Provider profile
PuroClean of Harrisburg
Provider snapshot
What this listing says
Harrisburg-area homeowners dealing with water damage or mold after a pipe burst or basement flood who want a PuroClean franchise team led by owner Hunter Jones with same-day response.
Best for
- Harrisburg and Dauphin County homeowners who need water damage dried and mold removed from the same event, handled by one crew.
- Homeowners whose insurance agent referred them to a restoration company and want a franchise with standardized pricing.
- Commercial property managers who need after-hours emergency response for water or fire damage.
- Anyone dealing with a post-flood mold situation who values a small, named crew they can reach directly.
About this company
PuroClean of Harrisburg is a franchise location on Jonestown Road, owned by Hunter Jones. Mold remediation is one of four core services alongside water damage, fire and smoke restoration, and biohazard cleanup. They handle both residential and commercial properties.
Their website mentions IICRC training and EPA Lead-Safe status. Equipment-wise, they reference dehumidifiers, high-velocity fans, HEPA air scrubbers, thermal foggers, hydroxyl generators, and a specialty hardwood floor drying panel system. They also do contents pack-outs, meaning they'll inventory and remove your belongings for off-site cleaning during restoration work.
As a PuroClean franchise, the pricing follows the national brand's industry-standard systems (Xactimate or similar). Hunter Jones positions the operation as community-rooted, referencing local school support. The team is small and consistent: Sean O'Holleran, Jaret Hulse, and Dara show up across reviews spanning more than two years.
4.9 stars across 32 Google reviews with zero negatives in the last 18 months. That's a small sample, but the consistency is notable: every single review is 5 stars. For a restoration company that deals with stressed-out homeowners mid-crisis, that kind of uniformity is uncommon.
Services
Service area
Based at 6020 Jonestown Road in Harrisburg, PA 17112. The website does not list specific service area cities or counties, noting only that service areas are not yet configured. Reviews reference properties in the Harrisburg metro area.
Review consensus
Sean O'Holleran dominates the reviews. He gets named in at least 15 of 32 reviews for explaining processes clearly, being friendly, and arriving fast. Jaret Hulse draws praise for same-day estimates and hands-on remediation work, named in roughly 10 reviews. Dara gets mentioned alongside Sean and Jaret for punctual, courteous work. Multiple reviewers specifically praise the communication: moisture readings explained, chemical safety discussed (including pet safety), and next steps laid out before work begins. Several insurance-referred customers note the process went smoothly.
0 found across 32 total reviews at 4.9★. No 1-star or negative reviews found in the last 18 months. (0 found across 32 total reviews at 4.9 stars)
The review pattern reveals a small, tight crew where Sean O'Holleran handles most customer-facing interactions, from initial inspections to active remediation. Some reviews read like they came after a sales visit rather than completed work (Sean stopped by to explain services, reviewer was impressed). This is common in restoration franchises building referral networks, but it inflates the review count relative to actual completed jobs.
Sean O'Holleran (technician/inspector — positive across 15+ reviews for communication, friendliness, and process explanation). Jaret Hulse (technician/team lead — positive across 10+ reviews for same-day response, mold and water damage remediation work). Dara (technician — positive in 2 reviews for patience and quality work alongside Sean). Chris (technician — positive in 1 review for going above and beyond on-site).
Ask for Sean or Jaret by name when you call. Sean is the primary customer-facing tech and will walk you through the process in detail. Watch for whether your situation involves actual remediation work or just an inspection and sales pitch, since several reviews appear to follow introductory visits rather than completed jobs. Get the scope of work and pricing in writing before they start.
Keep in mind
- This is a PuroClean franchise, not an independent company. Pricing follows the national brand's systems, which means less room to negotiate but more consistency across jobs.
- 32 Google reviews is a thin track record. The company has been operating since at least early 2023 based on review dates, but you're trusting a relatively new local operation.
- Mold remediation is one of four services, not their sole focus. If you need a mold-only specialist, this is a generalist restoration company that also does mold work.
- The website lists no specific service area cities or counties. Ask exactly which parts of the Harrisburg metro they cover before booking.