Provider profile
Cityline Construction Fire & Water
Provider snapshot
What this listing says
Lehigh Valley homeowners dealing with mold tied to water or fire damage who want one contractor to handle remediation and full reconstruction under one roof.
Best for
- Lehigh Valley homeowners who need mold removed as part of a larger water or fire damage restoration project.
- Property owners who want their contractor to handle insurance adjuster communication and claim valuation directly.
- Families displaced by a disaster who need temporary housing arranged while their home is rebuilt.
- Commercial properties needing fast turnaround — Bethlehem Brew Works stayed open through the holidays after a fire thanks to Cityline's pace.
- Owners of older or historic homes where reconstruction needs to preserve the original character of the building.
About this company
Cityline Construction operates out of Allentown, PA as a full-service restoration contractor. Fire damage drives most of their work, but they handle water damage, mold remediation, and sinkhole repair under the same operation. They do not do mold testing — only removal and prevention. The company has been in business for over 20 years, starting with fire restoration in the Lehigh Valley before expanding.
What stands out is the scope of what they do after the disaster itself. Cityline assigns a project manager to each job, works directly with insurance adjusters on claim valuation, arranges temporary housing (furnished, with TVs according to one reviewer), and brings in architects for reconstruction design. Multiple reviewers describe them handling everything from boarding up a fire-damaged house the same night to rebuilding it months later. The water damage page lists water extraction, structural drying, winterizing, and pre-mold eradication as specific steps.
Tom Williams owns the company and shows up repeatedly in reviews as personally involved in jobs. The city of Allentown calls on Cityline to secure properties after disasters. Lehigh Valley Hospital has kept them on a preferred contractor list for over 8 years. They also built custom homes and manage rental apartments, which gives them construction capacity beyond typical remediation firms.
4.7 stars across 123 Google reviews is a strong track record. Only one review in the last 18 months came in below 4 stars, and that review had no text.
Services
Service area
Cityline Construction is headquartered in Allentown, Pennsylvania. Their core service area covers Eastern Pennsylvania, with most reviewed work in Lehigh Valley communities including Bethlehem, Quakertown, Perkasie, Macungie, New Hope, Whitehall, and Kresgeville. One reviewer 65 miles away hired them after Hurricane Ida, but most work clusters within Lehigh and Northampton counties.
Review consensus
Tom Williams draws the most mentions — reviewers describe him as personally involved from the first call through project completion. Dana handles office coordination and gets praise for responsiveness and managing communication. Christina Nolan earned specific praise for arranging furnished temporary housing and managing logistics for displaced families. Pete and Oliver drew mention for fast emergency response (one reviewer had structural damage boarded up the same day). Chris Hunsicker handled insurance company coordination in at least one case. Reviewers repeatedly highlight the insurance navigation work — Cityline reviews the insurer's proposal and pushes for adjustments. Multiple fire victims describe the company arriving the night of the fire to board up and secure the property.
1 found across 123 total reviews at 4.7★. The single 1-star review from Lisa Smith (March 2025) contains no text. The owner responded that they searched their records and could not find her name, asked her to elaborate or remove the review if she had confused them with another company. Without any complaint details, this review provides no actionable information about service quality.
Cityline's review profile skews heavily toward fire and water damage restoration, not standalone mold work. Only two reviews mention mold directly: one describes mold and water damage in a kitchen wall (Brian Donnelly, 5 stars), and another mentions black mold in a basement where five other companies could not help (Les P, 5 stars). Buyers hiring specifically for mold remediation should understand they are hiring a general restoration contractor, not a mold-focused firm. The owner responds to negative reviews with personalized, detailed replies rather than template language.
Tom Williams (owner — praised repeatedly across many reviews). Dana (office coordinator — praised for responsiveness and communication). Christina Nolan (project manager/logistics — praised for arranging housing and managing displaced families). Pete (field — praised for fast emergency response). Oliver (field — praised for same-day boarding work). Chris Hunsicker (insurance coordination — praised). Ed/Eddie (field — praised for rebuild quality). Chris (field — praised for after-hours emergency window repair). Marty (communications — praised for direct line of contact). Thomas Williams (construction — praised for home renovation results). Colleen (office — praised for staying in touch throughout project).
If your mold problem stems from water or fire damage and you want a single contractor to handle remediation plus the full rebuild, Cityline has a deep track record in the Lehigh Valley. Ask for Tom directly — reviewers consistently say the owner stays personally involved. For standalone mold jobs without other damage, ask upfront about their mold-specific process, because nearly all their reviewed work involves broader restoration.
Keep in mind
- Mold remediation is one of several services, not their primary focus. Most of their reviews and case studies center on fire and water damage restoration.
- Their mold removal page is thin on specifics — no mention of particular methods, equipment, or post-remediation verification. Ask what their process involves before signing.
- The website has not been updated recently (copyright and social links reference Google+, which shut down in 2019). Service descriptions may lag behind current capabilities.
- They traveled 65 miles for one Hurricane Ida job, but most reviewed work clusters in the Lehigh Valley. Confirm response time and availability for locations outside their core area.
- Several reviewers mention "hiccups" during multi-month rebuilds, though all say the final result met or exceeded expectations. Long projects carry typical construction friction.