Provider profile
Reynolds Restoration Services
Provider snapshot
What this listing says
Harrisburg-area homeowners and commercial property managers who need mold remediation from an independent, multi-office restoration company with 24/7 emergency response across Central PA, Philadelphia, and Baltimore.
Best for
- Homeowners in Harrisburg, Camp Hill, Hershey, or Lancaster dealing with mold after a water loss who want one company to handle remediation and rebuild
- Commercial property managers and school districts across the Mid-Atlantic needing institutional-scale mold work with insurance claims experience
- Anyone in the Philadelphia or Baltimore metro areas who wants an independent restoration company rather than a national franchise
- Property owners facing a mold emergency who need same-day or next-day response with 24/7 availability
- Condo associations or multi-building operations that need a single vendor across multiple properties in PA, MD, or NJ
About this company
Reynolds Restoration Services is an independently owned restoration company headquartered in Harrisburg, PA. Mold remediation is one piece of a broader operation that covers water damage, fire damage, storm damage, odor removal, and full reconstruction. They run three offices — Harrisburg, King of Prussia, and Elkridge, MD — and handle both residential and commercial work, including schools, healthcare systems, and government buildings.
What stands out is the scope. Reynolds keeps reconstruction in-house, so the same company that remediates your mold can also rebuild the drywall and flooring afterward. Their mold page mentions HEPA filtration and eco-friendly industrial-strength fungicides. They claim 90-minute emergency response for mold, and their 24/7 line routes to actual staff — Shari Wharton, their office manager, is named repeatedly in reviews for scheduling speed.
Founder Anthony Worrall started the company in 2005 after helping his parents navigate a home fire restoration. It operated as a division of Reynolds Construction until 2020, when Worrall purchased it outright. The construction roots show: they list carpenters, electricians, plumbers, drywallers, and painters on staff. They also offer consulting services to insurance adjusters, which signals familiarity with the claims process.
Their 4.5-star rating across 61 Google reviews is solid, and the absence of any negative reviews in the last 18 months is uncommon for a company this size. Most reviews describe water damage and fire restoration work rather than mold specifically, but the crew names and operational patterns carry across service lines.
Services
Service area
Reynolds operates from three offices: Harrisburg (corporate headquarters at 6195 Allentown Blvd), King of Prussia (serving the Philadelphia and South Jersey metro), and Elkridge, MD (serving Baltimore, DC, and northern Virginia). Residential coverage spans Pennsylvania, Maryland, New Jersey, Delaware, and Virginia with specific city pages for locations including Lancaster, Mechanicsburg, Hershey, West Chester, York, Columbia, Ellicott City, Cherry Hill, Wilmington, Arlington, and Fairfax. Commercial restoration is offered nationally through a partner network.
Review consensus
Nate draws the most praise across reviews, appearing in at least six for water damage and mold work — reviewers call him communicative and detail-oriented. Todd appears in multiple reviews for fire cleanup and mold remediation, often paired with Lupe on field crews. Shari Wharton, the office manager, is singled out repeatedly for fast scheduling and personal support during stressful situations. Michael Boyle earned a 'sensational' review for completing a four-day job in one day. Tom Polliard was praised for his 40+ years of experience guiding a complex tree-damage restoration. Reviewers consistently highlight same-day response, clear communication throughout projects, and crews that leave sites cleaner than expected.
0 found across 61 total reviews at 4.5★. No 1-star reviews exist in the current 61-review history. No negative reviews of any kind appeared within the last 18 months. One 5-star review (L M, September 2021) contains mixed feedback — the reviewer gave five stars only for the foreman Joe but would have rated the overall company experience at two stars, citing a basement flood restoration that started in January 2021 with unspecified frustrations beyond the field crew.
The review pattern reveals a company where field crews earn individual loyalty. Reviewers name specific technicians far more often than they name the company — Nate, Todd, Shari, and Jeffrey Spencer each appear across multiple years of reviews. This suggests low turnover in key positions and a culture where crews build relationships with homeowners during multi-day projects. The Spanish-language review from Luis Alberto Becerra suarez indicates the company serves Spanish-speaking clients, though the website's Spanish toggle is the only other evidence of bilingual capability.
Nate (field technician — consistently praised for attention to detail and communication across mold and water jobs), Todd (field technician — praised for cleanup quality and crew leadership), Shari Wharton (office manager — praised for scheduling speed and personal support), Lupe (field technician — praised for respectful on-site work), Michael Boyle (field technician — praised for speed and quality), Steve/Steven (assessor — praised for quick estimates and scheduling updates), Tom Polliard (field technician — praised for 40+ years experience and communication), Kevin (project manager — praised for oversight), Wesley (project support — praised for attention to detail), Anthony/Anthony Williams (field technician — praised for efficiency and communication), Scott (adjuster/coordinator — praised for communication), Jeffrey Spencer (field technician — praised for detail and responsiveness), Joe Easton (foreman — praised for workmanship), Mike (installer — praised for detail work), Brad (field technician — praised), Brian S (field technician — praised for roof work), Andrew (field technician — praised for quality results), Andy Dresher (field contact — praised for going above expectations), Edin (field technician — praised for timeliness and communication), Vlad (field technician — praised)
Reynolds has an unusually clean review record for a restoration company with 61 reviews. The named staff appearing across multiple years suggests stable crews, which matters when someone is in your house for days. Ask for Nate or Todd if your project involves mold — both show up in mold-specific reviews — and expect Shari to handle your scheduling.
Keep in mind
- Reynolds is a full-service restoration company, not a mold specialist. Mold remediation is one of many service lines, and most of their review history covers water and fire damage work.
- Their service area spans three states from three offices. If your property is far from Harrisburg, King of Prussia, or Elkridge, confirm response time for your specific location before committing.
- They do not perform mold testing or inspection. You will need a separate company for pre- and post-remediation testing, which actually removes the conflict of interest that arises when the same company tests and remediates.
- The 90-minute emergency response claim on their website applies to their service area broadly — ask whether that applies to your specific zip code.
- Most reviewers describe residential water damage projects. If you need mold-specific work, ask about the crew's mold remediation frequency and what mold-specific equipment they bring.