Provider profile

Zehr Restorations

Erie, PA / 5 rating / 21 reviews / Water damage restoration service

ZR

Provider snapshot

What this listing says

Erie and Crawford County homeowners dealing with water damage or mold who want a restoration company that handles insurance claims and rebuilds under one roof.

Insurance coordination24/7 emergency responseRebuild and reconstruction
Base location Erie, PA
Provider type Restoration company
Public reviews 5 from 21 reviews

Best for

  • Homeowners in Erie or Crawford County who need mold remediation as part of a larger water damage or storm damage recovery.
  • Property owners who want one company to handle the full sequence — from emergency water extraction through mold cleanup to structural rebuild.
  • Insurance claimants who want a restoration company that coordinates directly with their carrier and handles claims documentation.

About this company

Zehr Restorations is a full-service restoration company based in Erie, PA, with a second office in Meadville. They handle everything from water extraction and mold remediation to fire damage, storm damage, biohazard cleanup, asbestos work, and full reconstruction. Their primary identity is as a damage restoration outfit — mold is one service among many, not their sole focus.

What stands out is the end-to-end scope. They do the emergency response, the remediation, and the rebuild, plus they coordinate directly with insurance carriers to manage claims paperwork. Their mold remediation page references HEPA filtration, negative air machines, containment barriers, and antimicrobial treatments. They also handle asbestos and sewage cleanup, which most mold-only companies do not. The company is IICRC-affiliated and BBB-accredited.

The company is co-owned by Evan Lagace and Holly Lagace. Evan runs field operations and brings over 15 years of leadership experience; he also co-owns Panos Restaurant, a long-running Erie establishment. Holly handles business development and previously worked in disaster recovery in Atlanta. Jacob Cramer serves as project manager and came up through carpentry and residential construction.

Services

Mold inspectionmold remediationwater damage restorationfire and smoke damage restorationstorm damage restorationbiohazard cleanupsewage cleanupasbestos remediationrebuild and reconstructioncommercial restorationinsurance claims coordination

Service area

Headquartered in Erie, PA with a second office in Meadville, PA. They list 10 service area cities across northwestern Pennsylvania: Erie, Meadville, Greenville, Warren, Hermitage, Grove City, Oil City, Franklin, Mercer, and Titusville. This covers Erie and Crawford Counties and reaches into Mercer and Warren Counties.

Review consensus

What reviewers praise

Evan Lagace is the most frequently named staff member, praised for fast personal response — one reviewer noted he arrived within 30 minutes of a basement flood. Trey gets repeated mentions for hands-on work ethic and care with belongings. Jacob Cramer is praised for clear communication and construction expertise. Multiple reviewers highlight same-day response and thorough insurance documentation. Ryan D. specifically thanked the team for providing all documentation needed for claims.

What low reviews reveal

0 found across 21 total reviews at 5.0★. No negative reviews to report. All 21 reviews are 5-star ratings.

Pattern worth noting

A perfect 5.0 across 21 reviews is unusual and worth noting. The review count is still relatively low, and several reviews (3 of 21) have no text. Four reviews were posted on the same day (April 4, 2025), and one reviewer name (trey marin) matches the name of a frequently praised employee (Trey), which raises a question about whether some early reviews came from people within the company's network. That said, the detailed reviews from established Local Guide accounts (Steve Parsons, Mike Dimi, Michael Estela, Vitaliy Tserger) are consistently positive and name specific staff and situations.

Named staff

Evan Lagace (co-owner, operations manager — praised repeatedly for fast response, honesty, and follow-through). Trey (crew member — praised for hard work, care with belongings, and professionalism). Jacob Cramer (project manager — praised for communication and construction expertise). Tyler (crew member — thanked alongside Evan for claims documentation). Rob (crew member — praised for quality work and positive attitude). Jameson (crew member — praised for hard work and politeness). Salomon (crew member — praised for professionalism and attention to detail). Jake (crew member, likely Jacob — praised for same-day response and clear process explanation). Mike (team member — praised for thorough explanations and schedule flexibility). James (crew member — praised for kindness). Tony (crew member — praised for professionalism and friendliness).

Bottom line

With zero complaints across 21 reviews, there is nothing specific to warn you about — but the review volume is still small enough that patterns have not had time to emerge. Ask for Evan on the initial assessment since reviewers consistently praise his responsiveness and honesty. Confirm in writing who will handle your mold inspection versus remediation, and whether you can use an independent inspector.

Keep in mind

  • They do both mold inspection and mold remediation, which creates a conflict of interest — the same company diagnosing the problem also profits from fixing it. Ask whether they use a third-party inspector or if you can bring your own.
  • Mold is one of ten service lines, not their primary specialty. If you have a complex mold-only situation, ask how many mold-specific jobs they handle per month and which crew members hold mold-specific IICRC certifications.
  • They claim a service area spanning 10 cities across northwestern Pennsylvania, from Erie to Hermitage to Warren. That is a wide geographic reach. Confirm response times for locations farther from their Erie and Meadville offices.