Provider profile
Voda Cleaning & Restoration of Columbia
Provider snapshot
What this listing says
Columbia-area homeowners dealing with water damage that has turned into mold, since Voda handles both the drying and remediation under one roof with 24/7 emergency response.
Best for
- Columbia metro homeowners who need mold remediation tied to a water damage event, since Voda can handle both phases without switching companies.
- Property owners who want 24/7 emergency response — Voda dispatched a technician within hours on a weekend in one reviewer's case.
- Homeowners who need insurance claim navigation alongside their restoration work.
- Commercial property managers in the Columbia area needing mold or water damage services.
- Anyone in Cayce, Chapin, Irmo, Lexington, or West Columbia looking for a single company to handle water damage, mold, and follow-up cleaning.
About this company
Voda Cleaning & Restoration operates out of Columbia, SC as part of the Voda franchise network. The name means "water," and water damage restoration is their core business — they run 24/7 emergency response across Columbia, Cayce, Chapin, Irmo, Lexington, and West Columbia. Mold remediation is one of several services built around that water damage foundation, alongside fire and smoke damage, storm damage, biohazard cleanup, and carpet cleaning.
On the mold side, Voda handles both testing and remediation in-house. Their website describes using a mold testing device to detect hidden growth before starting remediation, and their process covers inspection, containment, removal, and restoration. They also do attic mold removal and commercial mold work. The company is an IICRC firm and offers free estimates. They work with insurance companies on claims.
Jon and Ashley own the Columbia location. Ashley manages the office and keeps customers updated through the process, according to reviewers. The field team — Anthony, Kevin, Rudy, and others — handles everything from carpet cleaning to water extraction to biohazard work. Multiple reviewers describe technicians arriving early or on time and explaining their process before starting.
4.9 stars across 114 Google reviews is unusually strong. Most of the written reviews describe carpet and upholstery cleaning or water damage work rather than mold specifically, which makes sense given the company's primary identity as a restoration outfit.
Services
Service area
Voda Cleaning & Restoration is based in Columbia, SC. They list dedicated service pages for Cayce, Chapin, Irmo, Lexington, and West Columbia — all within the greater Columbia metro area in Richland and Lexington counties.
Review consensus
Anthony is the standout — named in at least 12 reviews for carpet cleaning, air duct cleaning, and general service calls. Reviewers describe him as punctual, communicative, and willing to explain his process. Kevin draws similar praise for upholstery, carpet, and biohazard work. Rudy and Mike earned strong marks for emergency water damage response, with one reviewer noting a Sunday arrival within 30 minutes of a burst pipe. Office manager Ashley gets credit for keeping customers informed throughout longer jobs. Several reviewers note that technicians arrive early or exactly on time and treat the home with respect.
1 found across 114 total reviews at 4.9★. No 1-star reviews in the recent window. The single 3-star review from Robert Sox started as a 5-star experience — Rudy arrived within hours and handled water extraction over five days. The complaint came in an update: the third-party restoration contractor Voda partnered with missed four or five promised deadlines for an insurance repair estimate. Sox eventually fired the contractor and found his own. The owner response, posted before the update, was a generic thank-you template that never addressed the subcontractor issue.
Voda's review base skews heavily toward carpet cleaning and water damage — the services that drive most of their volume. Mold-specific reviews are scarce, which is common for restoration companies where mold work is a secondary service line. The cluster of text-free 5-star reviews on July 7-17, 2025 (many from low-review-count accounts) is notable but does not change the overall pattern, since established Local Guides and multi-review accounts also rate them highly. The single owner response on the negative review was a pre-written template, suggesting the company may not closely monitor review updates.
Anthony (technician — carpet, air duct, general cleaning — strongly positive across 12+ reviews). Kevin (technician — carpet, upholstery, biohazard — positive). Rudy (technician — water damage emergency response — positive). Mike (technician — water damage emergency response — positive). Patrick Manning (technician — storm damage — positive). Jon (owner — positive). Ashley (office manager — positive for communication).
Ask for Anthony or Kevin if you are booking a cleaning or duct service. For mold work, ask whether Voda's own crew handles the full remediation or whether any phase gets subcontracted — the one complaint in 114 reviews traces directly to a subcontractor dropping the ball. Get your mold test from an independent party before agreeing to remediation, given the testing-and-remediation overlap.
Keep in mind
- Voda does both mold testing and mold remediation. That creates a financial incentive to find mold and then sell the fix. Consider getting an independent mold test before committing to remediation.
- Voda subcontracts some restoration work. One reviewer reported that the water extraction was excellent, but the subcontracted repair crew missed multiple deadlines for an insurance estimate, costing weeks.
- Most Google reviews mention carpet cleaning or water damage — not mold remediation specifically. Ask for references from recent mold jobs if that is your primary need.
- The company's owner response to its one recent negative review was a generic template that did not acknowledge the updated complaint about the subcontractor. That suggests reputation management over genuine follow-up.
- Voda is a franchise. The Columbia location is locally owned by Jon and Ashley, but corporate branding claims like "over 10,000 five-star reviews" refer to the entire franchise network, not this location.