Provider profile
Restored Air
Provider snapshot
What this listing says
Charleston-area homeowners dealing with mold, water damage, or musty ductwork who want a family-owned restoration company with 538 five-star Google reviews and 24/7 emergency response.
Best for
- Charleston and Summerville homeowners who need mold remediation paired with air quality testing under one roof and want to avoid coordinating multiple contractors.
- Homeowners dealing with water emergencies who need same-day response and direct insurance billing.
- Buyers or renters wanting pre-move-in mold inspections with lab-analyzed air and surface sampling.
- Property managers overseeing multiple units who need a single company for duct cleaning, mold work, and water damage across residential and commercial sites.
- Homeowners in humid coastal South Carolina who want post-remediation clearance testing and moisture source identification to prevent recurrence.
About this company
Restored Air Disaster Solutions operates out of Summerville, South Carolina, serving the greater Charleston metro. Co-founded by Jackie and Josey Castimore, the company handles mold inspection, mold remediation, water damage restoration, air duct cleaning, air quality testing, and odor removal. They hold IICRC, CCMI, CMR, CRMI, and EPA credentials and claim over 25 years of combined experience.
The company runs inspections with moisture meters and thermal imaging cameras, sends air and surface samples to a third-party lab, and performs remediation using containment barriers, HEPA-filtered vacuums, and antimicrobial treatments. For water emergencies, they advertise on-site arrival within 60 minutes and handle insurance claims directly. They also offer air duct cleaning with before-and-after photo documentation.
This is a family-run operation. Jackie and Josey Castimore co-founded the business, and Goose Castimore holds the title of Chief of Operations. The company serves both residential and commercial properties, including rental units, medical offices, and schools.
A 5.0-star Google rating across 538 reviews is rare at this volume. Zero one-star or two-star reviews appeared in the last 18 months. That kind of consistency across hundreds of jobs suggests a company that screens its work carefully and resolves problems before they become public complaints.
Services
Service area
Restored Air operates from Summerville, South Carolina, and serves the greater Charleston metropolitan area. Their website and review base focus on Charleston, Summerville, and surrounding communities. They serve both residential and commercial properties including rental units, medical offices, and schools.
Review consensus
Sean Lindsley is the most frequently named technician, praised across dozens of reviews for punctuality, clean work habits, clear explanations of the duct cleaning and remediation process, and respect for customers' homes and furnishings. Lee Pressley draws similar praise for thoroughness and courtesy during duct cleaning and mold work. Ryan earns consistent mentions for water damage response speed, inspection clarity, and a calm, informative demeanor. Multiple reviewers highlight that technicians show before-and-after photos and clean up thoroughly after each job. Several customers note that Restored Air quoted significantly less than competitors for the same scope of work.
0 found across 538 total reviews at 5.0★. No one-star reviews appeared in the last 18 months across 538 total reviews at a 5.0-star rating. The only recent non-five-star review is a 4-star from Marla Pryor (April 2026), who said the team performed well but she was surprised that swabbing visible mold cost extra beyond the quoted inspection price. This is a one-off pricing transparency issue, not a pattern.
The review volume and rating consistency point to a company that has built a repeatable field operation. Nearly every detailed review names a specific technician and describes the same traits: on time, explains the process, protects furniture, cleans up after. This suggests strong hiring and training rather than one standout employee carrying the business. The Castimores (Josey and Jackie) also appear in reviews handling customer communication and scheduling, which means ownership stays involved in day-to-day operations rather than delegating entirely to office staff.
Sean Lindsley (technician — consistently positive for duct cleaning, mold remediation, punctuality, and customer communication). Lee Pressley (technician — positive for duct cleaning, mold work, thoroughness, and courtesy). Ryan (technician — positive for water damage response, inspections, and clear explanations). James (technician — positive, mentioned alongside Ryan for mold remediation and duct cleaning). Isaiah (technician — positive for responsiveness and customer care). Pierce (technician — positive for hard work and responsiveness). Josey Castimore (co-founder — positive for helpfulness and customer service). Jackie Castimore (co-founder/office — positive for scheduling and communication).
This is a high-volume restoration company with an unusually clean review record. Ask for Sean or Lee if you want a technician that multiple past customers specifically recommend by name. Because they handle both testing and remediation, get your inspection results in writing before agreeing to any remediation scope, and confirm upfront whether lab testing, swab sampling, or post-clearance testing carry separate charges.
Keep in mind
- Restored Air performs both mold testing and mold remediation. A company that finds the mold and then charges to remove it has a financial incentive to find more. Consider getting a second opinion on inspection results from an independent testing firm before approving remediation work.
- One reviewer noted that swab testing of visible mold carried an extra charge beyond the initial inspection fee. Ask upfront what the quoted inspection price includes and what triggers additional costs.
- The company advertises 60-minute emergency response, but this claim applies to the Charleston metro area. If your property sits outside their core service zone, confirm realistic arrival times before booking.
- With 538 reviews and a perfect 5.0 rating, no company is actually flawless. The absence of recent negatives could reflect strong service, active reputation management, or both. Weight the volume of detail in positive reviews over the rating itself.