Provider profile
Allegiance Restoration LLC
Provider snapshot
What this listing says
Mid-South homeowners dealing with mold after water or storm damage who want a single company to handle extraction, remediation, and reconstruction under one insurance claim.
Best for
- Memphis and Mid-South property owners who need mold remediation tied to an existing water damage or storm damage claim.
- Homeowners who want one company to handle water extraction, mold cleanup, and the rebuild so they deal with a single insurance claim.
- Commercial property owners, including churches and restaurants, based on reviews confirming work on non-residential buildings.
- Spanish-speaking homeowners who need bilingual communication throughout the remediation process.
- Anyone whose insurance company has denied or underpaid a damage claim and needs a contractor willing to negotiate with the adjuster.
About this company
Allegiance Restoration LLC is a Memphis-based restoration company that handles the full chain from water extraction and mold remediation through reconstruction. Mold work is one piece of a broader operation that also covers fire damage, roofing, and general contracting. They do both mold testing and remediation in-house, which means you should get an independent test to confirm their findings.
The mold remediation page lists HEPA air filtration, antimicrobial treatments, containment of affected areas, and post-remediation verification testing. Their technicians hold IICRC and applied microbial remediation credentials. Nothing here is unusual for a restoration company this size, but the ability to trace mold back to a water or roof leak and fix the source in the same scope of work is a genuine convenience.
Abraham founded Allegiance in 2021 as a family-owned, minority-owned business. The team claims 25-plus years of combined restoration experience across staff. They operate out of a Ridgeway Road office in Memphis and serve the broader Mid-South, including Germantown, Collierville, Bartlett, and several north Mississippi cities. The about page lists representatives by name, which is uncommon transparency for a company this size.
4.9 stars across 83 Google reviews is strong for a company that launched in 2021. The volume skews heavily toward roofing and storm damage work, with multiple reviewers describing Abraham and Rafael negotiating directly with insurance adjusters. Several Spanish-language reviews confirm bilingual service.
Services
Service area
Allegiance Restoration operates from Memphis, Tennessee and serves the broader Mid-South region. Their website lists Memphis, Germantown, Collierville, Cordova, Lakeland, Bartlett, and Arlington in Tennessee, plus Olive Branch, Hernando, and Southaven in Mississippi. One reviewer in Coldwater, Mississippi also reported service there.
Review consensus
Abraham draws the most mentions, with reviewers describing him as personally involved in insurance negotiations and project oversight. Rafael gets repeated praise for going back and forth with insurance companies for months until claims are funded. Eduardo and Ramiro are named for hands-on field work, particularly after tornado damage. Multiple reviewers describe the company clearing storm debris and tarping roofs for free before any contract was signed. Repeat customers appear frequently, with at least three reviewers mentioning second or third projects. Insurance claim advocacy is the dominant praise theme: reviewers describe Allegiance getting denials overturned and underpayments increased.
2 found across 83 total reviews at 4.9★. Katie Jones (April 2025) described a door-to-door rep who ignored her request to leave and wedged a business card into her door frame, requiring tools to remove. The owner responded months later saying the individual no longer works there. Mark Page (January 2025) described a storm damage restoration job that was estimated at 3-4 months but took over a year. After the final insurance payment, his requests for warranty work were met with delays and eventually silence. The owner response acknowledged him as their first unsatisfied client but did not address the specific warranty concerns.
Both owner responses show engagement but lack specificity. The response to the door-knocking complaint took 11 months and offered a phone number. The response to the year-long project complaint acknowledged the situation but pivoted to talking about how much they enjoyed working on the claim rather than addressing the warranty issues. This pattern suggests the company manages its reputation actively but does not always engage with the substance of the complaint.
Abraham (CEO/owner — praised by multiple reviewers for insurance negotiation and personal project involvement). Rafael (representative — praised for persistent insurance advocacy and going above and beyond). Eduardo (representative — praised for field work after tornado damage and keeping customers updated). Ramiro (representative — praised for professionalism and follow-through on storm projects). Jorge (representative — praised for insurance claim assistance and roof replacement coordination). Chase (representative — praised briefly). Romero (representative — praised briefly for property restoration).
Allegiance earns its 4.9 rating through aggressive insurance advocacy and visible personal involvement from Abraham and Rafael. If you hire them for mold work, ask specifically how many mold jobs they have completed versus roofing and storm projects. Get an independent mold test given they do both testing and remediation, and put timeline and warranty terms in writing before the contract is signed.
Keep in mind
- Allegiance does both mold testing and mold remediation. That creates a conflict of interest: the company identifying the problem also profits from fixing it. Get an independent mold test before or after their work.
- Most of their review volume and visible project history involves roofing and storm damage, not mold. Ask specifically about their mold remediation project count and crew experience.
- One reviewer described a storm damage job that was estimated at 3-4 months but dragged past a year, with warranty requests going unanswered after final insurance payment. Confirm timeline expectations and warranty terms in writing before signing.
- Allegiance uses door-to-door canvassing after storms. One reviewer reported a rep who ignored a request to leave and wedged a business card into the door frame. The owner said that individual no longer works there.
- Their claimed service area spans Memphis into north Mississippi. Confirm crew availability and response times for locations outside the immediate Memphis metro.