and grout cleaning, upholstery cleaning, and roofing repairs and replacements. The breadth of services means they can take a project from emergency water extraction through full reconstruction.
The company works directly with insurance companies on claims, handling documentation and coordinating coverage. Multiple reviewers mention this as a reason they chose Rapid Restoration, and the about page emphasizes insurance coordination as a core part of their service.
4.9 stars across 66 Google reviews is a strong rating. The volume of named staff appearing in positive reviews suggests a sizable crew with several team leads handling different projects simultaneously.
Services
Service area
Headquartered in Mansfield, TX, with a second office in Fort Worth. They service all of Tarrant and Johnson counties, including Arlington, Burleson, Grand Prairie, Midlothian, Waxahachie, and over 30 other cities listed on their website. Reviewers confirm work in the Fort Worth metro area and as far as Anna Maria Island, Florida for hurricane response.
Review consensus
Reviewers consistently name specific crew members and praise fast response times. Bo Myrow gets repeated praise for honesty and clear communication, with one reviewer noting he was the only honest estimate among three companies. Clayton Epperson is praised for quick turnaround and keeping customers informed. Jace Epperson draws praise for explaining the process and being dependable during water damage situations. Rene is mentioned across many reviews for arriving early, working long hours, and approaching jobs with empathy. Britny (also spelled Brittney/Brittany) is praised for customer service and time management. Multiple reviewers highlight that the company worked directly with their insurance, reducing stress during claims.
1 found across 66 total reviews at 4.9★. One reviewer described a year-long insurance claim that started well but deteriorated. The specific complaints: remediation and demo costs were unnecessarily high, which put the homeowner at risk of exceeding insurance claim limits for the actual remodel. Kitchen countertops were broken during work but not disclosed until the reviewer asked. Personal property was damaged when the company moved items into storage. The reviewer also found the company slow to respond and unreliable over the course of the claim. Patrick was named as the person who managed the job. The reviewer noted that Patrick frequently referenced their five-star rating, which felt at odds with the service received.
The positive reviews cluster heavily around emergency water damage response, where the company's speed and communication shine. The single negative review involved a longer-term insurance-driven reconstruction project, suggesting the company may perform differently on extended claims work versus short-term emergency jobs. The owner did not respond to the negative review, which is notable given the detailed and specific nature of the complaints.
Patrick (owner/manager — praised in many positives for communication and honesty, named in the negative for running up costs and not disclosing damage). Jace Epperson (crew lead — praised for explaining the process and dependability). Clayton Epperson (crew lead — praised for fast response and communication). Bo Myrow (crew lead — praised repeatedly for honesty, clear explanations, and not upselling). Rene (crew lead — praised for empathy, early arrivals, and thorough work). Britny/Brittney (team member — praised for customer service and time management). Eric (project manager — praised for keeping customers informed and mold removal work). Jose (crew member — praised for demo work and mold removal). Chris (crew member — praised for reconstruction work). Chason/Chaz (crew member — praised for timeliness and carpet cleaning).
For emergency water damage in the Fort Worth area, Rapid Restoration has a strong track record of fast response and clear communication. Ask for Bo if you want someone reviewers trust for honest assessments. For longer insurance-driven projects, get the full scope and cost breakdown in writing before work begins, and confirm how charges will track against your policy limits.
Keep in mind
- Rapid Restoration does both mold testing and mold remediation. That creates a conflict of interest: the same company deciding you have a problem is the one billing to fix it. Ask whether they will accept a third-party test or recommend an independent testing firm.
- One reviewer described a year-long insurance claim where remediation and demo costs were run up, potentially exceeding policy limits for the actual remodel. Get a written scope and confirm how charges relate to your coverage limits before work begins.
- The same reviewer reported broken kitchen countertops that were not disclosed until he asked, and personal property damaged during pack-out and storage. Document the condition of your belongings before they are moved.
- The owner did not respond to the single negative review in the last 18 months. There is no public rebuttal or explanation from the company on that complaint.