Provider profile
Rytech Restoration of Greater Chattanooga
Provider snapshot
What this listing says
Chattanooga-area homeowners dealing with water damage or mold who want a restoration franchise with IICRC-trained technicians and direct insurance billing across Southeast Tennessee and North Georgia.
Best for
- Homeowners in the greater Chattanooga area, including Cleveland, Dalton, and Ooltewah, who need water damage mitigation or mold remediation from a franchise with 24/7 dispatch.
- Property owners who want their restoration company to handle insurance documentation and adjuster communication directly.
- Commercial property managers in Southeast Tennessee or North Georgia who need a single contractor for water, fire, and mold work under one scope.
About this company
Rytech Restoration of Greater Chattanooga is a franchise location of the national Rytech network, based out of Ooltewah, Tennessee. Owner Ralph Falavinha runs the operation with IICRC certifications in water damage restoration, applied structural drying, and applied microbial remediation. The company serves both residential and commercial properties across Southeast Tennessee and North Georgia, with water damage restoration as its primary workload and mold remediation as a growing service line.
On the mold side, their website describes a multi-step process: containment with negative air pressure, HEPA filtration, antimicrobial treatment, and encapsulation for porous surfaces that cannot be fully cleaned. They also offer mold inspection and air quality testing with samples sent to third-party labs. A local mold inspector (Brad Harwell) specifically praised their containment work as the strongest he has seen in the Chattanooga market and noted they follow IICRC S520 guidelines. They also handle fire and smoke damage restoration, storm damage repair, and decontamination services.
Services
Service area
Based in Ooltewah, Tennessee, serving Southeast Tennessee and North Georgia. The website names Chattanooga, Cleveland, Dalton, and Fort Oglethorpe as specific service areas, along with Hamilton, Bradley, Whitfield, Walker, and Catoosa counties.
Review consensus
Ralph Falavinha is the most frequently named person in reviews, praised for fast response times, hands-on involvement, and clear explanations of each step. Kenneth draws praise for patience with questions and friendly communication. Will Cleghorn appears in older reviews as honest and detail-oriented. A mold inspector (Brad Harwell) praised Rytech's containment work as the strongest in the Chattanooga market. Multiple reviewers highlight same-day or next-day response and thorough communication throughout the process.
1 found across 22 total reviews at 4.6★. One reviewer reported that the owner arrived over an hour late to a scheduled 9 AM appointment after the reviewer had to call the corporate office. The reviewer wanted an inspection letter clearing four rooms of mildew, but the company would not provide it. The owner responded that appointments are scheduled in windows and that the reviewer had asked them to omit findings from the report, which they refused to do on ethical grounds. The disagreement centers on whether the inspection report should have reflected a clean result the reviewer expected versus what the company found on-site.
Ralph Falavinha (owner — praised in 6+ reviews for responsiveness and hands-on work). Kenneth (technician — praised for patience, communication, and teamwork with Ralph). Will Cleghorn (technician — praised in older reviews for honesty and attention to detail). Rod (technician — praised for attention to detail in one older review).
With 21 of 22 reviews at 4 stars or higher, this location has a strong track record, particularly for water damage work. Ask for Ralph or Kenneth by name if scheduling allows. Since they do both testing and remediation, bring your own mold test results or get an independent inspection to keep the scope honest.
Keep in mind
- Rytech does both mold testing and mold remediation. A company that tests for mold and then sells you the remediation has a financial incentive to find problems. Consider getting an independent mold inspection before committing to their remediation scope.
- Phone calls route to Rytech's national call center, not the local Ooltewah office. One reviewer reported confusion about scheduling because of this setup. Confirm your appointment window directly with the local team.
- This is a franchise operation. The Chattanooga location is locally owned by Ralph Falavinha, but corporate policies, pricing tools, and the call center are managed nationally. Ask who will be on-site for your project.