Provider profile
Summit Cleaning & Restoration Redmond
Provider snapshot
What this listing says
Central Oregon homeowners and commercial property managers in Redmond, Bend, and surrounding areas who need a single company to handle water damage, fire restoration, and mold remediation from emergency response through rebuild.
Best for
- Redmond, Bend, and Central Oregon homeowners dealing with water damage, fire loss, or mold who want one company from emergency response through full rebuild.
- Commercial property managers -- hotels, senior living, multi-family -- who need both emergency restoration and ongoing facility cleaning under a single account manager.
- Homeowners navigating insurance claims for property damage, since Summit works directly with carriers and has established adjuster relationships.
- Property management companies handling multiple rentals that need a reliable on-call restoration partner with 24/7 availability.
- Crawl space mold situations in Central Oregon's climate, where Summit's IICRC-trained crews handle both the testing and the remediation.
About this company
Summit Cleaning & Restoration is a family-owned disaster restoration firm headquartered in Redmond, Oregon, with additional offices in Stayton and Portland. They've been operating since 1978 and handle both residential and commercial properties. Their primary identity is a full-service restoration company -- mold is one piece of a larger operation that includes water damage mitigation, fire and smoke cleanup, biohazard remediation, and general contracting for rebuilds.
What stands out is the scope. Summit handles everything from emergency tarping and water extraction through demolition and full reconstruction under one roof. They hold Oregon general contractor license CCB# 153107 and assign dedicated project managers to each job. They use hydroxyl generators for odor removal, and their mold work follows IICRC standards with a $225 inspection fee. They also run a commercial facility services division covering carpet, tile, and duct cleaning for hotels, senior living communities, and multi-family properties.
Brian and Angie Harper own the company. It started as a carpet cleaning operation in Stayton, a small town outside Salem, and has grown to serve much of Oregon and parts of Southwest Washington. They partner with insurance agents and work directly with carriers on claims. Their commercial client base includes the Oregon Restaurant & Lodging Association (ORLA), where they're an endorsed service provider.
A 4.9-star rating across 174 Google reviews is unusually strong, especially for a restoration company where stressful, high-cost situations tend to generate more complaints. Zero negative reviews in the last 18 months suggests consistent execution across their teams.
Services
Service area
Summit is headquartered in Redmond, Oregon with a second main office in Stayton and a third in Portland. They claim to serve all of Oregon and Southwest Washington, with specific location pages for Redmond, Bend, Salem, Portland, Beaverton, Hillsboro, Gresham, Lake Oswego, Eugene, Corvallis, Junction City, and Medford. That is an extremely broad footprint -- confirm coverage and response times for your specific location, especially for emergency mold situations.
Review consensus
Reviewers consistently highlight fast emergency response and strong communication throughout projects. Jameson (also spelled Jamison) appears in at least five reviews for water mitigation work, praised for being knowledgeable, polite, and keeping homeowners at ease during stressful situations. Brett Radabaugh is named multiple times for his work ethic on mitigation jobs. Cody draws repeat praise for project management on restoration and rebuild work -- reviewers describe him as giving realistic timelines and doing quality work. Mike Dolan is called out as a knowledgeable project manager. Emily in the office gets mentioned for being helpful and responsive. Multiple property management companies use Summit repeatedly, which signals reliable commercial service. Several reviewers specifically note Summit's ability to work with insurance companies and advocate on behalf of homeowners.
0 found across 174 total reviews at 4.9★. No 1-star reviews found in the recent 18-month window. Across the full 174 reviews at a 4.9-star average, negative feedback is essentially absent from the visible record.
The absence of recent negative reviews across 174 total is notable. Summit's review base skews toward longer, detailed accounts of multi-week restoration projects rather than quick service calls. Many reviewers are repeat commercial clients -- property managers and senior living communities -- who return to Summit across multiple incidents. This repeat-client pattern suggests consistent delivery rather than one-off positive experiences. The company also appears to benefit from insurance agent referrals, which may filter for clients who are less price-sensitive and more focused on quality execution.
Jameson Ramsey (mitigation technician -- positive, named in 5+ reviews for water damage response and politeness). Brett Radabaugh (mitigation technician -- positive, praised for work ethic and stellar execution). Cody (project manager -- positive, noted for realistic timelines and quality rebuild work). Ryan Tuleja (technician -- positive, praised for hard work and efficiency). Mike Dolan (project manager -- positive, described as knowledgeable and thorough). Devin (project manager -- positive, praised for helpfulness and patience). Emily (office staff -- positive, noted for responsiveness). Jeremy Borg (project manager -- positive, praised for professionalism and communication on fire restoration). Jacob (evaluator/estimator -- positive, praised for prompt assessments). Benjamin (staff -- positive, went above and beyond in a difficult situation). Cameron (technician -- positive, kind and efficient on bathroom demo). Mickey/Micky (technician -- positive, set up equipment and described as delightful). Madison (deconstruction team lead -- positive). Wade Vaughn (project oversight -- positive, kept client informed). Ernie (inspector -- positive, punctual and knowledgeable). Erwin (technician -- positive, fast and capable). Bryce (technician -- positive, praised for cleanup work). Matt (project manager -- positive, anticipated client needs). Kelsey Church (staff -- positive, helped resolve a shower leak). Steve Black (crew member -- positive). Marty (crew leader -- positive, quick on roof and drywall repair). Bryan (technician -- positive, emergency response). Ed (technician -- positive, emergency response). Jordan (technician -- positive, water damage response). Rob (staff -- positive). Lonnie (demolition -- positive, efficient one-day demo). Ben Mears (accounts receivable -- positive, helped navigate insurance). Elizabeth (technician -- positive). Carrie (technician -- positive).
Summit's track record in Redmond is remarkably clean -- 174 reviews with no recent negatives is rare in the restoration industry. Ask for Jameson or Brett for water mitigation work, and Cody for rebuild projects. Because they handle both testing and remediation for mold, get a second opinion on scope if the remediation bid seems large.
Keep in mind
- Summit does both mold testing and mold remediation. That means the same company diagnosing your mold problem also profits from fixing it. Consider getting an independent test before committing to their remediation scope.
- Their service area claims are broad -- they list locations from Portland to Medford to Corvallis. For mold work specifically, confirm that the Redmond-based crew will handle your project and not a subcontractor from a distant office.
- Mold inspections carry a $225 fee. Some competitors offer free inspections, though those often come with higher remediation bids. Ask upfront whether the fee applies to your situation.
- Summit is primarily a water and fire restoration company. Mold remediation is one of many services, not their sole focus. If your mold situation is complex or involves health concerns, ask about the specific training and experience of the crew assigned to your job.
- With a statewide operation and multiple offices, the crew quality you get may vary by location. Reviews for this Redmond location are strong, but confirm your project will be staffed by the Central Oregon team.