Provider profile

PuroClean of Murfreesboro

Murfreesboro, TN / 4.5 rating / 28 reviews / Water damage restoration service

PO

Provider snapshot

What this listing says

Murfreesboro homeowners dealing with water damage or mold after a pipe burst or flood who want a veteran-owned PuroClean franchise that handles remediation and reconstruction under one roof.

Water + mold remediationReconstruction in-houseVeteran owned24/7 emergency response
Base location Murfreesboro, TN
Provider type Restoration company
Public reviews 4.5 from 28 reviews

Best for

  • Homeowners in Murfreesboro and surrounding Rutherford County communities who need mold remediation tied to a recent water event.
  • Property owners who want a single company to handle water extraction, mold removal, and reconstruction without coordinating multiple contractors.

About this company

PuroClean of South Murfreesboro is a franchise location on West College Street, owned by Jim Scalf, a 31-year US Army and Tennessee Army National Guard veteran. Mold is one of several service lines here alongside water damage, fire and smoke restoration, biohazard cleanup, and reconstruction. They handle both residential and commercial work across six counties in middle Tennessee.

On the mold side, their website describes using IICRC-trained technicians, containment with HEPA air filtration devices, and EPA-registered disinfectants. They mention recommending third-party clearance testing after remediation, which is a good sign for accountability. They also run a QuickDry System for water damage that includes infrared cameras and moisture meters to locate hidden moisture before it leads to mold growth.

Services

Mold remediationmold removalwater damage restorationwater extractiondehumidification and dryingfire and smoke damage restorationsmoke odor removalbiohazard cleanupsewage cleanupreconstructioncrawlspace encapsulationcontents cleaning and pack-outs

Service area

Headquartered in Murfreesboro, Tennessee. They serve Rutherford, Williamson, Wilson, Coffee, Bedford, and Cannon counties. Specific cities listed include Murfreesboro, Smyrna, Lavergne, Eagleville, Lascassas, Franklin, Nolensville, Thompson Station, Brentwood, Lebanon, Mt. Juliet, Tullahoma, Manchester, Shelbyville, Woodbury, and several smaller communities. That is a wide geographic spread for a single franchise location.

Review consensus

What reviewers praise

Phil Scalf is the name that comes up most often. Reviewers praise his communication, patience fielding questions, and willingness to handle the work himself. Janelle Lee noted Phil listened to the problem and figured out a solution for a mold issue. Garrett Ramos called out Phil's communication throughout a bedroom restoration. Gregory Lujan, a fellow Marine veteran, praised Phil for handling everything in a timely manner. Micah Farmer described Phil pumping water, treating the area, and installing a sump pump for a flooded basement. Deborah Burnett also named Dwight O'Neil as hard working and keeping them informed during a flood response in Manchester. Jane Townes, a repeat customer, praised the crawlspace crew of Randy and Tyjuan for being easy to work with. Several reviewers note fast response times and insurance referral connections.

What low reviews reveal

0 found across 28 total reviews at 4.5★. No recent negative reviews to analyze. All reviews in the 18-month window are 4 or 5 stars.

Named staff

Phil Scalf (field lead/technician — consistently positive, named in 6+ reviews for communication and hands-on work). Dwight O'Neil (technician — positive, praised for hard work during flood response). Randy (crew member — positive, praised for crawlspace work). Tyjuan (crew member — positive, praised for crawlspace work). Jim Scalf (owner — positive, referenced by name in referral-based reviews).

Bottom line

With no recent complaints and consistent praise for Phil Scalf's communication, the review picture is clean but thin. Twenty-eight reviews is not enough to draw strong conclusions. If you call, ask for Phil by name and confirm he will be involved in your project.

Keep in mind

  • They do both mold testing and mold remediation. That creates a conflict of interest: the same company that finds the mold profits from fixing it. Ask whether they use a third-party testing firm for pre- and post-remediation sampling.
  • Only 28 Google reviews total. That is a small sample, so the 4.5-star rating carries less weight than it would with 100+ reviews.
  • This is a restoration company, not a mold specialist. Mold work is one of five service lines. If your situation is mold-only with no water or fire damage, ask how often they do standalone mold jobs.