Provider profile

New Age Contractors LLP

Charleston, SC / 4.1 rating / 69 reviews / Water damage restoration service

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Provider snapshot

What this listing says

Charleston tri-county homeowners who need crawl space mold removal bundled with encapsulation and structural repair from a single general contractor operating since 2009.

Crawl space encapsulationIn-house mold testingCommercial restorationFull-service remodeling
Base location Charleston, SC
Provider type Restoration company
Public reviews 4.1 from 69 reviews

Best for

  • Charleston, Summerville, or Mount Pleasant homeowners who need crawl space mold removal paired with encapsulation to prevent recurrence.
  • Homeowners who want a single contractor to handle mold removal and then remodel the affected space afterward.
  • Commercial or multifamily property managers in the tri-county area who need mold remediation as part of a broader disaster restoration response.
  • Buyers referred through Lowe's for installation work who discover mold issues during a home improvement project.

About this company

New Age Contractors is a full-service general contractor based in Charleston, South Carolina, that treats mold removal as one line of business among many. They do crawl space repair, HVAC, plumbing, remodeling, fencing, disaster restoration, and dumpster rentals. Mold work is not their sole focus.

Their crawl space mold work ties into a broader encapsulation offering that uses the patented CleanSpace system. The idea is to remove mold, then seal the crawl space with drainage, a sump pump, and a dehumidifier so it does not come back. That bundled approach is genuinely unusual for a general contractor. They also handle attic mold, bathroom mold, and black mold removal, and they serve commercial properties for disaster restoration and mold remediation.

They have been in business since 2009, headquartered at 1725A Signal Point Road in Charleston. The company holds South Carolina Contractor ID G116850. Multiple reviews mention returning for repeat projects, and at least one multifamily property manager has used them across several years.

Their Google rating sits at 4.1 stars across 69 reviews. That is below average for the mold remediation space, though most of the negative reviews fall outside the recent 18-month window. The bulk of recent reviews are positive, and the company draws repeat customers.

Services

Mold removalmold inspectioncrawl space mold removalattic mold removalbathroom mold removalblack mold removalcrawl space encapsulationcrawl space repairsump pump installationdisaster restorationfire damage restorationcommercial mold remediation

Service area

Headquartered in Charleston, South Carolina at 1725A Signal Point Road. They serve the tri-county area of Berkeley, Charleston, and Dorchester counties, including Charleston, Summerville, Mount Pleasant, Goose Creek, Ladson, Johns Island, North Charleston, Moncks Corner, Hanahan, Isle of Palms, and over 20 smaller communities. The service area is broad but concentrated within the greater Charleston metro.

Review consensus

What reviewers praise

Taylor Huntington gets repeated praise for door and storm door installations, with multiple reviewers calling out his carpentry skills. Junior is mentioned in several reviews as the owner or lead, with customers noting fair pricing and reliable follow-through on remodeling and crawl space projects. Paul earned specific praise for crawl space diagnostics, with one reviewer crediting him for identifying underlying problems other contractors missed. Greg drew a grateful callout for going above and beyond during a single visit. Angela, Susan, Katie, and Alison Bonner are named for responsive office coordination and customer communication. Repeat customers are a recurring theme, with several reviewers describing multiple projects over time.

What low reviews reveal

1 found across 69 total reviews at 4.1★. The single recent one-star review from March 2025 contains no text and comes from a single-review Google account. There is nothing actionable to extract from it. The owner did not respond.

Pattern worth noting

Most of the review volume relates to Lowe's subcontracted installations (doors, appliances, storm doors) and general remodeling, not mold work. This means the Google reviews tell you a lot about the company's craftsmanship and responsiveness on home improvement projects, but very little about their mold remediation capabilities specifically. The owner response rate on recent negatives is 0%, which suggests limited active review management.

Named staff

Taylor Huntington (installer/carpenter — positive, praised repeatedly for door installations). Junior (owner/lead — positive, praised for fair pricing, remodeling, and crawl space work). Paul (contractor/diagnostics — positive, praised for crawl space knowledge and honesty). Greg (field staff — positive, single grateful mention). James (installer — positive, praised for hot water heater installation). Angela (office/call representative — positive, praised for attentiveness). Susan (office coordinator — positive, praised for keeping projects on track). Roman (installer — positive, praised for door replacement). Ali (project coordinator — positive, praised for bathroom remodel communication). Chris Lesley (technician — positive, praised for security door installation). Will (office/scheduling — positive, praised for fast turnaround). Katie (office staff — positive, praised for setting up appointments). Andie (marketing director — positive, praised for customer service). Alison Bonner (staff — positive, praised for communication and attention to detail). Tony (crew member — positive, praised alongside Junior for remodeling work).

Bottom line

The review record paints a picture of a responsive general contractor with loyal repeat customers and several standout employees. But almost none of the reviews address mold remediation specifically. Ask to speak with Paul or Junior about mold work, and request references from past mold removal clients rather than relying on the general Google reviews.

Keep in mind

  • They do both mold inspections and mold remediation. That means the same company telling you that you have a mold problem is also the one quoting you to fix it. Get an independent inspection or ask for a third-party test before committing to remediation work.
  • Mold removal is a small slice of their business. Most of their Google reviews are about door installs, remodeling, and HVAC work. You will not find many reviews specifically about mold remediation outcomes.
  • Their 4.1-star Google rating across 69 reviews is below the typical threshold for mold remediation companies. The overall volume of reviews is modest for a company operating since 2009.
  • They list a broad service area spanning three counties and over 30 cities. Confirm they can schedule your job promptly if you are on the outer edges of that coverage.
  • The owner has not responded to the most recent negative review. There is no pattern of active reputation management on Google.