Provider profile
R&E Home Solutions
Provider snapshot
What this listing says
Charleston-area homeowners who need duct cleaning, mold work, and water damage handled by one company with same-day scheduling and 24/7 availability.
Best for
- Charleston, James Island, Mount Pleasant, and barrier island homeowners who want one company to handle duct cleaning, mold testing, and remediation under one roof.
- Homeowners who need same-day or next-day service — multiple reviewers confirm R&E scheduled and completed work within hours of the initial call.
- Buyers who want a company that uses organic cleaning products and can add UV light treatment to their HVAC system.
- Repeat customers who value a consistent point of contact — Moran leads most jobs and is named by more than a dozen reviewers.
About this company
R&E Home Solutions is a family-owned air duct cleaning and indoor air quality company based on Folly Road in Charleston, SC. Mold remediation is one of several services, not the sole focus — air duct cleaning and dryer vent cleaning make up the bulk of their work. They also handle water damage restoration, attic cleaning and insulation, HVAC cleaning, and air quality testing.
The company claims NORMI and NADCA certifications and says it uses only organic cleaning products. Their website lists UV light installation as an add-on service. They offer same-day appointments and 24/7 emergency availability, which multiple reviewers confirm — several mention booking and completing work on the same day.
R&E has operated for over 15 years in the Charleston market. They are BBB accredited and hold an Angie's List Super Service Award. Hours run 7 AM to 7 PM daily, with after-hours emergency response.
A 4.9-star rating across 804 Google reviews is unusually strong. Most of that volume comes from duct and dryer vent work rather than mold jobs, so buyers hiring them specifically for mold remediation should ask about that team's experience separately.
Services
Service area
R&E Home Solutions is headquartered at 778 Folly Road in Charleston, SC. They list dedicated service pages for James Island, Johns Island, Daniel Island, Sullivan's Island, Mount Pleasant, North Charleston, Goose Creek, Summerville, Folly Beach, Kiawah Island, Isle of Palms, Seabrook Island, and Ravenel. That covers most of the greater Charleston metro and surrounding barrier islands.
Review consensus
Moran is named in over a dozen positive reviews and draws repeat business. Reviewers describe him as responsive, thorough, and willing to explain what he did and why. He routinely shows before-and-after photos of ductwork. Judah and Omberto earned praise from a condo owner for cleaning 23 ceiling ducts across two units. Mark was noted as friendly by one reviewer. Across the board, reviewers highlight same-day scheduling, fast job completion, and crews that vacuum and clean up after themselves.
4 found across 804 total reviews at 4.9★. Jennifer Mizzell described paying for mold testing only to learn the results were invalid because the technician skipped the outdoor control sample. The company then sent a $9,000+ remediation estimate based on those flawed results — her independent retest came back clear. Laurel T was quoted $5,900 for duct cleaning; the owner responded that the job covered four HVAC systems across two houses, but the sticker shock was real. Kelley Crenshaw described a quoted price increasing by $100 once the crew arrived and said multiple neighbors had similar experiences. David Wertan called a $1,585 charge excessive for a home under 1,000 sqft; the owner replied they had no record of him as a client and that the work was contracted by a builder.
Pricing friction is the throughline. R&E operates with an estimate-on-site model where crews arrive, assess, quote, and offer to start immediately. Reviewers who felt comfortable got fast, convenient service. Reviewers who felt pressured describe the same process as a high-pressure sales tactic — quoting high and encouraging same-day commitment before the customer can comparison-shop. The owner responds to about 40% of negative reviews. Some responses engage with specifics and provide useful context (the Laurel T response clarifying four systems across two houses), while others dispute the reviewer's standing as a customer (David Wertan) rather than addressing the pricing concern.
Moran Adam (lead technician — overwhelmingly positive, named by 12+ reviewers for thoroughness, professionalism, and humor; one 2-star review noted he was not personable and left debris in bushes). Judah (technician — positive, praised for thorough duct cleaning in two condos). Omberto (technician — positive, worked with Judah on a condo job). Mark (technician — positive, described as friendly).
Ask for Moran if you book duct or vent work — his track record is strong. For mold testing, request the lab report directly and confirm it includes the outdoor control sample before accepting any remediation estimate. Get at least one competing quote before authorizing work, especially if the crew offers to start the same day they inspect.
Keep in mind
- R&E does both mold testing and mold remediation. A company that profits from the remediation has a financial incentive to find problems during testing. Get a second opinion on test results from an independent lab or a testing-only firm before committing to a remediation estimate.
- Pricing complaints are the most common theme in negative reviews. Several customers describe feeling quoted one price and then seeing it increase, or finding the final bill higher than expected for the scope of work. Get a written, itemized estimate before authorizing any work.
- One reviewer reported that R&E failed to submit the required outdoor control sample during mold testing, which the lab confirmed made the results invalid. The company then quoted over $9,000 in remediation based on those invalid results. Ask to see the lab report and confirm it includes the outdoor control sample.
- Two reviewers reported techs leaving debris — lint in landscaping, removed material in bushes — after completing work. Check cleanup before the crew leaves.
- Most of R&E's 804 reviews are for duct and dryer vent cleaning, not mold work. Their mold remediation track record is harder to assess from reviews alone.