Provider profile
Paul Davis Restoration of Greater Myrtle Beach SC
Provider snapshot
What this listing says
Greater Myrtle Beach homeowners and rental property managers needing mold remediation bundled with water or fire damage restoration from a national franchise with 24/7 emergency response.
Best for
- Myrtle Beach, Conway, Florence, and Georgetown-area homeowners dealing with mold after water damage who want a single company to handle both cleanup and rebuild.
- Vacation rental owners and property managers on the Grand Strand who need fast turnaround on mold or water damage between guests.
- Commercial property owners in the greater Myrtle Beach area who want a franchise-backed restoration company with insurance claims support.
- Homeowners recovering from fire or storm damage where mold has developed as secondary damage.
About this company
Paul Davis Restoration of Greater Myrtle Beach is a franchise location of the national Paul Davis network, headquartered at 1410 17th Ave S in Myrtle Beach. Mold remediation is one piece of a much larger operation that includes water damage restoration, fire and smoke cleanup, storm damage repair, biohazard work, and remodeling. They handle both residential and commercial properties, and they market heavily to vacation rental owners and property managers along the Grand Strand.
The website mentions IICRC-sanctioned techniques, infrared cameras, moisture meters, hydroxyl generators, and dehumidifiers. They also reference containment strategies and anti-microbial treatments. Their FAQ page notes a small inspection fee that gets credited if you hire them for the remediation work. Nothing about their mold-specific approach stands out from the franchise template, but the equipment list is concrete.
Paul Davis as a brand has operated since 1966, with over 300 independently owned franchises across the US and Canada. The Myrtle Beach location is owned by Brad Long. They offer continued education classes and have a "First Priority Program" for commercial clients, which suggests they're positioned for repeat business with property managers rather than one-off residential jobs.
With 30 Google reviews and a 4.7-star rating, the numbers are solid but the review count is still low enough that individual experiences carry outsized weight.
Services
Service area
Based in Myrtle Beach, South Carolina at 1410 17th Ave S. Serves Myrtle Beach, North Myrtle Beach, Carolina Forest, Conway, Florence, Georgetown, Litchfield Beach, Longs, Murrells Inlet, Socastee, and Surfside Beach. The Florence and Georgetown claims extend the coverage well beyond the immediate Myrtle Beach metro, so confirm response times for those outlying areas.
Review consensus
Mike Newsome appears in six reviews, praised for responsiveness, design ideas, and keeping customers informed with texts, emails, and photos. Adam Lewis is named in three reviews for going above and beyond on remodeling and commercial projects, including a club seat installation at the Florence Center. Rusty Watson drew praise in two reviews for handling condo flooring assessments efficiently. Darren and his son Tanner are praised together in two reviews for quick, considerate roof and siding repair work. Laura earned a mention for giving honest, conservative advice during an inspection. Multiple reviewers highlight how the team keeps them informed with weekly schedules and step-by-step updates.
2 found across 30 total reviews at 4.7★. One reviewer waited three weeks for an estimate after an in-person walkthrough, calling and emailing repeatedly with no response. The owner's reply acknowledged the delay and explained a miscommunication about whether an estimate was needed, since the discussion had shifted toward demolition and modular replacement rather than repair. The second one-star review contained no text. The owner responded that the reviewer had confirmed it was meant to be a five-star rating and would update it.
The owner responds to every negative review with personalized, detailed replies that engage with the specifics of the complaint rather than offering template deflections. Brad Long signs his responses by name. This suggests active reputation management and genuine engagement, though the estimate-delay complaint reveals a real gap between the front-office communication and field operations.
Mike Newsome (project manager — positive). Adam Lewis (project manager — positive). Rusty Watson (project manager — positive). Darren (project manager/technician — positive). Tanner (technician, Darren's son — positive). Laura (inspector — positive). Billie (office staff — positive). Logan (technician — positive). Eric (technician — positive). Sherry (team lead — positive). Kelli (phone/intake — positive). Brad Long (owner — positive).
Ask for Mike Newsome, Adam Lewis, or Rusty Watson by name as your project manager. They have the strongest track records in these reviews. Get your estimate timeline in writing at the first meeting, and follow up within the stated window if you do not hear back.
Keep in mind
- They do both mold testing and mold remediation. That means the same company deciding you have a problem is also the one billing you to fix it. Ask whether they will accept a third-party test or recommend an independent inspector.
- This is a franchise operation. The national brand has standards, but your experience depends on the local crew. Reviews praise specific project managers by name, so ask who will manage your job.
- One reviewer waited three weeks for an estimate that never arrived, despite repeated calls and emails. The owner acknowledged the communication failure. Pin down a timeline for your estimate in writing.
- Their FAQ mentions a small inspection fee credited toward the job. Clarify the fee amount upfront and whether the credit applies to mold work specifically.
- The service area stretches from Florence to Georgetown. That is a wide geographic range for a single office. Confirm response times for locations farther from Myrtle Beach.