Provider profile
McBride Restoration
Provider snapshot
What this listing says
Portland homeowners and commercial property managers dealing with water damage that has led to mold, where Preston and the McBride team can respond same-day.
Best for
- Portland-area homeowners who discover mold following a water damage event and want one company to handle both problems.
- Commercial property managers needing 24/7 emergency response for water intrusion that could lead to mold.
About this company
McBride Restoration is a Portland, Oregon restoration company that handles water damage, mold, and fire damage for both residential and commercial properties. They claim IICRC status and 20-plus years of combined experience across their team. Their Portland office is on N Williams Ave, with a second headquarters listed in Burien, Washington.
Mold work here is part of a broader restoration operation. The website describes mold removal and mitigation as services that include inspection, removal, and prevention, but doesn't detail specific equipment or methods. Their real differentiator is 24/7 emergency response and a booking system that lets you schedule a free 30-minute consultation through Calendly.
Services
Service area
McBride Restoration is based at 4636 N Williams Ave in Portland, Oregon. They also list a headquarters at 15100 8th Ave SW in Burien, Washington. The website targets Portland-area residential and commercial customers but does not name specific cities or counties beyond Portland.
Review consensus
Preston is the dominant name across reviews. Reviewers describe him as honest, responsive, and willing to talk people out of unnecessary work. Jeremy's review specifically notes that Preston advised against a major mitigation job that another company had recommended, saying the risk didn't warrant it. Multiple reviewers mention same-day assessments and fast project starts. Insurance companies apparently find them easy to work with, per Susan Atwater and rachel muscato. Justin and Corey are praised for hands-on field work, with Sam Dysle noting both went above and beyond to explain what they were doing.
0 found across 25 total reviews at 5.0★. No 1-star reviews found. No negative reviews of any kind in the last 18 months.
Every substantive review mentions Preston by name, often describing him as the person who showed up for the initial assessment. This suggests a company where the owner or lead estimator is heavily involved in customer-facing work. That's a strength now, but worth watching as the company grows — the experience may change if Preston isn't the one handling your project.
Preston (Mitigation Manager / Senior Estimator — positive, mentioned in nearly every review). Justin (field team — positive, praised for responsiveness and explanation). Corey (field team — positive, praised for quality work and communication). Joesph (likely Joseph, referenced as a lead — positive, noted for fast turnaround on a mold remediation project).
Ask for Preston to handle your assessment. Every reviewer who names him describes honest advice and fast follow-through. With zero negative reviews, there's no complaint pattern to watch for, but the small review count means you're partly relying on trust. Get your mold testing done independently given they do both inspection and remediation.
Keep in mind
- They do both mold inspection and mold remediation. That's a conflict of interest. Consider getting an independent mold test before they scope the remediation work.
- The website describes mold services in general terms without naming specific removal methods or equipment. Ask what their mold remediation process involves before signing.
- They list a Seattle-area headquarters in Burien, WA alongside the Portland office. Confirm which team and location would handle your project.
- With only 25 Google reviews, the 5.0 rating is based on a small sample. A strong start, but less predictive than a similar rating at 100-plus reviews.