Provider profile
Green Home Solutions of Chattanooga (TN)
Provider snapshot
What this listing says
Chattanooga-area homeowners who want a spray-based mold treatment using plant-based enzyme products with minimal demolition, from a franchise that also handles air quality testing and crawl space work.
Best for
- Chattanooga and north Georgia homeowners dealing with mold who want a low-demolition, spray-based treatment approach.
- Property managers or real estate agents who need fast turnaround on mold remediation before a closing deadline.
- Homeowners looking for a single company to handle both air quality testing and crawl space encapsulation alongside mold work.
About this company
Green Home Solutions of Chattanooga is a franchise location owned by Michael and Staci Douglas, operating under the national Green Home Solutions brand (OnAxis Franchising Group). They serve the greater Chattanooga area including north Georgia cities like Dalton and Ringgold. The company focuses on mold remediation, air quality testing, odor removal, and crawl space encapsulation for both residential and commercial properties.
Their distinguishing feature is a spray-based remediation approach using Oceanic, an EPA-registered enzyme product that breaks down mold without demolition in most cases. They claim treatments can finish in as little as 48 hours. They use HEPA vacuums and air scrubbers during treatment, and they reference following ANSI/IICRC S520 standards on their website. They also offer a probiotic air purification service, which is uncommon among mold remediation companies.
Services
Service area
Headquartered in Chattanooga, TN 37402. The website lists coverage across Chattanooga, Ooltewah, Signal Mountain, Lookout Mountain, Hixson, Cleveland, and East Ridge in Tennessee, plus Dalton, Ringgold, Fort Oglethorpe, Lafayette, Chickamauga, and Chatsworth in Georgia. That is a wide geographic spread across two states for a single franchise location.
Review consensus
Billy gets the most specific praise: one reviewer noted he returned at least five times to make sure treatment was done right, and another called his assessment honest and his service thorough. Taylor (also referred to as Taylor Duckworth) appears in multiple reviews as quick to respond, knowledgeable during inspections, and careful during remediation work. Mike (Michael, the owner) gets positive mentions for being helpful on the phone and friendly during house visits. Several reviewers highlight fast response times and competitive pricing.
1 found across 24 total reviews at 4.7★. One reviewer tried multiple ways to contact the company and finally scheduled an appointment, only to have the technician no-show. The owner's response confirmed the Chattanooga franchise is in the process of closing, which explains the service failure. The owner directed the customer to the Murfreesboro location instead.
The single negative review and the owner's response to it reveal a significant operational issue: the Chattanooga franchise is closing. This is a franchise-model risk. The national brand still shows the listing as active on Google, but the local operation may no longer be staffing or scheduling jobs. The owner's response was personalized and offered a specific alternative (the Murfreesboro location with a named contact), which suggests the national organization is managing the transition rather than ignoring it.
Billy (onsite technician -- praised repeatedly for thoroughness, returning multiple times, and honest assessments). Taylor / Taylor Duckworth (technician -- praised for quick response, knowledge, and quality remediation work). Mike / Michael (owner -- praised for helpfulness on phone and in-person friendliness). Aaron Coulter (owner of Murfreesboro location -- mentioned in owner response as alternative contact).
When this franchise was actively operating, reviewers consistently praised Billy and Taylor by name for honest assessments and persistent follow-through. The 4.7-star rating across 24 reviews reflects genuine satisfaction. But the owner confirmed in December 2025 that the Chattanooga franchise is closing. Call (423) 825-9808 before planning anything to verify they are still taking jobs.
Keep in mind
- They do both mold testing and mold remediation. This creates a conflict of interest: the same company diagnosing the problem also profits from fixing it. Ask for an independent third-party test before committing to remediation.
- The owner's response to a December 2025 review states that the Chattanooga franchisee is 'going through the process of closing his business.' Confirm the location is still operating before scheduling.
- This is a franchise, not an independent local company. The Chattanooga location's quality depends on its local ownership and crew, not the national brand.