Provider profile
All Dry Services
Provider snapshot
What this listing says
South Dallas and Burleson area property owners dealing with water damage that has led to mold growth, handled by an owner-operated franchise crew that claims no subcontractors.
Best for
- South Dallas metro homeowners who need mold remediation tied to an active water damage event
- Property managers and landlords who want a single company handling water extraction through mold removal under one contract
About this company
All Dry Services of Metro South is a franchise location based in DeSoto, Texas, owned by Damian and Courtney Lewis. The company operates across the south Dallas metro area, with mold removal as one service within a broader restoration operation that includes water damage, fire damage, storm damage, sewage cleanup, and trauma scene cleanup.
The mold page lists air scrubbers, dehumidifiers, and HEPA vacuums as equipment used during remediation. The company also offers mold inspection, air quality testing, and antimicrobial treatments. They do both mold testing and mold remediation, which creates a conflict of interest worth understanding before hiring. The website claims a 60-minute response time and no use of subcontractors.
Services
Service area
Headquartered in DeSoto, Texas, with a mailing address in Burleson. The contact page lists 40+ cities across the DFW metro, including Dallas, Fort Worth, Arlington, Plano, Grand Prairie, Mesquite, Rockwall, Cleburne, and Midlothian. That is a very broad footprint for a small franchise team.
Review consensus
Damian Lewis (owner) gets personal mentions for being knowledgeable, not pushy, and keeping customers informed about insurance and mitigation. Nelson Carter (lead technician) earned praise from Preston Claypoole for returning three times after a water flood to check on everything. Brandon was called out by Jonathan Hill as honest and trusted for mold work. Several reviewers describe the company as family-owned and responsive, with Dayton Tanner noting quick arrival after a kitchen flood in Burleson.
1 found across 16 total reviews at 4.7★. Hailey Hogan (Local Guide, 6 reviews) describes a pricing dispute: the bid changed three times after she signed a work authorization. When her building maintenance extracted emergency water before the crew arrived, the company said the liability was too high and refused to come unless she used them for the full job. A supervisor told her she was out of luck. The owner (Damian) responded the same day, explaining the initial bid was a pre-inspection estimate and the full scope required more work, and offered to discuss further. The owner engaged with specifics rather than deflecting, but the core complaint about price changes after signing stands.
Nelson Carter appears on the Meet the Team page as Lead Technician and also left a 5-star review (no text) on the Google listing. This is a self-review from an employee, which inflates the count slightly. With only 16 total reviews and several text-free 5-star ratings from accounts with low review counts, the sample is too small to establish strong patterns in either direction.
Damian Lewis (owner -- positive, praised for knowledge and communication). Nelson Carter (lead technician -- positive from reviewer Preston Claypoole for follow-up visits; also left a self-review). Brandon (role unclear -- positive, praised for honesty on mold work by Jonathan Hill).
With only 16 reviews and one documented pricing dispute, this is a small franchise operation without a long track record. If you hire them for mold work, get an independent test first and lock down a written scope with a fixed price before any work authorization. Ask for Damian directly if you want the owner involved.
Keep in mind
- They do both mold testing and mold remediation, which means the same company diagnosing the problem also profits from fixing it. Consider getting an independent test before committing to remediation.
- One reviewer reports the price changed three times after a work authorization was signed. The owner explained that the initial bid was a pre-inspection estimate and the full scope required more work. Ask for a locked-in price tied to a defined scope before signing.
- The service area lists 40+ cities spanning Dallas, Fort Worth, Plano, Rockwall, Cleburne, and beyond. That is a massive geographic footprint for a small franchise team. Confirm response time to your specific location.
- Only 16 Google reviews total. That is a thin track record for a restoration company, making it harder to judge consistency.