Provider profile

Pure Aid Restoration

Duncan, SC / 4.9 rating / 43 reviews / Water damage restoration service

PA

Provider snapshot

What this listing says

Upstate SC homeowners dealing with mold after water damage who want a single company to handle remediation, drying, and reconstruction under one roof.

Water + mold combo jobsBiohazard cleanupIn-house reconstruction
Base location Duncan, SC
Provider type Restoration company
Public reviews 4.9 from 43 reviews

Best for

  • Greenville, Spartanburg, or Anderson SC homeowners who need mold remediation after a water event and want one company to handle both problems.
  • Buyers who want the owner on-site rather than delegating to a crew they have never met.
  • Homeowners dealing with insurance claims after water or storm damage, since multiple reviewers mention Pure Aid helping coordinate with insurers and FEMA.
  • Properties needing biohazard or crime scene cleanup in the Upstate SC or NE Georgia area, a service most mold companies do not offer.

About this company

Pure Aid Restoration is a restoration company based in Northeast Georgia that serves the Upstate South Carolina market, covering Greenville, Spartanburg, Anderson, and about a dozen surrounding towns. They handle mold remediation, water damage restoration, biohazard and crime scene cleanup, and post-damage reconstruction. Their Google category is water damage restoration, but mold work features heavily in their reviews and they maintain dedicated mold pages for 13 Upstate SC cities.

What stands out is the breadth of their service chain. They do testing, remediation, drying, and then rebuild the affected area themselves. Their mold process uses containment, HEPA filtration, and dehumidification. For water damage, they describe using both portable and truck-mounted extraction equipment, along with anti-microbial treatment during the drying phase. They claim IICRC-trained technicians. The biohazard and crime scene cleanup side is less common among mold-focused companies in the Upstate.

The about page says they have nearly a decade of experience in the structural industry. Ronreco appears to be the owner and primary operator, named in the majority of reviews. The company runs 24/7 and uses a Georgia phone number (706 area code) despite marketing primarily to South Carolina.

A 4.9-star rating on 43 Google reviews is strong. Only one review in the recent 18 months came in below 4 stars, and it involved handyman-type work rather than mold or water damage. The volume of reviews praising Ronreco by name for fast response, clear communication, and photo documentation suggests a hands-on owner who stays directly involved in jobs.

Services

Mold remediationmold inspectionwater damage restorationwater extractionstructural dryingdehumidificationbiohazard cleanupcrime scene cleanupreconstructioncrawl space encapsulationFrench drain installationfoundation repair

Service area

Pure Aid Restoration is based in Northeast Georgia and serves the Upstate South Carolina region. They maintain dedicated service pages for Greenville, Spartanburg, Anderson, Greer, Easley, Mauldin, Simpsonville, Five Forks, Taylors, Powdersville, Duncan, Inman, Boiling Springs, and surrounding areas. Their contact page also references servicing Georgia.

Review consensus

What reviewers praise

Ronreco is named in at least 20 of the 43 reviews. Reviewers consistently praise three things: fast response times (same-day inspections, showing up within an hour of a call), detailed photo documentation sent throughout the job, and clear explanations of what needs to be done versus what can wait. Multiple reviewers mention him educating them on the process. Several noted fair and reasonable pricing. Diana praised him for walking out-of-state buyers through a mold issue that almost killed their home purchase. Kenny Anderson highlighted a French drain installation. Courtney Lucas mentioned foundation and waterproofing knowledge. Big Bank No Whammy praised the company for helping coordinate with FEMA and home insurance after storm damage.

What low reviews reveal

1 found across 43 total reviews at 4.9★. Sher hired Pure Aid for handyman tasks: mounting a TV, installing ceiling fans, building a porch gate, assembling a crib, and weatherproofing porches. The reviewer says the two-day job stretched past a week after R called out sick with food poisoning. When he returned, he said he did not have time to assemble the crib because a bigger job was waiting. He also drilled holes in the home's siding without permission. The gate looked homemade and the porch work was mediocre. The owner's response acknowledged the illness delay and said additional tasks were added beyond the original agreement but did not address the unauthorized siding damage or the unfinished crib.

Pattern worth noting

The sole negative review involves handyman-type work unrelated to mold or water damage. Every mold and water damage review is 5 stars. This suggests the company performs strongest in its core restoration services and may be less reliable when taking on general contracting tasks outside that specialty. The owner's response to the negative review was personalized and engaged with specifics, not a template, which is a positive signal for how they handle complaints.

Named staff

Ronreco (owner/lead technician — praised in 20+ reviews for responsiveness, communication, photo documentation, and fair pricing). Also referred to as Ron, Rico, and Ronreko by different reviewers. R (referenced in the 1-star review — negative, for delays, unauthorized drilling, and leaving a job unfinished).

Bottom line

If your job involves mold or water damage in Upstate SC, Ronreco's track record is hard to argue with: 42 five-star reviews, same-day response, and photo documentation throughout. Ask for a written scope of work that spells out exactly what is and is not included. If you need mold testing, get an independent assessment to avoid the conflict of interest.

Keep in mind

  • They do both mold testing and mold remediation. That creates a conflict of interest: the same company that tells you there is a problem also sells the fix. Consider getting an independent mold test before or after their work.
  • Their phone number is a Georgia 706 area code, and their about page says they are based in Northeast Georgia. If your property is in western Spartanburg County or Anderson County, confirm response times and whether the same crew handles your area.
  • The one negative review involved handyman-style tasks (ceiling fans, TV mounting, a gate) rather than mold or water work. But the complaint included unauthorized drilling into siding and an unfinished punch list, which suggests you should get scope and boundaries in writing before work starts.
  • They claim service across 13+ SC cities from Anderson to Spartanburg. That is a broad geographic footprint for a small owner-operated company. Ask whether Ronreco will personally handle your job.