Provider profile
Property Damage Restoration Services (PDR Services)
Provider snapshot
What this listing says
Cypress and northwest Houston homeowners dealing with water damage that has led to mold, who want a single family-owned company to handle extraction, drying, remediation, and insurance billing under one roof.
Best for
- Cypress and northwest Houston residents who need mold remediation tied to an active water damage event, handled by a company that can manage the full sequence from extraction through rebuild.
- Homeowners who want direct insurance billing and help navigating the claims process for water or mold damage.
- Property managers needing a single vendor for emergency water extraction, structural drying, mold remediation, and reconstruction across residential or commercial properties.
- Buyers dealing with post-flood or post-leak mold who want a 5-year warranty on the remediation and reconstruction work.
About this company
PDR Services is a family-owned restoration company based in Cypress, TX that has operated since 1992. Mold remediation is one piece of a broader operation that centers on water damage restoration, fire and smoke cleanup, storm repair, and reconstruction. Gerald and Deborah run the business. Their Google category is water damage restoration, not mold, which tells you where their volume sits.
On mold work specifically, their website says they use IICRC methods and require a third-party hygienist for pre-testing and post-remediation verification. They also offer crawl space encapsulation. The mold page describes removing contaminated structural materials per the hygienist's remediation protocol, then drying surfaces to prevent regrowth. Their real differentiator is handling the full chain: they extract water, dry the structure, remediate resulting mold, reconstruct affected areas, and bill your insurance carrier directly.
The company holds an A+ BBB rating, membership in the Restoration Industry Association, and EPA Lead-Safe Firm status. They back all work with a 5-year warranty. They staff IICRC-trained technicians and maintain 24/7 emergency availability.
At 4.6 stars across 64 Google reviews with zero negative reviews in the past 18 months, their track record is strong. Most reviews describe water damage jobs rather than standalone mold work, which fits their identity as a full-service restoration operation.
Services
Service area
Headquartered in Cypress, TX. Named service areas on their website include Cypress, Houston, Katy, Spring, The Woodlands, Tomball, Copperfield, Jersey Village, Hedwig Village, Magnolia, Montgomery, Waller, and West University. They claim to serve the entire Greater Houston area from this single Cypress location, which covers a wide geographic spread.
Review consensus
Jimmy Hayes is the most frequently named employee across the review set, praised for same-day response, honest assessments, and keeping structural demo to a minimum during drying. Taahaa draws praise for organized water damage mitigation and clear communication throughout multi-day jobs. Gerald, the owner, is named in multiple reviews for hands-on involvement and explaining the restoration process. Reviewers consistently highlight same-day or next-day response, proactive communication with callbacks at promised times, and willingness to help with insurance claims. Several reviewers returned for second jobs or referred friends.
0 found across 64 total reviews at 4.6★. No negative reviews found in the 18-month recency window. The only lower-rated review in the full set is a single 4-star review from 2015 that was still positive.
The review set skews heavily toward water damage work. Only one review (Vanessa Garcia, 2025) explicitly mentions a mold inspection, noting they responded quickly and did not recommend unnecessary services. The absence of mold-specific reviews makes it hard to evaluate their mold remediation execution from customer feedback alone. Cooper Plumbing LLC's review reveals that plumbers have referred clients to PDR for over 15 years, suggesting a steady referral pipeline from trade partners.
Jimmy Hayes (field lead / project manager — strong positive across multiple reviews). Taahaa (technician — positive, praised for organization and communication). Gerald (owner — positive, praised for personal involvement). Deborah (owner — positive). Christian (technician — positive). Francisco (technician — positive). Mark Angerstein (technician — positive). Jorge (technician — positive). Leroy (technician — positive). Jason Binner (technician — positive). Salem Maegden (project contact — positive). Jessica (office/phone — positive). Kaleb (technician — positive). Jonathen (technician — positive). Ryan (crew member — positive). Andrew (crew member — positive). George (crew member — positive). Maritza (technician — positive).
Ask for Jimmy Hayes if you can. He shows up in reviews spanning 2019 through 2026, which is unusual longevity for a field lead in restoration. For mold work specifically, confirm in writing that the hygienist handling your pre- and post-testing is independent from PDR. The review record is clean but almost entirely water-damage focused, so ask for references from past mold remediation clients.
Keep in mind
- PDR Services does both mold testing and mold remediation. That is a conflict of interest. Their website says they use a third-party hygienist for pre- and post-testing, which is the right approach, but confirm this upfront and ask for the hygienist's credentials and independence.
- This is a restoration company first, not a mold-only operation. Most of their reviews and experience relate to water damage. If you have a mold problem without a water event, they can handle it, but mold is not their core volume.
- Their service area claims cover the entire Greater Houston area from a single Cypress location. Jobs in far-flung areas like West University or Montgomery may involve longer response times than the same-day arrivals reviewers praise for Cypress-area work.
- With 64 total reviews over 30+ years of operation, their Google review volume is low relative to their tenure. Most customer feedback lives on Guild Quality rather than Google.