Provider profile
All Dry Services Providence: Water Fire Mold
Provider snapshot
What this listing says
Providence-area homeowners and commercial property managers dealing with water damage that may have led to mold, who want a single company to handle extraction, drying, and remediation under one roof.
Best for
- Providence, Warwick, Cranston, and Pawtucket homeowners who need water damage and mold handled by the same crew without coordinating separate contractors.
- Property managers and commercial building owners across Rhode Island who need a single restoration partner for water, mold, fire, and storm damage.
- Homeowners dealing with basement flooding or pipe bursts who want fast emergency response with insurance claims support.
- Buyers who value a franchise-backed operation with a local team and want the reassurance of a nationally recognized brand.
- Older coastal Rhode Island homes where humidity and water intrusion create recurring mold conditions in basements, crawl spaces, and attics.
About this company
All Dry Services of Rhode Island is a franchise location of the national All Dry brand, operating out of Providence and West Warwick. They describe themselves as locally owned and family operated. Mold is one piece of a broader restoration operation that covers water damage, fire damage, storm damage, sewage cleanup, trauma scene cleanup, and hoarder cleaning. They handle both residential and commercial properties.
On the mold side, their website describes a multi-step process: inspection, containment with plastic sheeting, HEPA air filtration and air scrubbers, removal with antimicrobial treatments, then moisture management to prevent recurrence. They advertise IICRC credentials for their technicians and claim to use thermal imaging for leak detection. They also do mold testing and provide inspection reports. Mold inspections run $250 to $900 for a whole-home assessment. They state they never use subcontractors.
The franchise has two physical locations in Rhode Island: 166 Valley Street in Providence and 175 James P. Murphy Highway in West Warwick. They advertise a 90-minute response time and 24/7 availability. Their Rhode Island contractor license is #70105278. They claim to work directly with insurance providers and help with claims documentation.
5.0 stars across 68 Google reviews is unusual for any restoration company. Every single review is 5 stars, and zero complaints have appeared in the last 18 months. That is an exceptionally clean record, though the relatively small review count means the sample size is still limited.
Services
Service area
Headquartered in Providence, RI with a second location in West Warwick, RI. They claim to serve all of Rhode Island, with specific service area pages for Providence, Warwick, Cranston, Pawtucket, Newport, and Woonsocket. Rhode Island is a small state, so statewide coverage from two locations is plausible.
Review consensus
Ed (appears to be the owner or general manager) is mentioned by name in over 25 reviews and is consistently praised for responsiveness, honesty, and keeping customers informed. Felix draws repeated praise for going above and beyond and being dedicated to the work. Oscar and Otto are named together as a demo and cleanup team that works quickly and cleanly. Dustin is praised for investigative thoroughness and empathy, particularly with a solo homeowner who appreciated being included in decision-making. Angel is highlighted as an extremely hard worker. Across the board, reviewers emphasize fast response times, clear communication, and crews that leave the site clean.
0 found across 68 total reviews at 5.0★. No negative reviews in the last 18 months. With 68 total reviews at 5.0 stars, there is no complaint data to assess. This means there are no known recurring issues, but it also means the company has not been publicly tested by a dissatisfied customer.
The review pattern is notable for its uniformity. Every review is 5 stars, and many follow a similar structure: praise for Ed by name, mention of professionalism, recommendation. Several reviewers have only one review on their Google account. This could reflect genuinely satisfied emergency customers who do not normally leave reviews, or it could indicate some degree of review solicitation. The pattern itself is not evidence of anything improper, but buyers should weigh it alongside their own experience during the estimate process.
Ed Smith (owner/manager — consistently praised for responsiveness, honesty, and communication). Felix (field technician — praised for kindness, dedication, going above and beyond). Oscar (field technician — praised for efficiency, thoroughness, and clean work). Otto (field technician — works with Oscar, praised for professionalism). Dustin (field technician — praised for investigative thoroughness and empathy). Angel (field technician — praised as extremely hard worker).
All Dry Services of Rhode Island has a spotless review record with a team that reviewers clearly know by name. Ask for Ed when scheduling your initial assessment, and request that Felix or Oscar handle the on-site work if you want the crew members reviewers mention most. Since they do both testing and remediation, get an independent mold test before agreeing to their remediation scope.
Keep in mind
- They do both mold testing and mold remediation. A company that tests for mold and then sells you the remediation has a financial incentive to find problems. Consider getting an independent mold test from a separate inspector before committing to their remediation plan.
- This is a franchise operation. The local team appears strong based on reviews, but franchise locations can vary in staffing and ownership over time. Ask who owns the local franchise and how long they have operated it.
- They claim to serve all of Rhode Island from two locations. Rhode Island is small, but confirm response time and availability for your specific area, especially if you are in Newport or Woonsocket.
- Every single review is 5 stars. While that is encouraging, a perfect record across 68 reviews can also indicate review management or a young business that has not yet faced a difficult job. Ask for references from projects similar to yours.
- Their website is heavy on marketing language and light on specifics about their mold remediation equipment or team credentials. Ask which IICRC certifications the technicians who will be on your job actually hold.