Provider profile
EC Restoration Services
Provider snapshot
What this listing says
Philadelphia homeowners dealing with water damage or mold in older rowhomes, where EC Restoration handles both the water extraction and mold work under one roof.
Best for
- Philadelphia-area homeowners who need water damage cleanup and mold remediation handled by the same crew, especially after pipe bursts or flooding.
- Property owners who want a restoration company that also does its own mold testing and sends samples to a lab for analysis.
About this company
EC Restoration Services operates out of Philadelphia's 19124 zip code as a multi-service restoration company. Mold is one piece of what they do — water damage, fire damage, and smoke damage restoration make up the rest. They handle both mold testing and mold removal, which means the same company that tells you whether you have mold also sells you the remediation work.
The website mentions HEPA filtration, antimicrobial treatments, dehumidifiers, and moisture detectors. For smoke jobs, they reference thermal fogging and ozone treatment. Nothing here stands out as unusual for a restoration company — this is standard equipment for the category. They send samples to a lab for mold testing rather than relying on visual inspection alone, which is worth noting.
With 51 Google reviews and a perfect 5.0-star rating, EC Restoration has an unusually clean review profile. Every single review is 5 stars. That kind of uniformity is rare — most companies with 50+ reviews pick up at least a few lower ratings from scheduling hiccups or miscommunications.
Services
Service area
Headquartered in Philadelphia, PA 19124. Lists service pages for Norristown, Springfield, Bristol, Langhorne, and Newtown in Pennsylvania, plus Cherry Hill, Cinnaminson, Marlton, Morristown, and Pennsauken in New Jersey. That covers a wide radius from Philadelphia into Bucks County and across the river into South and Central New Jersey.
Review consensus
Ian Santangelo is the most frequently named person across reviews, appearing in roughly half of all detailed reviews. Reviewers consistently describe fast response times — multiple customers report same-day or next-day arrival after calling. Rich (Richard) draws praise for phone manner and on-site thoroughness. Eric and David are named for remediation work. Several reviewers mention clear explanations of what needed to be done and why. Insurance claim assistance comes up in multiple reviews. A public adjuster account (21st Century Public Adjusters) reports referring multiple homeowners to EC Restoration over the past year.
0 found across 51 total reviews at 5.0★. No negative reviews exist in the recent window. With 51 total reviews at 5.0 stars, there are zero 1-star, 2-star, or 3-star reviews to evaluate.
A perfect 5.0 across 51 reviews with zero negatives is notable. One review (Paula, April 2024) references "Knapp painting" rather than EC Restoration, suggesting it may have been posted to the wrong business profile. One reviewer (sheryl santangelo) shares a surname with Ian Santangelo, who is named as a key team member in dozens of other reviews.
Ian Santangelo (team lead / primary contact — praised in 20+ reviews for responsiveness and communication). Rich / Richard (co-owner or senior role — praised for professionalism and thoroughness). Eric (remediation technician — praised by Regina Munch and Joseph Schickling). David (restoration technician — praised by Joseph Schickling for basement restoration work).
If you hire EC Restoration, ask for Ian — he is the person reviewers credit most for communication and follow-through. Get an independent mold test before agreeing to remediation, since they do both testing and removal. The lack of any negative reviews means you are relying entirely on positive signals to judge this company.
Keep in mind
- EC Restoration does both mold testing and mold remediation. The same company that diagnoses your mold problem also profits from fixing it. Consider getting an independent test to confirm their findings before committing to remediation.
- A perfect 5.0 rating across 51 reviews is statistically unusual. There are no negative reviews to evaluate, which means you cannot see how this company handles dissatisfied customers.
- Listed office hours are Monday through Thursday, 9 AM to 7 PM — but the website and reviews both claim 24/7 emergency availability. Clarify after-hours response expectations before you need them.
- The service area spans Philadelphia, multiple Bucks County towns, and five New Jersey communities stretching from Cherry Hill to Morristown. That covers a wide geographic range for a single-location company.