Provider profile
TrustPoint Restoration
Provider snapshot
What this listing says
Nashville and Middle Tennessee homeowners dealing with water damage or mold who want a locally owned restoration company where the owner, Brady, handles jobs personally.
Best for
- Nashville-area homeowners who want the company owner on site during water damage or mold work.
- Residential mold situations tied to plumbing leaks, where water damage and mold removal can happen under one company.
- Property owners in Brentwood, Franklin, or Murfreesboro who need 24/7 emergency water extraction from a Nashville-based company.
About this company
TrustPoint Restoration is a locally owned restoration company based on Murfreesboro Pike in Nashville. Their primary identity is a water, fire, and mold restoration outfit where the owner, Brady, runs jobs directly. A general contractor who works with them regularly left a review confirming Brady handles the fieldwork himself.
On the mold side, their website describes a six-step process: inspection and testing, containment, HEPA air filtration, removal, antimicrobial treatment, and moisture control. They also list dehumidification and thermal imaging for water damage work. Nothing here is unusual for a restoration company, but the owner-operator model means you are dealing with the decision-maker on site rather than a crew dispatched by a call center.
Services
Service area
Headquartered on Murfreesboro Pike in Nashville, Tennessee. They list 12 service cities across Middle Tennessee: Nashville, Brentwood, Franklin, Murfreesboro, Smyrna, Hendersonville, Mount Juliet, Goodlettsville, La Vergne, Columbia, Spring Hill, and Gallatin. Columbia and Gallatin are each roughly 45 minutes from their Nashville base.
Review consensus
Brady is named by at least 18 of the 21 reviewers. The consistent themes are fast response (often same-day), transparent pricing, and clean job sites. Chris Iazzetta, a general contractor, says he works with Brady extensively and confirms on-time arrivals and clean work. Several reviewers specifically mention mold removal from bathroom ceilings and living rooms tied to plumbing leaks. Dennis Rapp, a Local Guide, praised Brady's detailed explanations during quoting even though he did not end up hiring them.
0 found across 21 total reviews at 5.0★. No negative reviews found (0 found across 21 total reviews at 5.0 stars). There are no complaints to analyze.
Every review was posted within a five-month window (February to June 2026), and Brady is named in nearly all of them. This looks like a new company building its initial review base. The uniformly positive feedback and lack of any negative reviews makes it impossible to assess how TrustPoint handles problems when things go wrong.
Brady (owner — positive across nearly all reviews).
Ask for Brady by name — he appears to run most jobs himself. With zero negatives across 21 reviews, the praise is consistent but the sample is small and new. Get an independent mold test before agreeing to their remediation scope, and confirm their response time if you are outside Nashville proper.
Keep in mind
- TrustPoint does both mold testing and mold remediation. That creates a conflict of interest — the same company deciding you have a problem is the one billing to fix it. Consider getting an independent mold inspection before committing to their remediation scope.
- The company has 21 reviews, all 5-star, all posted between February and June 2026. That is a very new review history. There is no long track record to evaluate.
- Their service area spans 12 cities across Middle Tennessee, from Columbia to Gallatin. Confirm response time for locations far from their Nashville base.