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Single Source Disaster Recovery Specialists
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What this listing says
Rhode Island homeowners dealing with water, fire, or mold damage who want a single family-owned contractor to handle everything from emergency extraction through full reconstruction.
Best for
- Rhode Island homeowners needing a single contractor to handle water or fire damage from emergency response through reconstruction.
- Property owners with mold problems who also need asbestos abatement, since Single Source holds a state asbestos license and can handle both in one project.
- Insurance claim situations where you want a contractor experienced in working directly with carriers like Allstate, State Farm, and Liberty Mutual.
- Commercial and institutional property managers across RI who need 24/7 emergency response with the equipment to handle large-scale losses.
- Southeastern Massachusetts and southeastern Connecticut residents within the company's extended service area who need restoration work from an established RI-based firm.
About this company
Single Source Disaster Recovery Specialists is a third-generation family-owned restoration contractor headquartered in Warwick, Rhode Island. Founded in 1971 as Smoke Clean of New England by Sumner Pomeranz, the company rebranded in 2012 when the second and third generations expanded far beyond fire cleanup. Mike Pomeranz (president) and Justin Pomeranz (vice president) now run day-to-day operations, while their father Jack handles business development. They hold Rhode Island General Contractor Registration #11685 and Asbestos Abatement Contractor License #LAC2.
What sets them apart from most mold remediation outfits is scope. They handle water extraction, structural drying, dehumidification, mold remediation, mold testing, asbestos abatement, fire and smoke restoration, biohazard cleanup, air duct cleaning, air quality testing, and full reconstruction under one roof. They own generators, portable and trailer-mounted dehumidifiers, thermal imaging equipment, and industrial water extraction gear. For mold jobs, they require a third-party Industrial Hygienist to conduct post-remediation air clearance sampling, which is a notable transparency measure for a company that does its own remediation.
The Pomeranz family claims Single Source was Rhode Island's first restoration company. They are an IICRC firm and BBB-accredited since 1985. Many of their project managers and technicians have been with the company over 15 years. They work directly with insurers including Allstate, State Farm, Liberty Mutual, Nationwide, USAA, and Farmers.
At 4.8 stars across 83 Google reviews, their rating is strong. Only one review at 3 stars or below appeared in the last 18 months, and the owner's response raised questions about whether the reviewer was a real customer. The volume of detailed, name-specific positive reviews suggests consistent performance across their crews.
Services
Service area
Single Source is headquartered at 40 Minnesota Ave in Warwick, Rhode Island. They serve all Rhode Island municipalities including Providence, Cranston, East Providence, Pawtucket, and Newport. They also cover southeastern Massachusetts (Attleboro, Fall River, New Bedford, Seekonk, and surrounding towns) and southeastern Connecticut (New London, Groton, Norwich, Mystic, Stonington, and surrounding towns). The three-state coverage is ambitious for a single-location company, so confirm response times if you are on the outer edges of their territory.
Review consensus
Speed is the most consistent theme. Multiple reviewers describe same-day or within-the-hour emergency response, including after-hours calls. Shane appears most frequently as a project manager praised for clear communication, honesty, and follow-through. Eric draws similar praise for basement flooding and mold work, with reviewers noting his attention to detail and willingness to walk homeowners through each step. Sean Pomeranz is named repeatedly for quality reconstruction work, including ceiling replacement, mold remediation, and hardwood refinishing. Carl is praised for coordination and patience. Several reviewers mention that crews left their homes cleaner than expected, and multiple reviews highlight the company's direct work with insurance companies to streamline claims.
1 found across 83 total reviews at 4.8★. The single recent 1-star review alleges that during a fire restoration project, sports cards collected over decades were stolen, and that clothing and rugs were returned unwashed. The reviewer also claims random people who were friends of employees were present in the home. However, the owner responded in detail, stating they have no record of any customer or project matching the reviewer's name, and noted that clothing cleaning is typically handled by a separate vendor assigned by the insurance company, not by Single Source. The reviewer's account has only 2 total reviews and is not a Local Guide.
The owner's response to the single negative review is detailed, personalized, and provides specific factual context rather than a template deflection. Mike Pomeranz signed the response with his name, direct phone number, and email. This is consistent with a family-run company where ownership is personally invested in reputation. The contrast between this one unverifiable complaint and the volume of detailed positive reviews from established Google accounts is striking.
Shane (project manager — consistently praised for communication, honesty, and quality work). Eric (project manager — praised for attention to detail, responsiveness, and mold/water damage expertise). Sean Pomeranz (project manager/family member — praised for reconstruction quality and reliability). Carl (coordinator — praised for smooth coordination and patience). Justin Pomeranz (vice president — praised for going above and beyond). Mike Pomeranz (president — praised for quick mobilization and project management). Kyle Garneau (project manager — praised for knowledge and communication). Scott (team member — praised for workmanship on rebuilds). Ed Smith (crew lead — praised for prompt response and moisture readings). Dave (crew member — praised for quality work). Steve (crew member — praised for fire cleanup). Louis (crew member — praised for fire cleanup). Colby (crew member — praised for clean workmanship). Renee (team member — praised for mitigation work). Jim (team member — praised for rebuild quality).
Single Source has an unusually clean review record for a restoration company with 83 reviews. Ask for Shane or Eric if your project involves water damage or mold. For reconstruction, Sean Pomeranz and Scott are the names that come up. Since they do both testing and remediation, get an independent mold assessment before agreeing to a remediation scope, but their requirement for third-party post-remediation clearance is a good sign.
Keep in mind
- Single Source does both mold testing and mold remediation. That creates a conflict of interest — the same company identifying the problem profits from fixing it. They do require a third-party Industrial Hygienist for post-remediation clearance, which helps, but you should still consider getting an independent test before committing to remediation.
- Their service area covers all of Rhode Island plus parts of southeastern Massachusetts and southeastern Connecticut. If you are in Fall River, New Bedford, or Groton, confirm response times and whether after-hours emergency service extends to your location.
- This is primarily a disaster restoration company, not a mold specialist. Mold remediation is one service among many. If you have a complex mold-only situation without water or fire damage, ask about the specific mold experience of the crew assigned to your job.
- The website leans heavily on marketing language and does not detail specific mold remediation methods or equipment beyond dehumidification and moisture detection. Ask for specifics about containment procedures and drying methods before signing a contract.