Provider profile
Bio-One of Allentown
Provider snapshot
What this listing says
Lehigh Valley homeowners dealing with mold discovered during biohazard or hoarding cleanup, where Bio-One's dual capability in biohazard decontamination and mold remediation reduces the need for multiple contractors.
Best for
- Lehigh Valley homeowners who discover mold during or after a biohazard event, hoarding cleanout, or sewage backup and want one contractor to handle both problems.
- Property managers and realtors who need fast-turnaround remediation with insurance documentation handled by the contractor.
- Homeowners who want 24/7 availability and same-day or next-day scheduling for mold assessment.
- Commercial property owners in Northampton, Berks, or Bucks County needing discrete remediation work.
About this company
Bio-One of Allentown is a biohazard and crime scene cleanup company in Allentown, Pennsylvania, that also handles mold remediation. Owned by brothers Joseph and Robert Petit-Clair, it operates as a franchise of Bio-One Inc. Mold work is not their primary focus — they frame it as "biorecovery mold remediation," treating mold that develops in the aftermath of biohazard situations, hoarding environments, or sewage backups.
The mold remediation page on their website is sparse compared to their biohazard content. They describe their technicians as trained on mold removal and mention assessing microbial growth, but they do not detail specific equipment or methodologies for mold work the way a dedicated mold company would. Their IICRC certification is displayed on the site. Rob brings 25 years in teaching and a property management background. The company holds Decon-Tech certification for fentanyl response and offers financing through Wisetack.
Bio-One of Allentown has built strong community ties, partnering with the Crime Victims Council and AFSP (American Foundation for Suicide Prevention). They work directly with insurance adjusters and can open claims on the homeowner's behalf. The franchise network gives them access to Bio-One's national training system (BOTS).
A 5.0-star rating across 134 Google reviews is unusual for any service company. Zero negative reviews in the last 18 months means there is no complaint data to analyze. That volume of unanimously positive feedback, sustained over time, is a strong signal.
Services
Service area
Bio-One of Allentown is based at 455 Auburn St in Allentown, Pennsylvania. They serve the Lehigh Valley (Allentown, Bethlehem, Easton) and list coverage across Northampton, Berks, Bucks, Carbon, Monroe, Schuylkill, Luzerne, and Lackawanna counties, reaching as far as Scranton, Hazleton, Reading, and Stroudsburg. That is a wide territory — roughly a 90-mile span — so confirm response times for locations outside the Lehigh Valley core.
Review consensus
Joe is the most frequently named staff member, appearing in dozens of reviews for responsiveness, clear communication, and compassionate handling of sensitive situations. Rob draws praise for courtesy and efficiency. Jake and his team get called out for on-time, on-budget work. Lucas and Ben are noted by name for being timely and discreet. Reviewers consistently highlight same-day or next-day response, willingness to work around the client's schedule, and sensitivity during traumatic situations. Multiple reviewers specifically mention fair pricing and transparent communication. One reviewer (Danielle) confirmed Bio-One handled mold remediation alongside hoarding cleanup. Another (Rootedandreal) hired them specifically for a mold issue and described the team as prompt and effective.
0 found across 134 total reviews at 5.0★. No negative reviews found in the recency window. There is no complaint data to analyze.
134 reviews with a perfect 5.0 rating and zero negatives in 18 months is statistically uncommon. The review base includes a healthy mix of Local Guides (Seth Saxton with 81 reviews, Dana Nelson with 18, Christian Jensen with 39, Keyairra Wright with 37) alongside single-review accounts, which reduces the likelihood of review manipulation. The pattern suggests a company that either resolves issues before they become public complaints or operates in a niche (trauma/biohazard cleanup) where grateful clients are strongly motivated to leave positive feedback.
Joe (owner — praised repeatedly for responsiveness, compassion, and communication). Rob (owner — praised for courtesy, efficiency, and floor expertise). Jake (team lead — praised for on-time, on-budget work). Lucas (technician — praised for timely, discreet work). Ben (technician — praised for thoroughness).
Bio-One of Allentown has an unusually strong review profile, with 134 reviews and no negatives in 18 months. Ask for Joe when you call — he is the most frequently mentioned contact and handles initial assessments. If your mold issue is tied to a biohazard, hoarding, or sewage situation, this company can handle both problems in one engagement. For standalone mold jobs, ask specifically about their mold remediation process and what post-treatment verification they provide.
Keep in mind
- Bio-One does both mold testing and mold remediation. The same company that tells you there is a problem also sells the fix. Ask whether they will accept a third-party test result or recommend an independent testing firm.
- Mold remediation is not their core business. Biohazard and crime scene cleanup is what they do most. If your mold issue is unrelated to a biohazard event, a dedicated mold company may have deeper mold-specific experience.
- Their service area claims span at least 10 counties across eastern Pennsylvania, from Bucks County south to Lackawanna County and Scranton north. Confirm actual response times for locations outside the Lehigh Valley.
- The website does not describe specific mold remediation equipment or post-remediation clearance testing procedures. Ask what equipment they use and whether they provide post-remediation air quality testing.