Provider profile
Reactic Restoration
Provider snapshot
What this listing says
Dallas homeowners dealing with water damage that has led to mold, where having one company handle remediation and reconstruction under a single scope matters.
Best for
- Dallas-area homeowners who need water damage and mold handled by the same crew without switching contractors mid-project.
- Property investors managing multiple flip or rental units who need a single restoration contact for recurring jobs.
- Homeowners filing insurance claims who want a company that bills carriers directly and walks them through the process.
- Crawl space moisture problems where vapor barriers, drainage mats, or sump pump installation are part of the fix.
About this company
Reactic Restoration is a California-headquartered restoration company that operates a Dallas office out of the Commerce Street corridor downtown. They handle the full chain from water extraction through mold remediation to reconstruction, which means you can avoid coordinating multiple contractors after a disaster. The company rebranded from 911 Remediation and holds a TDLR license (RCO1567) for Texas work.
Their mold remediation page describes a process that includes containment with plastic sheeting and negative air pressure, HEPA filtration, air scrubbers, antimicrobial treatments on non-porous surfaces, and dehumidification with industrial-grade equipment. They also install vapor barriers (12-mil and 20-mil), drainage mats, sump pumps, and trench drains for crawl space moisture control. They offer to review third-party mold inspection reports and perform the remediation scope recommended by an independent hygienist.
CEO Atar Barkai has overseen more than $30 million in property damage projects according to the company's about page, with the company claiming over a decade of experience. They operate across multiple California markets (Bay Area, Sacramento, Stockton) and a handful of DFW cities including Carrollton, Fort Worth, Garland, and Plano. The Dallas operation is part of a multi-state footprint rather than a local-only shop.
A 4.9-star rating on 53 Google reviews is unusually strong. Nearly every review is five stars, with only one recent negative. That said, the review volume is modest, and many early reviews cluster around a short time window in late 2023.
Services
Service area
Reactic Restoration's Dallas office is at 701 Commerce St in downtown Dallas. They list coverage for Highland Park, Arlington, Garland, and Pleasant Grove along with numerous zip codes across the DFW metro. They also have separate pages for Carrollton, Fort Worth, Garland, and Plano. The company's main office is in Richmond, California, with extensive Bay Area and Sacramento coverage.
Review consensus
Nevo is the name that appears most often across reviews, praised for fast response times (arriving within 30 minutes in one case), clear communication, and hands-on involvement from assessment through completion. Multiple reviewers describe him handling water emergencies during the 2024 Dallas freeze, including a Christmas Eve sewage disaster. Alon is named in two recent 2026 reviews for mold remediation communication. Benji drew praise from one reviewer for catching that previous water damage had been overstated by another company. Several reviewers highlight same-day response and the company's willingness to work directly with insurance carriers.
1 found across 53 total reviews at 4.9★. Connor McCrory (May 2025) hired Reactic to follow a protocol written by an independent mold inspection company. He says the project manager repeatedly tried to add items to the scope to increase the price and push the job through insurance. The mold remediation failed its first clearance test, and Connor says Reactic wanted to avoid paying for the second clearance inspection. He paid $2,000 for what he describes as an hour of wall scrubbing, with a spot in a closet visibly missed. He also questions whether they have a real Dallas office or just hire subcontractors. The owner responded by saying protocol adjustments were based on the inspection report and designed to meet clearance standards, and confirmed they have a Dallas office. The response did not address the failed clearance or the missed closet spot.
The review timeline shows a dense cluster of 5-star reviews in late 2023 when the Dallas office appears to have launched, with many reviewers having low review counts (1-3 total reviews). This is common for new location openings where early customers and contacts leave reviews. The more recent reviews from 2025-2026 come from reviewers with higher review counts and include more specific operational detail, which is a sign of maturing local presence. The single owner response to the negative review is personalized and detailed rather than templated, though it sidesteps the core complaint about the failed clearance.
Nevo (project lead/assessor — strongly positive across 15+ reviews, praised for speed, communication, and personal involvement). Alon (project contact — positive in 2 recent 2026 reviews for communication during mold work). Benji (assessor — positive in 1 review for honest damage assessment).
Ask for Nevo if your job involves water damage or mold in the Dallas area. He has a long track record of positive mentions. For mold-only jobs, get your own independent inspection first and make sure the scope is locked in writing before work begins. The failed clearance in the one negative review is a real concern worth asking about directly.
Keep in mind
- This is a California-based company with a Dallas branch, not a locally rooted DFW firm. Their main office is in Richmond, CA, and one reviewer suspected they subcontract Dallas work rather than staffing it in-house.
- The one recent negative review describes a failed mold clearance test and claims the project manager tried to add items to an independent protocol to increase the price. The owner's response disputed these characterizations but did not address the failed clearance directly.
- Their service area spans Dallas, Fort Worth, Garland, Plano, Carrollton, Highland Park, and Arlington. That is a wide geographic spread for a company with a relatively small local review count.
- Most of the website content references the San Francisco Bay Area and Sacramento, not Dallas. The Dallas-specific content is thin, which may reflect the branch's relative newness.