Provider profile
Advanced Disaster Recovery Inc.
Provider snapshot
What this listing says
Harrisburg-area homeowners dealing with water damage that has turned into mold, who want one company to handle extraction, remediation, and full reconstruction under a single contract.
Best for
- Homeowners in Dauphin, Cumberland, York, or Lancaster counties who need water damage and mold handled by the same company without coordinating multiple contractors.
- Insurance-referred jobs where someone needs a single point of contact for extraction, drying, remediation, and reconstruction -- they handle insurance paperwork directly.
- Owners of pre-1980s homes in Central PA who may encounter asbestos during mold or water damage work and need a company that coordinates regulatory-compliant abatement.
- Attic mold situations where diagnostic-first remediation (moisture mapping before demolition) could avoid unnecessary ceiling teardown.
- Emergency water damage in the greater Harrisburg area where 30-60 minute response time matters.
About this company
Advanced DRI is a restoration company based in Harrisburg, PA that handles fire, water, and mold damage across nine counties in Central Pennsylvania. Mold work is one piece of a broader restoration operation -- they follow water damage through to mold remediation and full structural rebuild, keeping the entire job under one roof. They operate from 330 East Park Drive in the 17111 zip code and have been in business since 2008.
What stands out is the end-to-end scope. Their published case studies show attic mold remediation using FLIR thermal imaging and Tramex moisture meters to map damage before cutting anything, and basement reconstructions that run from water extraction through drywall, flooring, and trim. They coordinate asbestos abatement when older flooring gets disturbed during water or mold work -- a real differentiator for pre-1980s homes common in the Harrisburg and Lancaster corridor. They use HEPA air scrubbers for containment and commercial dehumidifiers rated at 150+ pints per day.
The company has operated under at least two prior names. Older reviews reference "Mellon Certified Restoration" and "BMS CAT," and the current branding is Advanced DRI, part of the Advanced DRI network. This rebrand history means the 70-review Google profile spans multiple eras of the business with different staff and possibly different ownership structures.
The 4.4-star rating on 70 reviews puts them below the 4.5 threshold that signals consistent execution. The review volume is modest for a company claiming nine-county coverage, and the bulk of positive reviews date from 2020-2021 under the Mellon name.
Services
Service area
Headquartered at 330 East Park Drive, Harrisburg, PA 17111. They claim coverage across nine Pennsylvania counties: Dauphin, Perry, Cumberland, York, Lancaster, Lebanon, Schuylkill, Northumberland, and Snyder. Case studies show completed projects in Harrisburg, Goldsboro (York County), Elizabethtown (Lancaster County), and Lancaster. The nine-county claim is broad for a single office -- confirm response times for locations outside Dauphin, Cumberland, and York counties.
Review consensus
Shirl (also spelled Sheril, Sheryl, Chirl by reviewers) is by far the most-named employee, appearing in roughly 25 positive reviews spanning 2020-2021. Reviewers describe her as a "workaholic" who sets high standards and keeps homeowners informed. Wayne appears alongside Shirl in most of those same reviews as a reliable partner on water damage mitigation jobs. Cheryl and Jeff draw praise for drywall and painting work. More recently, Jeremy and Shawn are named in a 2025 review for keeping the homeowner informed and working around their schedule. Jane Teuber (2026) praised how the team handled insurance communication after basement water damage.
2 found across 70 total reviews at 4.4 stars. Becky Hoover (December 2024, 4 reviews on her account) describes threatening communication about payments, a disconnected team that did not coordinate internally, and a crew that asked her for spare floor pieces because they arrived without correct supplies. She was referred by her insurance company and calls it the worst experience of her life. The second recent 1-star review from Sharon Hill (April 2026) has no text, making it impossible to assess. Neither review received an owner response.
This Google listing has gone through at least three brand identities. Reviews from 2019-2021 reference "Mellon" and name Shirl and Wayne consistently. Reviews from 2024 reference "BMS CAT." The current website uses "Advanced DRI" and "Harrisburg Restoration" branding. The owner has not responded to a single recent negative review (0% response rate), which contrasts with the volume of positive reviews from the Mellon era. It is unclear whether the staff praised in older reviews still work for the current operation.
Shirl (mitigation technician -- consistently praised across 25+ reviews for thoroughness, communication, and work ethic), Wayne (mitigation technician -- praised alongside Shirl in 15+ reviews for professionalism and timeliness), Jeremy (crew member -- praised for communication in 2025 review), Shawn (crew member -- praised for communication in 2025 review), Cheryl (restoration technician -- praised for drywall/painting work and friendliness), Jeff (restoration technician -- praised for drywall work), Tyrone (demolition/cleanup -- praised for cleanliness), Reggie (repair technician -- praised alongside Mark), Mark (repair technician -- praised for ceiling repair speed), Matt Vincent (estimator/project manager -- praised for timely estimates and going above and beyond), Eli Brougher (craftsman -- praised for drywall and trim craftsmanship), Kevin (repair technician -- praised for assessment accuracy and follow-through), Carrie (restoration technician -- praised for going beyond expectations), Jade (technician -- praised for teamwork with Shirl), Chris (technician -- praised for water mitigation), Sean (team lead -- praised for on-time arrival and process explanation)
If you are in the Harrisburg area and need water-to-mold pipeline work, ask whether Shirl and Wayne are still on staff -- they drove the strong reputation reflected in older reviews. Get the payment terms and communication plan in writing before work starts, given the one detailed complaint about threatening payment practices. And because they test and remediate mold themselves, bring your own independent test results to the table.
Keep in mind
- They do both mold testing and mold remediation. This is a conflict of interest -- the company that finds the mold also profits from removing it. Get an independent inspection or ask for a third-party test before committing to remediation work.
- The business has operated under multiple names (Mellon Certified Restoration, BMS CAT, now Advanced DRI). Most positive reviews reference the earlier Mellon name and staff from 2020-2021. The current operation may have different personnel.
- The owner has not responded to either recent negative review. Zero percent response rate on complaints is a signal worth noting.
- They claim a nine-county service area stretching from Schuylkill to York to Snyder counties. That is a large geography for a single-office operation. Confirm actual response times for locations far from Harrisburg.
- Their website lists a 4.9-star rating and claims "hundreds of satisfied customers," but their Google profile shows 4.4 stars on 70 reviews. The gap between marketing claims and actual numbers is significant.