Provider profile
Rhode Island Restoration
Provider snapshot
What this listing says
Cranston-area homeowners dealing with water damage that has led to mold, where a single company with four Rhode Island offices can handle demolition through rebuild.
Best for
- Cranston, Warwick, Wakefield, or North Providence homeowners who need mold remediation tied to water damage and want one company to handle both.
- Homeowners facing emergency water intrusion who need same-day response and follow-through into mold work if growth develops.
- Property owners dealing with mold plus asbestos or lead, since RI Restoration holds abatement licenses for all three.
- Commercial property managers who need a contractor that can go from environmental remediation through full reconstruction under one contract.
- Anyone who wants a family-owned Rhode Island company rather than a national franchise for their restoration project.
About this company
Rhode Island Restoration operates out of Cranston as a full-service restoration company with four offices across the state: Cranston, Wakefield, Warwick, and North Providence. They handle mold remediation as one piece of a broader operation that includes water damage, fire damage, asbestos and lead abatement, demolition, and full reconstruction. That single-source model means one company takes a water-damaged basement from emergency extraction through mold remediation through drywall replacement.
On the mold side, they use EPA-approved biocides rather than bleach, offer encapsulation for areas where full removal isn't feasible, and hold IICRC AMRT (Applied Microbial Remediation Technician) certification. Their website mentions HEPA air filtration on environmental projects. They do not perform mold testing or inspection, so you will need a separate testing firm.
The company started in 2002 under the names Performance Restoration and Multistate Restoration. It is family-owned, headquartered at 16 Stafford Court in Cranston. Leadership includes Shawn McAssey as President, Vinny Baccari as Operations Director, and Paul DiLorenzo as Reconstruction Director. They hold a Rhode Island general contractor license (GC #43853), carry workers' comp through Beacon Mutual, and maintain BBB A+ accreditation.
A 5.0-star average across 72 Google reviews is unusual for any restoration company. The volume is modest but the consistency is striking. Nearly every review names specific crew members and describes the work as clean and fast.
Services
Service area
Rhode Island Restoration operates from four offices: Cranston (headquarters at 16 Stafford Court), Wakefield (231 Old Tower Hill Rd), Warwick (641 Bald Hill Road), and North Providence (1417 Douglas Ave). They claim to serve cities and towns throughout the state of Rhode Island.
Review consensus
Crew professionalism and cleanliness dominate the reviews. Jose S. appears in more reviews than any other employee, frequently paired with Luigi, Joaquin, or Nate. Walter shows up in a second cluster of reviews, often alongside Keith or Don. Cameron draws praise for equipment pickup, demolition work, and project coordination. Reviewers repeatedly mention that crews explained each step, cleaned up daily, and contained dust. Mike S. and Vinny are named as project managers who guided homeowners through the process. Several reviews specifically mention remediation after ice dam damage and mold from water intrusion.
1 found across 72 total reviews at 5.0★. No 1-star or 2-star reviews exist in the data. The single 3-star review from Christine Wisher (April 2026) actually contains positive text, praising Rolando Jose S. for quick, respectful work and noting the crew reassembled her furniture. The 3-star rating contradicts the review text, making it difficult to identify any substantive complaint. No owner response was provided.
The review pattern suggests a large, well-managed crew operation. Over 20 different employees are named across 72 reviews, and the praise is consistent regardless of which crew showed up. That points to training and culture rather than one or two standout individuals. The company does not appear to respond to the single sub-4-star review, so there is no data on how they handle complaints.
Jose S. (crew lead — positive, most frequently named across reviews). Walter (crew member — positive, frequently named). Cameron/Cam (crew member — positive, named in demolition, equipment, and coordination). Luigi (crew member — positive). Nate (crew member — positive). Don (crew member — positive). Jesse/Jess (crew member — positive). Goose/Gustavo (crew member — positive). Keith (crew member — positive). Mekhai/Mekhi (crew member — positive). Joaquin (crew member — positive). Leo (crew member — positive). Louis/Luis (crew member — positive). Sean/Shawn M. (crew member — positive). Rolando (crew member — positive). Marvin (crew member — positive). Mike S. (project manager — positive). Vinny (project manager — positive). Bill (office/response team — positive). Steve (crew member — positive).
With 72 reviews and no substantive negative feedback, there is not much to warn about from the review data. Ask for Jose S. or Walter if you want the crew members who draw the most praise. The lack of any real complaints means you are relying on the company's reputation rather than a tested response to problems, so pay attention to how they handle your questions during the estimate.
Keep in mind
- They do not perform mold testing or inspection. You will need a separate company to assess the mold before remediation begins and to do clearance testing afterward.
- Their website gives inconsistent founding dates: 2002 on the FAQ page, 2004 on the North Providence page, and 2014 on the Warwick page. The FAQ is likely the most accurate since it names the prior business names.
- With only 72 reviews and a 5.0-star average, the sample size is small enough that the rating may not reflect the full range of customer experiences.
- They are a restoration company that also does mold, not a mold-focused firm. If your situation involves unusual mold species or complex indoor air quality work, ask about their specific experience with your scenario.