Provider profile
Advanced Disaster Recovery Inc.
Provider snapshot
What this listing says
Harrisburg-area homeowners and commercial property managers dealing with water damage, fire, or mold who want a single IICRC firm to handle mitigation through reconstruction across central Pennsylvania.
Best for
- Harrisburg, Lancaster, York, and Carlisle homeowners who need mold remediation tied to water damage and want one company to handle the full job from drying through drywall replacement.
- Commercial property managers — healthcare, hospitality, education, government — who need a restoration firm that understands compliance requirements and can work after hours.
- Homeowners with insurance claims who want a company that documents damage, communicates with adjusters, and bills the carrier directly.
- Property owners dealing with mold discovered during a real estate transaction who need fast remediation with third-party clearance documentation.
About this company
Advanced Disaster Recovery Inc. is a multi-state restoration company headquartered in Harrisburg, PA, with 11 offices across New York, New Jersey, Pennsylvania, and Connecticut. Mold is one piece of a much larger operation. Their primary identity is disaster restoration — water damage, fire, and storm work — with mold remediation folded into that umbrella. They do both mold testing and remediation, so they have a financial interest in finding problems they can then fix.
On the mold side, they use infrared cameras and moisture meters for inspection, set up negative air pressure containment with HEPA filtration during removal, apply antimicrobial treatments, and send samples to third-party labs for post-remediation clearance testing. Their technicians hold IICRC AMRT (Applied Microbial Remediation Technician) credentials. The distinguishing factor is scale: they can handle the full lifecycle from emergency water extraction through structural drying, mold removal, and reconstruction with in-house crews. They also offer 0% financing through Enhancify for jobs up to $200,000.
The company started in 2000 as Hudson Valley DKI in New York. In 2020 they rebranded to Advanced Disaster Recovery and merged with A. Molly Company. From 2021 through 2024 they acquired AstroCare Fire and Water Restoration, Service1st Restoration (bringing them into Pennsylvania), First General Services of Hartford, Branch Restoration, Zott Construction, and Tri-State Contents. That acquisition history means your local crew may have originally worked for a different company under a different name.
At 4.7 stars across 183 Google reviews, the rating is solid. The volume of five-star reviews praising specific crew members by name — particularly Miguel for finish work and Shawn for mitigation oversight — suggests the field teams perform well. The complaints that do exist center on pricing transparency and project management coordination, not workmanship.
Services
Service area
Headquartered in Harrisburg, PA at 330 East Park Drive. The Pennsylvania offices in Harrisburg, Allentown, and Peckville cover the Capital Region, Lehigh Valley, and Northeast PA — including Lancaster, York, Carlisle, Hershey, and Scranton. The company also operates offices in New York (New Hampton, Kingston, Stormville, NYC), New Jersey (Fairfield, East Hanover, Toms River), and Connecticut (Marlborough). With 11 total offices across four states, the service area is very large — confirm that a local crew covers your specific address.
Review consensus
Miguel gets the most specific praise — five separate reviewers name him for drywall repair, painting, and kitchen restoration work, describing him as detail-oriented and skilled at making repairs invisible. Shawn (also spelled Shawna) and Sean are repeatedly named for water mitigation work, praised for daily check-ins and communication with insurance adjusters. Jason draws praise as a project manager who kept homeowners informed and resolved post-project issues. Brandon is named for taking charge of mitigation on larger jobs. Janet is praised for explaining processes clearly during sewage cleanups. Several reviewers mention fast response times and crews who worked around tenant or business schedules.
6 found across 183 total reviews at 4.7★. Pricing is the loudest complaint. Jeff Wright reported a final price more than double his original estimate, with baseboards hauled away without his knowledge. The owner responded that pricing follows insurance industry standards but acknowledged scope can shift during work. Bryant Taylor received a $2,000 quote just to paint over water stains before the inspection was even finished, then a revised $3,400 bill after a follow-up attic inspection. The owner's response explained a line-item misunderstanding but did not address the core concern about receiving a quote before inspection completion. Nick Betz posted the most detailed complaint, naming project manager Jeff specifically. He described missed deadlines, 1-2 week communication gaps, confusion from subcontractor coordination, and lost wages from duplicate site visits. The owner gave a substantive response, apologized, and offered a direct phone number for Angelo to discuss further. Pepe Renteria and Jose Renteria Aguilera posted on the same day with similarly brief complaints about poor work, with Jose referencing the company's former name (Restoration 1st). Both received short template-style responses directing them to call the office. Tina left a one-star review with no specific complaint.
The complaints split along a clear line: field crews get strong praise, but office-side coordination and pricing communication draw fire. This pattern fits a company that has grown fast through acquisitions — the hands-on restoration work is solid, but the project management and estimating layer has gaps. Owner responses vary in quality: Nick Betz's complaint got a detailed, personalized reply with a direct contact name, while the Renteria reviews got nearly identical two-sentence templates. That inconsistency suggests the response quality depends on which office or manager handles the review.
Miguel (restoration/drywall/paint — praised by 5 reviewers for detail and craftsmanship). Shawn/Shawna Bucher (mitigation supervisor — praised for communication and daily check-ins). Sean (mitigation/mold restoration — praised for attentiveness and professionalism). Jason (project manager — praised for keeping homeowners informed). Brandon (mitigation lead — praised for taking charge on larger jobs). Janet (coordinator — praised for clear process explanations). David (bathroom reconstruction — praised for attention to detail). Isiah (support — praised for professionalism). Carrie Ann (support — praised for kindness). Shirl (smoke/soot damage crew — praised for diligent work). Tom (cleanup — praised). Stephanie (cleanup/painting — praised). Rich (flooring — praised). AJ (mitigation — praised). Kevin (mitigation — praised). Jeremy (mitigation — praised). Jeff (project manager — criticized by Nick Betz for missed deadlines and poor communication). Angelo (referenced in owner response as point of contact for escalations).
The field crews here earn their reviews — ask for Miguel if you need drywall or finish work after remediation, and Shawn or Sean for the mitigation phase. Get everything in writing before work starts: a fixed scope, a not-to-exceed price, and a clear escalation process if the scope changes. If your project involves reconstruction and subcontractors, pin down who your project manager will be and insist on weekly updates.
Keep in mind
- They do both mold testing and mold remediation. That means they have a financial incentive to find mold and then charge to remove it. Consider getting an independent mold inspection before committing to their remediation scope.
- Multiple reviewers flagged pricing surprises. One reviewer reported a final bill more than double the original estimate. Get a written estimate with a clear scope before work begins, and ask what triggers a price change.
- This is a growth-by-acquisition company that has absorbed at least six other firms since 2020. Your local crew may operate differently than another office. Ask who specifically will manage your project and how communication will work.
- Their four-state service area is enormous. The Harrisburg office is local, but confirm your specific address falls within the radius of a nearby crew to ensure the 90-minute response time applies to you.
- One detailed negative review described a project manager named Jeff who went 1-2 weeks without communication and mismanaged subcontractor coordination. If your project involves reconstruction, ask who your project manager will be and how often you will receive updates.