Provider profile
SERVPRO of Somerset County & Westmont
Provider snapshot
What this listing says
Somerset County and Johnstown-area homeowners dealing with water damage that has led to mold growth, backed by a franchise team with 24/7 emergency response and in-house construction rebuild.
Best for
- Somerset County and Johnstown-area residents who need mold remediation tied to a water damage event
- Homeowners selling a property who need mold cleared before closing, as one reviewer described
About this company
SERVPRO of Somerset County & Westmont is a restoration franchise based in Somerset, Pennsylvania, in the Laurel Highlands region. Richard and Renee Sferro own and operate the franchise, covering Somerset County and the Johnstown area. Their primary work is water damage restoration and fire cleanup, with mold remediation as a connected service.
What sets this location apart from a standalone mold company is the full damage pipeline: they handle water extraction, structural drying, mold remediation, and reconstruction under one roof. Their mold process uses containment, air scrubbers, HEPA vacuums, and antimicrobial treatments. They also do sewage cleanup, biohazard work, and contents packout with storage at their own facility.
Services
Service area
Headquartered in Somerset, Pennsylvania. Serves Somerset County and parts of Cambria County, including Johnstown, Ferndale, Kernville, Meyersdale, Geistown, Salisbury, Somerfield, Boswell, and Central City.
Review consensus
Rick, the franchise owner, gets named repeatedly for showing up personally and staying involved. Andrew Broucher praised Rick and the team for fast arrival after a pipe break at a church. Chris J. credited Rick and his technicians for mold work in a newly purchased home. Thomas Strellec described Rick arriving on a Sunday night during an ice storm after a fire. Jason, the lead technician, gets called out by Brenda for consistent courtesy and by Robert Wagner, a local realtor, who said he would refer the franchise based on Jason's work. Steve and Dave were praised by Marian F. for ceiling repair quality and cleanup.
0 found across 22 total reviews at 4.2★. No 1-star or negative reviews found in the last 18 months (0 found across 22 total reviews at 4.2 stars). The 4.2 overall rating suggests some older negative reviews exist but fall outside the 18-month window.
The review volume is low for a franchise that has been operating for several years. Most reviews are 5-star with minimal text. The few detailed reviews consistently mention fast emergency response and personal involvement from Rick. The gap between the 4.2 rating and the absence of recent negatives suggests older complaints that are no longer visible.
Rick (owner/operator — positive, named in multiple reviews for personal involvement and fast response). Jason (lead technician — positive, praised for courtesy and skill by multiple reviewers including a local realtor). Steve (technician — positive, praised for ceiling repair quality). Dave (technician — positive, praised alongside Steve for repair work).
Ask for Rick or Jason by name. This team shows up fast and the owner stays personally involved, which matters in a franchise model where quality varies by location. The low review count means you are working with limited public data, so ask for references from recent mold jobs specifically.
Keep in mind
- This is a general restoration franchise, not a mold specialist. Mold work is one service among many, so ask how often their crews handle mold-specific jobs versus water or fire projects.
- With only 22 Google reviews over several years, there is limited public feedback to draw from. The 4.2-star rating reflects a small sample.
- Their website lists 10 cities across Somerset County and Cambria County. Confirm response times for locations farther from their Somerset base.