Provider profile
Clean Care of New England
Provider snapshot
What this listing says
Rhode Island homeowners dealing with mold tied to water or sewage damage who want a single company to handle cleanup through full rebuild, backed by 35+ years in the region.
Best for
- Rhode Island homeowners facing mold after a flood, pipe burst, or sewage backup who need one company to handle the full scope from water extraction through rebuild.
- Property owners in southeastern Massachusetts or northern Connecticut who need 24/7 emergency response for water or fire damage that has led to mold growth.
About this company
Clean Care of New England is a family-owned restoration company based in Warwick, Rhode Island, with additional operations out of Cranston. They handle water damage, fire and soot cleanup, mold remediation, sewage restoration, and storm recovery across all of Rhode Island, southeastern Massachusetts, and northern Connecticut. Mold work fits within their broader restoration scope — they remediate mold but do not perform mold testing or inspections.
The company claims a one-hour emergency response time and runs 24/7. Their technicians hold IICRC certifications, and the website mentions antimicrobial treatments and dehumidification as part of their mold and water damage process. They also offer asbestos removal, biohazard cleanup, emergency board-up, dumpster rental, and personal property restoration and storage — a wider range than most mold-focused companies.
Clean Care has operated since 1989, making it one of the longer-running restoration outfits in Rhode Island. The Pullano family runs the business, with Ernie Pullano and his son Nick both named repeatedly in customer reviews. They work with all major insurance companies and handle claims documentation directly.
Services
Service area
Clean Care is headquartered in Warwick, Rhode Island, with operations also based at 850 Wellington Avenue in Cranston. They claim to serve all of Rhode Island, southeastern Massachusetts, and northern Connecticut. Reviews confirm work across Rhode Island, but the three-state coverage area is broad for a single-location company.
Review consensus
Nick Pullano appears in more reviews than any other staff member, praised for hands-on project coordination, fast emergency response, and keeping homeowners informed throughout multi-month rebuilds. Ernie Pullano draws loyalty from long-term customers — multiple reviewers mention 10 to 25 years of repeat business with him. Chris and his crew earned praise for respectful, clean mold work in a basement. Jamaal received a positive mention for carpet cleaning work. Several reviewers highlight the company's willingness to handle the full project from emergency cleanup through final repairs, including insurance paperwork.
1 found across 25 total reviews at 4.8★. One reviewer (Samantha Reardon, July 2025) described a reconstruction project for elderly grandparents after a car hit their house. After 18 months, the garage rebuild had holes in walls and ceilings, plumbing installed on wrong sides of walls, concrete blocks left on the lawn, and much of the work unfinished. The family reported the company stopped returning calls. Clean Care did not respond to this review.
The single negative stands apart from the rest of the review history — it describes a large-scale construction rebuild rather than the emergency restoration and mold work that most other reviewers describe. The company's zero-percent response rate on negative reviews means there is no context from their side. Most positive reviews cluster around emergency water and sewage events where the company's strength in fast initial response shows clearly.
Nick Pullano (manager/coordinator — praised repeatedly for responsiveness and project management). Ernie Pullano (owner — praised for decades of reliability and trust). Chris (crew lead — praised for respectful, clean mold remediation work). Ryan (crew — praised alongside Nick and Ernie for reliability). Jamaal (crew — praised for carpet cleaning work).
Clean Care earns strong loyalty from repeat customers, with Nick and Ernie Pullano running a tight operation on emergency water and mold jobs. Ask for Nick to coordinate your project. Watch for communication gaps if your job extends into a long rebuild — the one negative review describes exactly that scenario.
Keep in mind
- One reviewer described a major reconstruction project (after a car crashed into a home) that remained unfinished for over 18 months, with unreturned calls. The company did not respond to this review.
- Their service area claim — all of Rhode Island, southeastern Massachusetts, and northern Connecticut — is broad. Confirm response times for locations far from their Warwick/Cranston base.
- Clean Care is primarily a general restoration company, not a mold specialist. Mold remediation is one service among many, so ask about the specific training and equipment their crews use for mold work.
- The company does not perform mold testing or inspections. You will need to hire a separate testing firm to confirm the scope of mold contamination and verify clearance after remediation.