Provider profile

Environmental Mold Solutions LLC

Columbia, SC / 4.8 rating / 152 reviews / Water damage restoration service

EM

Provider snapshot

What this listing says

Columbia-area homeowners dealing with water damage or mold who want a family-run operation with 24/7 emergency response and a 30-year warranty on qualifying remediation work.

24/7 water extractionCrawl space encapsulationMold testing & removalCommercial services
Base location Columbia, SC
Provider type Restoration company
Public reviews 4.8 from 152 reviews

Best for

  • Homeowners in Columbia, Lexington, Irmo, or surrounding Richland and Lexington County communities dealing with mold or water damage.
  • Buyers getting a second opinion on mold findings from another company, since multiple reviewers confirm Manning will decline unnecessary work.
  • Property owners who need emergency water extraction with fast response, especially nights and weekends.
  • Commercial property managers needing mold or water damage work on larger facilities.
  • Homeowners looking for crawl space mold removal and encapsulation handled by one company.

About this company

Environmental Mold Solutions is a family-owned operation in Columbia, South Carolina, run by Trey Manning and his son. They handle both water damage and mold work for residential and commercial properties across the greater Columbia area. The company has been in business since 2011, though Manning brings over 30 years of experience in renovation and remediation.

What stands out here is their willingness to tell customers they don't need work done. Multiple reviewers describe getting second opinions from this company only to be told remediation wasn't necessary. One reviewer (ms.chelle) came in after another company recommended remediation, and Manning reviewed the lab results and told her the work wasn't needed inside the house. They also remove mold from crawl spaces before encapsulating, which they note is unusual in the industry. They claim a 60-minute emergency response time for water extraction and operate 24/7.

Manning holds IICRC credentials in water mitigation and mold remediation. The company carries a BBB A+ rating and offers a 30-year warranty on qualifying projects, with a one-year warranty standard on all work.

4.8 stars across 152 Google reviews is a strong track record for a mold remediation company. The volume of reviews naming Trey Manning personally suggests he stays involved in day-to-day operations rather than delegating everything to crews.

Services

Mold testingmold inspectionmold remediationmold removalcrawl space encapsulationmoisture controlwater damage restorationemergency water extractionflood damage repaircommercial mold damagecommercial water damagecommercial water extraction

Service area

Headquartered in Columbia, South Carolina. Serves Columbia, Irmo, Blythewood, Elgin, Chapin, Forest Acres, West Columbia, Cayce, Lexington, Winnsboro, Hopkins, Ridgeway, Lugoff, Camden, and Springdale. Coverage is focused on Richland and Lexington counties.

Review consensus

What reviewers praise

Trey Manning is named in the majority of reviews and praised for fast response times, clear explanations, and honest recommendations. Several reviewers specifically note that Manning talked them out of work they didn't need. Sarah B described Manning showing her humidity readings throughout her home and offering price reductions based on actual scope. Sh R credits Manning with detecting moisture another company missed. Russell Bauknight has used the company multiple times and reports consistent results. Repeat customers like Bev Hargis confirm the work holds up over time. Reviewers frequently mention same-day or next-day service, and the father-son dynamic gets positive mentions from S McDonald and Matt Sexton.

What low reviews reveal

2 found across 152 total reviews at 4.8★. Hannah Midles paid $500 for a mold inspection on a home with no visible mold. Her sister was present and reported the visit lasted about 15 minutes. Midles felt the crew did not use infrared thoroughly in all rooms and that her health concerns were dismissed. Air quality results came back normal, but her symptoms persisted. She called the company afterward and was told infrared had been used on all surfaces. Patricia Adams left a 3-star review stating she still has a mold smell in her house after service. Neither reviewer received an owner response.

Pattern worth noting

The company did not respond to either of its recent negative reviews, which stands in contrast to the highly personal, hands-on reputation Trey Manning has built through positive interactions. The two complaints raise different issues (inspection thoroughness vs. lingering odor), so there is no established pattern. The Shannon Clea 4-star review references an 'insurance office' and appears to be a misplaced review for a different business.

Named staff

Trey Manning (owner/lead technician — overwhelmingly positive, named in 20+ reviews). Trey's son (field technician — positive, mentioned by S McDonald and Matt Sexton as part of a father-son team).

Bottom line

Trey Manning runs this operation personally and has a strong track record of honest assessments. Ask for Trey to handle your inspection if possible. Because they do both testing and remediation, get the scope of work in writing before agreeing to remediation, and confirm which warranty tier applies to your project.

Keep in mind

  • They do both mold testing and mold remediation. That means the same company identifying the problem also profits from fixing it. Ask whether you can use their test results with a different remediator, or bring in an independent tester before committing to their remediation scope.
  • One recent reviewer described a $500 mold inspection that her sister said lasted about 15 minutes. The reviewer felt infrared scanning was not applied to all areas and that her health concerns were not fully addressed. This is a single account among 152 reviews, but worth knowing if you want a lengthy, room-by-room walkthrough.
  • The company did not respond to either of its two recent negative reviews. That 0% response rate on complaints is worth weighing against the otherwise strong review profile.
  • Their warranty structure has two tiers: 30 years on qualifying projects and one year on everything else. Ask exactly what qualifies for the longer warranty before signing.