Provider profile
Voda Cleaning & Restoration of Portland
Provider snapshot
What this listing says
Portland-area homeowners dealing with water damage that has already triggered mold growth, who want a single company to handle extraction, drying, remediation, and post-cleanup carpet and surface cleaning.
Best for
- Portland, Lake Oswego, and Tualatin homeowners facing a water damage emergency who need same-day extraction and want the same company to handle mold prevention afterward.
- Homeowners who want an owner-operated crew rather than a dispatched technician from a large franchise, with Ben personally involved in estimates and field work.
- Property owners dealing with sewage backups or flooding who need extraction, sanitization, and follow-up carpet cleaning handled under one scope of work.
- Commercial property managers in the Portland metro area who need both water damage restoration and mold remediation for tenant-occupied spaces.
About this company
Voda Cleaning & Restoration of Portland is a restoration company based in Portland, OR, operating under CCB License #258781. They are part of the broader Voda Cleaning & Restoration brand, which operates locations nationwide. Their Google category is water damage restoration, but mold remediation is a core service line. They handle both residential and commercial work across water damage, fire and smoke damage, mold remediation, storm damage, carpet cleaning, odor removal, tile and grout cleaning, upholstery cleaning, air duct cleaning, and hardwood floor cleaning. They offer 24/7 emergency response and free estimates, and they assist with insurance claims.
On the mold side, their website describes a process that includes inspection, containment with negative air pressure, removal of contaminated materials, HEPA filtration, antimicrobial treatment, dehumidifiers, air scrubbers, and final testing. They hold IICRC firm status. The notable thing here is the water-to-mold pipeline: they respond to water emergencies and then handle the mold work that follows if drying did not happen fast enough. Multiple reviewers confirmed same-day or next-day response for water damage calls.
Ben operates as the hands-on owner. He shows up in the vast majority of reviews, handling estimates, doing field work alongside Diego, and managing communication. Reviewers consistently describe fair pricing, no-pressure assessments, and the team explaining what they find and what needs to happen next. Pauline Newman's review identifies Ben as "the owner" who is "very hands on."
The 5.0-star rating across 50 Google reviews is a perfect score. That is unusual for any service company. The review volume is moderate, not thin, and the reviews span from September 2025 through June 2026 with consistent frequency. Several reviewers are Local Guides with substantial review histories (Todd Hartwig with 99 reviews, Hamala Makala with 366, Dillon Rivera with 233), which adds credibility to the dataset.
Services
Service area
Based in Portland, OR with a CCB License (#258781). The locations page lists Portland, Lake Oswego, and Tualatin as named service areas. That is a focused footprint within the Portland metro area. Voda is a national brand, but this listing covers only the Portland franchise location.
Review consensus
Ben is the dominant name in the review set, appearing in more than 20 of 50 reviews. Reviewers praise him for showing up on time, giving clear estimates, doing the work himself, and communicating throughout the process. Diego appears in at least 8 reviews as Ben's field partner, praised for carpet cleaning quality and cleanup speed. Kimiko gets a specific mention from Jessica Scolastico for communication and follow-up. Josh earned praise from Mary Helen Dirkes for carpet cleaning work. Ken was named by Jennifer Hornick for courteous service. Dan was thanked by Triniece Sheidun for arriving early and doing strong work. Recurring themes: reasonable pricing, same-day or next-day response, no-pressure assessments, and crews that protect furniture and walls during work.
0 found across 50 total reviews at 5.0★. No negative reviews (3 stars or below) exist in the last 18 months. Across all 50 reviews, the record is uniformly 5 stars. There is no complaint data to analyze.
The review set is heavily weighted toward carpet cleaning and water damage work. Only two reviews explicitly mention mold: Jaisen Mody references "mold and cleaning work" and Hamala Makala describes an attic mold inspection where Ben explained findings and recommended next steps. The remaining 48 reviews cover carpet cleaning, upholstery cleaning, water extraction, and odor removal. If you are hiring specifically for mold remediation, the review evidence for that service is thin compared to their cleaning and water damage track record.
Ben (owner/operator — positive, named in 20+ reviews for hands-on field work, estimates, communication, and fair pricing). Diego (technician — positive, named in 8+ reviews for carpet cleaning and water damage cleanup alongside Ben). Kimiko (scheduling/communication — positive, named by Jessica Scolastico for follow-up and communication). Josh (technician — positive, named by Mary Helen Dirkes for carpet cleaning). Ken (technician — positive, named by Jennifer Hornick for courteous service). Dan (technician — positive, named by Triniece Sheidun for punctuality and strong work).
Ask for Ben by name. He runs the operation and reviewers consistently confirm he shows up, explains the work, and prices fairly. For mold remediation specifically, ask for photos and documentation of past mold jobs, since almost all reviews reference cleaning or water damage rather than mold removal. Get an independent mold test before agreeing to their remediation scope, since they do both testing and removal.
Keep in mind
- They do both mold testing and mold remediation. The same company identifying your mold problem is the one billing to fix it. Get an independent mold assessment before committing to remediation work.
- Voda is a national brand with local franchise operations. The Portland location operates under Ben with a small crew, but the parent brand's marketing ("over 10,000 five-star reviews") refers to all Voda locations combined, not this Portland office alone. This Portland location has 50 Google reviews.
- Zero negative reviews across 50 total sounds ideal, but it means you have no third-party data about what happens when something goes wrong. Ask for references from past mold remediation jobs specifically, since most reviews reference carpet cleaning or water damage.
- The service area page lists Portland, Lake Oswego, and Tualatin. That is a focused footprint, but confirm crew availability for locations at the edges of that range.