Provider profile
RestoPros of Providence
Provider snapshot
What this listing says
Providence-area homeowners dealing with water damage or basement mold who want a franchise-backed restoration crew with a perfect Google rating and same-day response.
Best for
- Homeowners in Providence, Cranston, or Warwick who need mold remediation tied to a recent water event like a pipe burst or basement flood.
- Buyers who want a single crew to handle water extraction, drying, and mold cleanup without coordinating multiple contractors.
About this company
RestoPros of Providence is a franchise location of the RestoPros brand, headquartered out of Lincoln, Rhode Island. Mold remediation is one of four services alongside water damage, fire and smoke damage, and storm damage. The company operates 24/7 and handles both residential and commercial properties across the greater Providence metro.
The website follows IICRC guidelines and describes a step-by-step water damage process that includes moisture monitoring, dehumidification, and antimicrobial treatment. For mold work, they position themselves as remediators who act after water or fire events rather than standalone mold inspectors. Nothing on the site distinguishes their mold approach from standard restoration-company remediation.
Services
Service area
Based in Lincoln, Rhode Island. Serves Coventry, Cranston, Cumberland, East Providence, Lincoln, North Kingstown, North Providence, Pawtucket, Providence, Smithfield, and Warwick. The listed area covers much of northern and central Rhode Island.
Review consensus
Sean is the most frequently named technician across the 29 reviews, praised for fast arrival times (often under an hour), clear explanations of the work, and willingness to go beyond the scope. Dan, the owner, is cited repeatedly for being responsive, honest, and personally involved in estimates and initial assessments. Justin appears in more recent reviews handling mold remediation jobs, with reviewers noting his patience in answering questions and care to minimize disruption. Multiple reviewers mention reasonable pricing without being prompted.
0 found across 29 total reviews at 5.0★. No negative reviews found in the last 18 months. With 29 total reviews at a 5.0 rating, there is no complaint data to assess.
29 reviews with a perfect 5.0 rating and no negatives is unusual. The review base skews toward single-review accounts (about a third), though several Local Guides and multi-review accounts are also represented. The company appears to be relatively new to the Providence market, which may explain the small review count and absence of complaints. Worth revisiting as the review volume grows.
Sean (technician — consistently positive, named in 15+ reviews for fast response, hard work, and clear communication). Dan (owner — consistently positive, named in 15+ reviews for responsiveness, honesty, and personal involvement). Justin (technician — positive, named in 4-5 recent reviews for mold remediation work and detailed explanations).
Ask for Sean or Justin depending on availability. With no negative reviews to flag concerns, the main thing to watch is whether the franchise model delivers the same personal service as the operation scales. Get a separate mold inspection before committing to remediation so you have an independent scope of work.
Keep in mind
- RestoPros is a franchise system founded in 2018. The Providence location runs independently, but processes, branding, and training come from the corporate model.
- They do not perform mold testing or inspection. You will need a separate inspector to confirm the scope before and after remediation.
- The service area lists 11 cities across Rhode Island. Confirm response times for locations farther from their Lincoln base.