Provider profile
Oklahoma Disaster Restoration
Provider snapshot
What this listing says
Tulsa-area homeowners and commercial property managers dealing with water, fire, or storm damage who want a single family-owned firm to handle mitigation through reconstruction under one roof.
Best for
- Tulsa metro homeowners who need water damage dried out fast and want one company to handle everything from mitigation to rebuild.
- Commercial property managers and facility directors at schools, churches, or medical offices who need a restoration firm experienced with large-scale losses and insurance documentation.
- Homeowners dealing with mold discovered after water damage who want a firm with RIA Environmental Risk Specialist credentials and HEPA-equipped containment capability.
- Anyone needing 24/7 emergency response in the Tulsa area for water, fire, or storm events with same-day equipment deployment.
About this company
Oklahoma Disaster Restoration is a family-owned restoration company in Tulsa, run by Tammy and Jay Stokes since 1988. Mold is one piece of a much larger operation: they handle water damage, fire and smoke damage, storm damage, biohazard cleanup, contents restoration, and full reconstruction. Their Google category is water damage restoration, and mold remediation sits alongside those other services rather than being a standalone focus.
What stands out is the depth of their credentials. They hold IICRC firm status and multiple RIA designations including CR (Restorer), Water Loss Specialist, Fire Loss Specialist, Contents Loss Specialist, and Environmental Risk Specialist. They also run a linked IICRC training academy (Stokes Restoration Academy). On the equipment side, they name specific brands: Dri-Eaz dryers, Phoenix dehumidifiers and air scrubbers, FLIR thermal cameras, Delmhorst moisture meters, Nilfisk HEPA vacuums, Benefect botanical disinfectants, and ZipWall containment systems. For mold work, their website describes containment with negative air pressure, HEPA air scrubbers running during remediation, and post-remediation third-party clearance testing.
Tammy and Jay have built the company over 35-plus years. They employ a visible leadership team with named division managers, estimators, and project managers listed on their website. The company is a member of Restoration Affiliates, a national network. Several reviews reference large commercial clients: the YMCA of Greater Tulsa, Keystone Public Schools, Oral Roberts University, Henryetta Public Schools, and Triad Eye Institute.
At 4.7 stars across 136 Google reviews, the rating is solid. Only 2 reviews at 3 stars or below have appeared in the last 18 months, and most reviewers single out specific staff members by name, which suggests consistent personnel rather than rotating crews.
Services
Service area
Oklahoma Disaster Restoration is headquartered at 6565 E 42nd St in Tulsa, Oklahoma. Their website references serving the Tulsa metro area and broader Oklahoma, and their commercial clients include organizations in Tulsa, Henryetta, and surrounding communities. They claim to respond within 60 minutes in most cases, though response times outside the Tulsa metro are not specified.
Review consensus
Reviewers consistently name specific staff. Jenni gets praised as a project manager who facilitated everything and stayed involved at every step. L.E. Shawver is called out for honest estimates and guiding the insurance appraisal process. Olga and her contents team earned praise for carefully packing, storing, and returning a homeowner's belongings with everything placed exactly where it was found. Bill, described as the head of ODR, made one reviewer feel like the only customer they had. Joe drew praise for his knowledge and reliability. David and his team were noted for flexibility and punctuality. Brady Deaton was highlighted by Oral Roberts University's COO for outstanding communication. Ms. LeBlanc was praised for her community outreach presentations. Multiple reviewers mention how quickly ODR arrived, often the same day or next morning, and several note that estimates matched the work performed. Insurance coordination is a recurring positive theme, with reviewers saying ODR handled the entire claims process.
2 found across 136 total reviews at 4.7★. The 1-star review from Phillip King describes a subcontractor plumbing issue from a 2022 flood restoration. A plumber installed a Bosch dishwasher drain hose with a loose screw instead of the manufacturer-required stable connection. King says he flagged the problem to the plumber and the ODR site manager the same day, but the issue was never corrected. When he contacted ODR in 2024, he was told the warranty had expired. A 2025 repair technician subsequently flagged the same hose mounting as a future problem. ODR did not respond to this review. The 2-star review from Maria Snow, a Local Guide with 30 reviews, started as a positive experience but was updated after she found black mold behind cabinets that backed up to a water-damaged wall. She says the technicians checked moisture at the base of the cabinets with meters and said there was no moisture, but did not investigate inside the wall cavity despite her spoken concerns. She also found mold in the bathroom where the leak originated, and says ODR initially tried to attribute it to the attic before agreeing with her assessment. The owner responded to Maria Snow's original positive review with a generic thank-you that did not address the mold discovery she described in her edit.
The owner response pattern is notable. Only one of two recent negatives received a reply, and that reply was a generic thank-you written before the reviewer updated with a serious mold complaint. The response reads as template reputation management rather than engagement with specifics. This contrasts sharply with the strong communication praise in positive reviews, suggesting the company communicates well during active projects but may not follow up when problems surface after the job closes.
Jenni (project manager — praised by multiple reviewers for facilitating everything and staying involved at every step). L.E. Shawver (estimator — praised for honest approach, guiding insurance process, early Saturday morning response). Olga (contents team lead — praised for careful packing, labeling, and returning belongings exactly in place). Bill (head of ODR — praised for making a customer feel heard and respected). Joe (project manager — praised for knowledge and reliability). David (team lead — praised for flexibility, punctuality, and keeping customers posted). Brady Deaton (unnamed role — praised by ORU COO for outstanding communication). Josh Kiker (unnamed role — praised for helping wrap up a storm damage project). Mike Smith (representative — praised for patience and prompt callbacks with a first-time claimant). Emanual (unnamed role — praised as the person to call when disaster strikes). Ms. LeBlanc / Regina LeBlanc (business development — praised for community presentations). William (unnamed role — praised for his work at a cleanup site). Denise (unnamed role — praised alongside L.E. for guidance and helpful advice).
ODR earns strong marks for emergency response speed, insurance coordination, and named staff who keep homeowners informed throughout long projects. Ask for Jenni or L.E. if you want a project manager who will stay on top of communication. Watch for how they handle concealed spaces during mold work, and confirm who is doing the trade-specific portions of your job, since subcontractor quality has been flagged.
Keep in mind
- They do both mold testing and mold remediation. That means the same company deciding you have a problem is also the one billing you to fix it. Ask whether they will accept a third-party mold assessment or provide clearance testing from an independent lab.
- One reviewer reported that mold was missed behind kitchen cabinets because technicians relied on moisture meters at the base rather than checking inside the wall cavity. If your mold situation involves cabinets or concealed spaces, ask specifically how they inspect behind built-in fixtures.
- A 2022 customer reported that a subcontractor plumber installed a dishwasher drain hose incorrectly, the issue was flagged at the time, and it was never corrected. ODR uses subcontractors for some trade work, so ask upfront which portions of your job will be handled by in-house crews versus subs.
- They are primarily a water and fire restoration company. Mold remediation is one service among many, not their sole focus. If your situation is mold-only with no water or fire event, confirm they will assign mold-trained technicians rather than general restoration crews.