Provider profile
C.A.R.E. Property Services
Provider snapshot
What this listing says
Hanover-area homeowners dealing with water damage that led to mold growth, since C.A.R.E. handles extraction, drying, and mold removal under one roof with 24/7 emergency response.
Best for
- Homeowners in Hanover, York, McSherrystown, or Abbottstown who need mold removal after water damage.
- Situations where water extraction and mold work need to happen under one company to simplify insurance claims.
About this company
C.A.R.E. Property Services is a multi-trade restoration company in Hanover, Pennsylvania that treats mold as one part of a broader property damage workflow. They handle water mitigation, mold testing, mold removal, fire restoration, concrete leveling, energy audits, environmental cleanup, and remodeling. Their Google category is water damage restoration, and most of their reviews reference water damage or concrete work rather than standalone mold jobs.
The mold-specific differentiator here is the water-to-mold pipeline. When a burst pipe or basement flood creates conditions for mold growth, C.A.R.E. can handle extraction, drying, testing, and remediation without handing you off to a second company. They offer 24/7 emergency response and work with insurance companies directly. The website lists mold treatment, mold testing, and location-specific removal (bathroom, basement, attic, black mold) as distinct services.
Founded in 2010 by two partners — one with executive management experience at a top-60 US homebuilder, the other with 30 years of construction experience. They hold contractor licenses in Pennsylvania (PA075828), Delaware, and Maryland, and have won Peak Achievement Awards for restoration work in 2021 and 2022. They are BPI accredited and BBB listed.
Services
Service area
Headquartered in Hanover, Pennsylvania. The website lists mold services covering York, Hanover, McSherrystown, Abbottstown, Littlestown, Spring Grove, New Oxford, Glenville, Codorus, and Lineboro. They hold contractor licenses in PA, DE, and MD, and claim to serve South Central PA, Maryland, and Delaware — a broad footprint from one office.
Review consensus
Reviewers consistently name specific staff. Duane and Steve get repeated praise for concrete leveling work — described as punctual, knowledgeable, and precise. Jim draws strong reviews for mold and water damage work, with one reviewer calling him "delightful, informative, and honest." Trish and Debbie handle office coordination and get called out for keeping customers updated through text and email with photos. Brian appears in multiple older water damage reviews for fast emergency response, including a 20-minute arrival for a flooded basement. Several reviewers mention the company working patiently with insurance situations.
0 found across 63 total reviews at 4.7★. No 1-star or negative reviews found in the last 18 months. The review record across all 63 reviews at 4.7 stars shows no recent complaints to analyze.
C.A.R.E. operates as a broad-scope property services company where individual crew members build repeat relationships. The same names — Duane, Steve, Jim, Brian, Trish — appear across years of reviews. This suggests low staff turnover and consistent service delivery, though the review volume is modest at 63 total.
Duane (concrete leveling technician — praised in multiple reviews for punctuality and precision). Steve / Steve Amodei (concrete leveling technician — praised alongside Duane, noted for taking pride in his work). Jim (field technician, mold and water damage — praised for honesty, knowledge, and going above and beyond). Trish (office coordinator — praised for communication and follow-up in multiple reviews). Debbie (office coordination — praised for keeping customers in the loop). Brian / Bryan (water damage technician — praised for fast response and treating customers like family). Mike (energy audit technician — praised for being helpful and informative). Josh (weatherization foreman — praised for punctuality and high work standards). Dave (water damage technician — praised alongside Brian). Jordan (water damage technician — praised for emergency response). Tom (cleanup crew — praised for doing cleanup properly). Jayson (initial phone contact — praised for responsiveness). Neal (bathroom work — praised for quality). Devin, Jose (concrete team — praised for work quality).
C.A.R.E. has a clean recent review record and a stable roster of named staff who show up repeatedly in positive reviews. Ask for Jim specifically if your job involves mold or water damage. Get an independent mold test before agreeing to their remediation scope, since they do both testing and remediation.
Keep in mind
- C.A.R.E. does both mold testing and mold remediation. A company that tests for mold and then sells you the remediation has a financial incentive to find problems. Consider getting an independent test from a separate inspector before committing to their remediation scope.
- Mold is one of eight service lines here, not the primary focus. Most Google reviews mention concrete leveling or water damage, not mold-specific work.
- They claim coverage across South Central PA, Maryland, and Delaware. That is a wide territory from a single Hanover office — confirm response times for locations far from their base.