Provider profile
GreenFrog LLC
Provider snapshot
What this listing says
Dayton and Rhea County homeowners dealing with crawl space mold or water intrusion who want a veteran-owned operator that handles remediation through rebuild under one roof.
Best for
- Homeowners in Dayton, Rhea County, or the greater Chattanooga area who need mold remediation combined with crawl space encapsulation.
- Anyone dealing with water damage from burst pipes or storms who wants one company to handle extraction, drying, mold cleanup, and rebuild.
- Buyers who want the owner directly involved in estimates, job oversight, and insurance negotiation rather than a rotating crew.
- Homeowners with older crawl spaces in the humid Tennessee Valley climate who need moisture control and foundation waterproofing.
About this company
GreenFrog LLC is a veteran-owned restoration company based in Dayton, Tennessee, run by Shane Franich (sales and field operations) and Carrie (marketing and administration). Shane handles estimates, manages insurance coordination, and often works on-site alongside his crew. The company operates 24/7 and has been in business for over a decade.
What stands out is the specific equipment they name on their own job check-ins: Syclone HEPA vacuums for microbial removal, Bioesque botanical disinfectant for surface treatment, and AlorAir HEPA 550 air scrubbers for air filtration. They also install permanent dehumidifiers as part of crawl space encapsulation work and do foundation waterproofing with French drain systems. The company handles the full chain from water extraction through mold cleanup to interior rebuild, including kitchens and bathrooms.
GreenFrog holds IICRC certification and displays a Professional Mold Inspection Institute badge. They offer free crawlspace inspections and work directly with insurance companies on claims. Multiple reviewers note that Shane stayed involved even when insurance payments were slow.
4.9 stars across 35 Google reviews with zero negatives is uncommon for a restoration company. Every single review is 5 stars. The review base spans from 2021 to 2025 and includes several Local Guides with substantial review histories, which reduces the chance of an inflated score.
Services
Service area
Headquartered in Dayton, Tennessee (Rhea County). Serves over 20 cities including Chattanooga, Hixson, Soddy-Daisy, Red Bank, Harrison, Ooltewah, Signal Mountain, Lookout Mountain, and East Brainerd in Tennessee, plus Trenton, Ringgold, and Chatsworth in northwest Georgia. The claimed area spans roughly 60 miles from Dayton to the Georgia border.
Review consensus
Shane is named in the majority of reviews and praised for direct communication, honest estimates, and staying personally involved throughout projects. Reviewers describe him as responsive, available for questions at any time, and willing to manage insurance paperwork and push back on carriers when needed. Marco is named for on-site mold and basement work. Josh is named for repair work. Multiple reviewers highlight fast turnaround, fair pricing, and crews that clean up daily. Several note the company took on emergency work on short notice or after hours, including during freezing weather.
0 found across 35 total reviews at 4.9★. No negative reviews exist in the last 18 months. (0 found across 35 total reviews at 4.9★)
GreenFrog posts detailed job check-ins on its Google Business profile, describing equipment used, procedures followed, and results. This is unusual for a small restoration company and gives potential buyers a concrete preview of how jobs are documented. The practice also means much of GreenFrog's public review presence is company-authored content rather than customer reviews.
Shane Franich (owner, sales manager/service — praised across 15+ reviews for communication, hands-on involvement, honest estimates, and insurance navigation). Marco (crew member — praised by Melinda Griffin for basement mold work). Josh (crew member — praised by Donna Rice for attentive repair work).
Every review in the data set is positive, and the praise centers on Shane's direct involvement and honest communication. With only 35 total reviews, ask for references from jobs similar to yours. Because they handle both testing and remediation, get a separate mold test if you want an unbiased assessment of the scope.
Keep in mind
- GreenFrog does both mold testing and mold remediation. When the same company that finds the mold also gets paid to remove it, there is a financial incentive to find more. Consider getting an independent test before or after their work.
- They claim a service area covering 20+ cities across two states, stretching from Dayton to Chattanooga to parts of northwest Georgia. Confirm response time and travel charges for locations far from their Dayton home base.
- The website mentions storm damage roof repair and insulation services, but the primary review evidence covers water damage, mold, and crawl space work. Ask for references specific to roofing or insulation if that is your need.
- All 35 reviews are 5 stars with no negatives. While this is a strong signal, the total review count is modest. A company with this few reviews has had less opportunity for complaints to surface.
- GreenFrog lists two phone numbers on their site. The areas-we-serve page lists (423) 740-6596 while the main site uses (423) 453-6407. Confirm which number reaches their emergency line.