Provider profile
Dry Tech Waterproofing Solutions
Provider snapshot
What this listing says
East Norriton-area homeowners who want basement mold removed by a waterproofing company that can also fix the moisture source with French drains, sump pumps, or foundation repair in a single project.
Best for
- Homeowners in southeastern PA, South Jersey, or northern Delaware dealing with basement mold tied to water intrusion -- Dry Tech can handle both the mold and the waterproofing in one project.
- Buyers who want the moisture source fixed alongside remediation, rather than hiring separate contractors for mold and waterproofing.
- Crawl space owners dealing with moisture and mold -- the company does crawl space encapsulation and repair as well as remediation.
- Homeowners who need financing -- Dry Tech offers 0% interest financing and flexible payment plans for larger projects.
- Anyone who values a warranty -- all waterproofing installations come with a lifetime transferable warranty.
About this company
Dry Tech Waterproofing Solutions is a waterproofing company based in East Norriton, Pennsylvania that also does mold remediation. They are primarily a basement waterproofing and foundation repair outfit -- mold removal is one piece of a broader service menu that includes French drain installation, sump pump work, crawl space encapsulation, and yard drainage across the PA-NJ-DE tri-state area.
What stands out is the bundled approach. Because they handle waterproofing, drainage, and foundation repair in-house, they can address the moisture source and the mold in a single engagement. Their website mentions identifying mold at the source and fixing the underlying water problem to prevent recurrence. They offer a lifetime transferable warranty on waterproofing installations and interest-free financing.
The company has been operating for over 25 years. It appears to be family-run -- the team page lists Matthew Kropp and Steve Lombardi as general managers, with Diana Kropp and Janice Lombardi in administration. Multiple reviewers describe it as a family business. They employ a team of inspectors including Addam Kuzman, Jason Lombardi, Ryan Tuturice, and David Shifflet, who handle estimates and consultations.
Dry Tech holds a 4.7-star rating on Google across 237 reviews, with only 2 one-star reviews in the last 18 months. That is a strong signal for a company doing this volume of work in the tri-state area.
Services
Service area
Headquartered in East Norriton, Pennsylvania (536 North Trooper Road). Serves southeastern Pennsylvania communities including Norristown, King of Prussia, West Chester, Wayne, Horsham, Jenkintown, Fort Washington, Philadelphia, Pottstown, Drexel Hill, Havertown, Media, Springfield, Berwyn, and Wyndmoor. Also serves parts of New Jersey and Delaware, including the Jersey Shore area and Wilmington.
Review consensus
Addam Kuzman is by far the most-mentioned staff member across reviews. Reviewers consistently describe him as honest, thorough in his explanations, and willing to recommend less work rather than more -- multiple reviewers say he was the only inspector who did not try to oversell them. Steve Lombardi gets credit for being hands-on as an owner, showing up on job sites and responding quickly to emergencies. Ryan Tuturice and Jason Lombardi are praised for knowledgeable inspections and bringing detailed presentation materials to estimates. Crews are frequently praised for finishing on time or ahead of schedule, cleaning up thoroughly, and leaving job sites looking untouched. Several reviewers note that Dry Tech's pricing was competitive compared to larger competitors like Groundworks.
2 found across 237 total reviews at 4.7★. The first complaint came from a customer who paid $3,000 for one basement wall and a small crawl space area in December 2025. She praised inspector Addam but said the crew's work looked sloppy -- loose protective film and poor material placement. When she called to complain, manager Jason reviewed photos the crew sent and told her it looked fine, without visiting in person. She described him as argumentative and short-tempered. The crew member stayed behind to fix the work. The second complaint from January 2025 says the lifetime guarantee is worthless, with no details. The owner responded saying they have no record of the reviewer as a customer, which raises the possibility of a fake review.
The disconnect between the well-regarded sales and inspection experience (Addam in particular) and the occasional crew-level workmanship complaint is a pattern common in companies where the person who sells the job is not the person who does the work. The one detailed negative review shows exactly this gap: Addam's estimate visit was praised, but the crew execution fell short and the manager backed the crew over the customer. The owner responded to only 1 of the 2 recent negative reviews (50%), and that response questioned the reviewer's customer status rather than engaging with the complaint.
Addam Kuzman (inspector/sales -- overwhelmingly positive, most-mentioned staff member). Steve Lombardi (general manager/owner -- positive, praised for hands-on involvement). Jason Lombardi (inspector -- mixed, praised in positive reviews for knowledgeable inspections but named in the most detailed negative review for arguing with a customer). Ryan Tuturice (inspector -- positive, praised for detailed presentations and professionalism). Matt/Matthew Kropp (general manager -- positive, mentioned in website testimonials for detailed quotes). Carlos (crew -- positive, praised for professionalism). Charlie (crew -- positive, praised for being friendly). Shawn/Shaun (sales rep -- positive, praised for helpfulness). Mark (crew -- positive). Russell Ellis (crew -- positive, praised for going above and beyond). Mike/Michael (crew -- positive). David Shifflet (inspector -- positive, praised in a review with Mary McKenna).
Ask for Addam Kuzman to do your inspection -- he is consistently described as the most honest and helpful person at this company. Before crew work begins, ask who will supervise the job on-site and how you should raise quality concerns if something does not look right. Given the conflict of interest, get an independent mold assessment before agreeing to a bundled mold-and-waterproofing package.
Keep in mind
- Dry Tech does both mold testing and remediation, which creates a conflict of interest. The company that finds the mold profits from removing it. Consider getting an independent mold test before committing to their remediation work.
- Mold remediation is a secondary service here. Their Google category is 'Waterproofing service' and most of their reviews are for waterproofing and drainage work, not mold jobs specifically.
- Their service area spans three states (PA, NJ, DE). If you are near the edges of that coverage, confirm they will actually send a crew to your location without added travel fees.
- One recent reviewer reported a manager named Jason argued with her over workmanship quality by phone rather than visiting the site. If you have concerns about finished work, request an in-person follow-up rather than a phone review of photos.
- Pricing may run high. One reviewer paid $3,000 for one wall and a small crawl space area and felt it was expensive. Get multiple quotes.