Provider profile
Restoration XP
Provider snapshot
What this listing says
Murfreesboro, Brentwood, and Franklin homeowners dealing with water damage or mold who want a locally owned restoration company with 30+ years of experience and 24/7 emergency response.
Best for
- Murfreesboro, Brentwood, Franklin, and Nolensville homeowners who need mold remediation or water damage restoration from a locally owned operator.
- Homeowners going through the insurance claims process who want a company that handles documentation and communicates directly with their insurer.
- First-time water damage or mold situations where you want someone who will walk you through every step rather than hand you a report and leave.
- Crawl space mold problems, which multiple reviewers confirm Restoration XP has handled successfully.
About this company
Restoration XP is a locally owned restoration company based in Murfreesboro, Tennessee, run by owner David Scott. They handle mold remediation, water damage restoration, fire and smoke damage, and specialty cleaning across Middle Tennessee. The company claims 30+ years of experience and operates 24/7 for emergency calls.
Their mold remediation process follows a four-step sequence: containment of the affected area, removal of contaminated materials, HEPA vacuuming, and antimicrobial treatment. They also do their own mold inspections and testing, which means they both diagnose and fix the problem. For water damage, they use pumps, air movers, and dehumidifiers, and they offer direct insurance billing and help with claims documentation. They accept major credit cards, cash, checks, and offer financing.
David Scott appears to be deeply involved in day-to-day operations. Reviewers consistently describe him showing up personally for inspections, explaining findings, and staying involved through project completion. His crew includes Dwayne, JD, and Lizardo, all of whom are mentioned by name in reviews. The company is active in local community groups, with multiple customers finding them through Nolensville 411 recommendations on Facebook.
A perfect 5.0 rating across 106 Google reviews is genuinely unusual for a restoration company. Not a single review dips below 4 stars. That kind of consistency at that volume suggests the owner-operator model is working: David is personally managing most jobs and maintaining tight quality control.
Services
Service area
Headquartered in Murfreesboro, Tennessee. Serves 19 cities across Middle Tennessee including Nashville, Brentwood, Franklin, Nolensville, Smyrna, Spring Hill, Mount Juliet, Gallatin, Hendersonville, Columbia, Hermitage, Lebanon, Thompsons Station, Arrington, Christiana, La Vergne, Manchester, and Shelbyville. That covers a wide radius, so confirm response times for locations on the outer edges of their stated coverage.
Review consensus
David Scott is mentioned by name in the vast majority of reviews. Customers highlight his fast response times, often arriving the same day or next day. Communication is the most consistent praise theme: reviewers describe David explaining every step, answering all questions, and keeping them informed throughout the project. Several reviewers note he helped navigate insurance claims. Crew members Dwayne, JD, and Lizardo are praised for being respectful, efficient, and clean. Multiple reviewers mention clean worksites and careful cleanup after completion. Repeat customer Benjamin McKee confirms consistent quality across two separate projects.
0 found across 106 total reviews at 5.0★. No recent complaints to analyze. Zero reviews at 3 stars or below appear in the last 18 months across 106 total reviews at 5.0 stars.
The owner-operator model is the clearest pattern here. David Scott personally handles inspections, communicates with customers throughout, and stays involved from start to finish. This level of owner involvement is rare at this review volume and likely explains both the perfect rating and the consistent praise themes. Multiple customers found Restoration XP through the Nolensville 411 Facebook group, suggesting strong word-of-mouth in that community.
David Scott (owner — consistently praised for responsiveness, communication, knowledge, and personal involvement in every project). Dwayne/Dewayne (crew member — praised for punctuality, efficiency, and friendliness by multiple reviewers including Brian L, Walter & Penny Hahn, Jen Early, Ginger Cooper, Brian Bastian, and A.L. Cody). JD (crew member — mentioned positively by A.L. Cody). Lizardo (crew member — mentioned positively by A.L. Cody).
With 106 reviews and a perfect 5.0 rating, Restoration XP is as close to a sure thing as you will find in Middle Tennessee restoration. Ask for David directly. The one thing to watch is the conflict of interest from in-house testing and remediation. Get an independent test if you want full confidence in the scope of work.
Keep in mind
- Restoration XP does both mold testing and mold remediation. That means the same company diagnosing the problem also profits from fixing it. Consider getting an independent mold inspection before or after their work to confirm the scope.
- They list 19 cities across Middle Tennessee as their service area, stretching from Nashville to Shelbyville and Columbia to Lebanon. That is a wide radius from their Murfreesboro base. Confirm response times and availability for locations far from Murfreesboro.
- This is a small, owner-operated company. David Scott is personally involved in most projects, which explains the high review scores. But it also means capacity is limited. During busy periods, you may face scheduling delays.
- The website does not specify whether post-remediation clearance testing is performed by an independent third party or by Restoration XP itself. Ask about this before signing a contract.