Provider profile

Absolute LLC

Greensburg, PA / 4.9 rating / 57 reviews / Water damage restoration service

AL

Provider snapshot

What this listing says

Greensburg and Westmoreland County homeowners dealing with water or mold damage who want a single contractor to handle cleanup through rebuild, with 24/7 emergency response.

Full-service restorationIn-house mold testingSewage cleanupFinancing available
Base location Greensburg, PA
Provider type Restoration company
Public reviews 4.9 from 57 reviews

Best for

  • Homeowners in Greensburg, Latrobe, Ligonier, or Irwin who need emergency water extraction and dryout with same-day response.
  • Property owners who want one company to handle everything from mold removal through drywall rebuild, avoiding multiple contractor handoffs.
  • Families dealing with sewage backups or fire damage who need a company that also handles contents cleaning and inventory for insurance claims.
  • Commercial property managers in the Greater Pittsburgh area who need after-hours emergency restoration with insurance process coordination.

About this company

Absolute Restoration is a full-service restoration company based in Greensburg, Pennsylvania, serving Westmoreland, Allegheny, Washington, and Indiana counties. Their primary identity is water and fire damage restoration, but they also handle mold remediation, sewage cleanup, and construction rebuild. Dan Colcombe owns the company and is frequently named in reviews as being personally involved in estimates and project oversight.

They hold IICRC certification with Applied Microbial Remediation (AMR) technicians on staff, which means their mold work follows industry remediation standards. They advertise a 30-minute response commitment and 24/7 availability. One genuinely unusual offering: they handle the full cycle from emergency mitigation through construction rebuild, so homeowners avoid coordinating separate contractors. They also offer financing through Synchrony, which is uncommon for restoration companies in this market.

The company operates under PA contractor license #114217 and has been active in the Greensburg area since at least 2020 based on review history. Dan Colcombe's LinkedIn is linked from their website, and the company maintains a visible local presence including a comedic video series about water damage.

57 Google reviews at 4.9 stars is a strong rating for a restoration company in a mid-sized market. Every single review with text is positive, and multiple reviewers are Local Guides with established review histories. That consistency across six years of reviews is unusual.

Services

Mold remediationmold testingwater damage restorationwater extractionfire damage restorationsmoke and odor removalsewage cleanupconstruction and rebuildcontents cleaningcontents restorationasbestos abatement

Service area

Headquartered in Greensburg, Pennsylvania (Westmoreland County). Serves Westmoreland, Allegheny, Washington, and Indiana counties, including the Greater Pittsburgh area. Specific cities listed on their website include Latrobe, Ligonier, Youngwood, Irwin, Jeannette, Adamsburg, Crabtree, Harrison City, and North Huntingdon. Review evidence confirms work in Donora, Jeannette, Ligonier, and Pittsburgh.

Review consensus

What reviewers praise

Dan Colcombe is named more than any other staff member. Reviewers consistently describe him as personally involved, responsive, and transparent about costs. Greg Cummins is praised as a capable job foreman who goes beyond expectations on cleanup work. Tim earns mentions for being knowledgeable and detailed in explaining processes. Multiple reviewers highlight the company's speed: arriving the same day, often within hours, including on weekends and Sundays. Several reviewers note the team helped navigate insurance claims and worked directly with adjusters. Commercial clients and referral partners also praise the company, with at least one contractor (HomeTeam Renovation) noting a positive asbestos abatement partnership.

What low reviews reveal

0 found across 57 total reviews at 4.9★. No negative reviews found in the last 18 months. The only available data point is that across 57 total reviews at 4.9 stars, not a single reviewer has left a rating below 4 stars in the recent window. This makes it impossible to assess how the company handles dissatisfied customers.

Pattern worth noting

The review history reveals a company where the owner, Dan, is personally embedded in day-to-day operations. He shows up at estimates, returns for adjuster meetings, and is named by reviewers spanning six years. This is a small-company dynamic where the owner's involvement drives the customer experience. The risk is scalability: as the service area and project volume grow, that personal touch may thin out. Multiple reviewers also mention being referred by insurance agents or other contractors, suggesting a strong referral network rather than heavy marketing.

Named staff

Dan Colcombe (owner — consistently praised for responsiveness, honesty, and personal involvement). Greg Cummins (foreman — praised for cleanup quality and going above expectations). Tim (technician — praised for knowledge and detailed explanations). Patrick (technician — praised for persistence on a mold rebuild despite obstacles). Maria (crew member — praised for cleaning quality). Matt (crew member — praised for basement sanitization work). Jamie (staff — praised for urgency and walking customers through options). Ron (crew member — praised for water remediation work). Josh (crew member — praised for flood response). Billy (crew member — praised for flood response). Brett (crew member — praised for flood response). Ryan (staff — praised for friendly initial call handling). Gabby (crew member — praised for cleanup work). Colleen (crew member — praised for cleanup work).

Bottom line

Absolute Restoration's track record across 57 reviews is unusually clean. Ask for Dan by name if you want the owner involved in your estimate. Since they handle both testing and remediation for mold, bring an independent test result or ask them to explain how they separate those two decisions internally.

Keep in mind

  • Absolute does both mold testing and mold remediation. That means the same company telling you whether you have a problem is also the one billing you to fix it. Consider getting an independent mold test before committing to their remediation work.
  • Their claimed service area spans four counties plus the Greater Pittsburgh area. Response times will vary significantly depending on how far you are from Greensburg. Confirm estimated arrival time for your specific location.
  • They offer financing through Synchrony, which means restoration costs may be significant. Get a written estimate and understand the financing terms before work begins.
  • With zero negative reviews in the last 18 months, there is very little complaint data to evaluate. A 4.9-star rating with 57 reviews is strong, but the absence of criticism makes it harder to assess how they handle problems.